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  • Customs and Security Check
    Jul 26, 2016
    1
    Hello, My wife and I are expected to come into Logan on the 12th of September from Jordan in the evening around 7:30 We then have to take the Amtrak to Providence Rhode Island the train leaving at 9:30pm from South Station. Do you believe we have ample time to take a shuttle to South Station to catch our train after arriving?? Thanks

     

    I think that will be very difficult, bordering on impossible.

     

  • NEED HELP TO GET TO HOLLAND CRUISE LINE BUS
    Jul 25, 2016
    1
    I AM COMING FROM ATL AND NEED HELP TO GET TO THE CAROUSELS TO FIND THE HOLLAND CRUISE LINE BUS

     

    What airline are you flying? Where does the bus depart?

     

  • Molly
    Jul 17, 2016
    0
    Is there a pet area after security in Boston Logan

     

  • Lost property
    Jun 28, 2016
    0
    Yesterday I took a flight from Boston to Reykjavik with Icelandair and I've lost my camera with all the accessories inside at the terminal E. That happened after TSA checkpoint or, at least, at TSA itself. When I've realized that it was too late and I decided to take the flight. At home I've recorded the message at TSA and customers hall numbers. This is the first time that I lost something at the airport, but I was wondering if I can speak directly with someone or I just have to wait and cross my fingers? I really need to find it, so any kind of help/information will be really appreciated!!

     

  • Terminal E Customs Wait Times
    Jun 4, 2016
    1
    Just wondering what the average wait time for customs in Boston terminal E is? Landing at 2.15pm on a Friday if that makes a difference? Need to book a bus so wanted to have a rough idea.

     

    That's a peak time. I wouldn't book anything before 4 PM.

     

  • Security wait time
    May 24, 2016
    1
    How long should we allow for security clearance for 10 PM Aer Lingus international flight?

     

    I would arrive at about 7:30

     

  • TSA wait times
    May 21, 2016
    0
    Departing BOS at 8a on AA on May 23, 2016. What is the average wait time for TSA ? Heard that some terminals do not have TSA due to construction

     

  • time asa line opens
    May 19, 2016
    1
    what time does tsa open at united airlines at logan?

     

    Security at the main checkpoints in Terminal C opens at about 3:30 or 4 AM.

     

  • Coming from Provincetown to Logan airport for international flight
    May 9, 2016
    1
    I have a 7:13 pm klm flight Boston to Amsterdam. There's a 3 pm ferry due to arrive Boston harbor 4:30 and then I need to make it to the airport with check in time for an international flight. Am I cutting it too close or does that seem reasonable?

     

    On a weekday, considering that you will be arriving into Boston in the middle of rush hour, this will be pretty difficult.

     

  • Is two hours enough for connecting flight?
    Apr 7, 2016
    1
    I am returning from LHR on a Delta (Virgin Atalntic) flight at 3:30pm on June 26. I am looking at a JetBlue connecting flight home that departs at 5:35pm. Would this be enough time to make the connection? I would have one checked bag.

     

    With immigration, bag claim, a terminal change, baggage re-check,and security. No, I don't think that's enough time.

     

  • security check
    Apr 5, 2016
    1
    Hi, we are disembarking from a cruise in Boston and I need to book a flight to Toronto. Could you tell me what would be an average time to pass thru security check at BOS once check in is completed? Thank you.

     

    It's recommended to get to the airport about 2 hours before your flight.

     

  • Time take to clear Customs and immigration
    Mar 8, 2016
    1
    Hi, I am booked to arrive from UK into Boston Logan July around 10.15pm. How long will it take generally to clear immigration and customs around that time of the day and how long will it take to get to Cambridge. Thank You.

     

    Immigration and customs should be pretty quick at that time because as far as I know that's the only late evening international arrival - so maybe 20-30 minutes (that' a guess). There will also be no traffic at that time, so you can get from BOS to Cambridge in a taxi in basically 20 minutes.

     

  • TSA precheck at Terminal E
    Feb 7, 2016
    2
    I have a 10 am SW flight from Logan Terminal E. I know there is no TSA Precheck at the SW gates, but will there be a lane open in the main (international) part of the terminal?

     

    Southwest no longer uses Terminal E. They use Terminal A.

     

    Whew! Thanks for letting me know!

     

  • Terminal B security hours
    Feb 1, 2016
    1
    We have a 6am flight on AA out of Terminal B... What time does security open?

     

    Probably about 4:30

     

  • arrive 1.5 hours before flight?
    Jan 25, 2016
    1
    If my family of 4 arrives via bus at 9:25 at Logan for a 11:00 flight to FL, will that be enough time? If not, it means we have to drive and pay for parking. I'm thinking the bus is a great option...

     

    Yes, that should be enough time

     

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