To make your arrival into Boston as easy as possible, Massport combined resources with Boston Healthcare International, a consortium of the areas’ leading hospitals, to launch a program called the ""Logan Airport Medical Patient Assistance Program."" This program seeks to alleviate the arrival-and-departure related stress of traveling to and from Logan by offering pre-arranged personalized greet and meet services for those passengers who come to Boston for medical assistance.

For more detailed information on the programs, please contact Public Information Programs at (617) 561-1800.

Passengers in need of special help need to follow these steps:
1. Elevators equipped equipped with emergency call buttons and Braille are available in each garage and terminal.
2. All restrooms are accessible.
3. If you need assistance to/from the gate or medical equipment, you have to show a pass provided by the airline at security checkpoint.