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  • Arriving at airport 1 hour before flight departure
    Aug 2, 2015
    My only mode of transportation from Portland to Boston is bus and will get me there at 5:05am and my plan leaves at 6:10am. Will I be cutting it too close, or will I be fine at this time of morning? Thanks!


  • Droppping off grandaughter at one terminal and we leave from another t
    Jul 27, 2015
    Next week we are returning our rental car and then takng our granddaughter to TB and then we are flying one hour later I terminal B. How do we manage that?


    You said Terminal B for both things. You can fairly easily walk between all the terminals at BOS and there is also a shuttle bus.


  • Help at baggage claim for elderly parents
    Jul 11, 2015
    Hello, my parents are arriving at logan. Mother will be in a wheelchair and father is 70+ with a bad back. They will have 2 checked baggage that I think will be too heavy for them to take off the carousel and load to a cart. What services are there to help passengers like this ? Any way I can get a pass to go get the bags for them ?


    Are they on an international or domestic flight. If international they can ask for help from a skycap or someone else. If domestic you can help them without needing a pass.


    Jun 23, 2015
    My daughter is traveling with Jetblue from LAX -KEF (Iceland) changing flights in BOS. My question is this: Is 90min. enough time for her to transfer between terminals and does she have to pick up her luggage and check in again or as her flight is on one booking check her bags all the way in LAX and just go through security again in BOS.


    If tickets were purchased together she just has to change terminals and go through security in BOS.


  • Conference rooms at Logan
    Jun 18, 2015
    Can you please tell me if there are conference rooms available to passengers at Logan Airport?


  • Someone stole my ID!!
    May 27, 2015
    Next week my boyfriend graduates from Marine bootcamp training. Last night someone stole my wallet which had all my money and the most important thing to get on the plane; MY ID!! I never went on a plane before and I honestly am not sure if they'll let me fly or not. I was wondering if someone could give me some advice and tell me if there's anythig else I can do.


    Bring everything you reasonably can with your name on it. If you have a student or employer ID with your photo on that, bring that.


    Thank you so much! My student ID was stolen in my wallet to but I have my social security card and birth certificate. Is that enough?


    It helps. Anything with your picture and name on it would help more though.


  • 55 Minute layover between flights in Summer
    Aug 22, 2015
    Arriving on Cape Air and departing on Jet Blue, no bags. Is 55 minutes enough time


    Yes, that should be enough time if you check in for your JetBlue flight before leaving on your Cape Air flight.


    What about Cape Air to Jet Blue with 35 minutes between? Checked bags. Also, I will have an elderly person with me. How can we pre-arrange transport between gates?


  • TSS Precheck
    Jan 12, 2015
    I need info on locations the tsa Precheck line for AA at Boston Logan Airport


  • Several questions about Terminal E
    Jan 13, 2015
    We have connecting Southwest and Iceland Air flights in BOS on a Friday evening in March. And luckily, it looks like both arrive and leave the same terminal - E. We did not purchase our tickets together. So I imagine we have to pick up our luggage from baggage claim and recheck it? We have a 3 hour layover between flights. Should this be enough time to get our luggage, Iceland Air boarding passes and recheck our bags, make it through security and maybe grab a quick bite to eat?


    Yes, you have the procedure correct. Yes, that should be enough time.


  • American to BA
    Nov 8, 2014
    I have a flight that will land in BOS on AA at 4:10 PM and transfer to BA flight leaving at 5:55 PM. No checked luggage, just carry on. 1 Do I have to go thru security all over again and is this doable. Flight were booked together.


    Yes, you will have to go through security but you should have plenty of time. There is a shuttle connecting terminal B where you will arrive and terminal E where you will depart that runs on the curbside.


    Thank you feel much better now.


    Hi from Italy! Next week we will transit in Boston from Miami back to London. Will be landing with AA in TB and the connection to Europe will leave from TE after 1 hour 27 mins. No checked luggage, only carry on. Shall we make it in time? Please advise also if we will have to undergo the security check in TB ? Or just in TE ? Thanks in advance ! best regards. Paolo


  • Mobility problem
    Jun 2, 2014
    I travel on Friday 6 June, arriving Logan terminal E at 13.25 from London. I have to collect baggage and then get to terminal B for flight to Toronto AC269 at 15.50. I have injured my ankle and have difficulty walking. Will I have enough time and can I get help?


  • Help with luggage at baggage claim (Terminal E) to arrival area.
    Apr 16, 2014
    Hello, I will be traveling from UK to Boston with a lot of luggage (including skis) and would like to know if there are skycaps or porters that can assist me with all my luggage to the pick up area. If so, is there a phone number to arrange ahead of time or are they readily available?


  • Jet blue flight 1317
    Jan 11, 2014
    Did this flight leave yet?


    Sep 15, 2013


    domestic flights of Delta are in Terminal A.


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