Aerial View of London Heathrow Airport

London Heathrow Airport LHR

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London Heathrow Airport (LHR) Guide

Welcome to Heathrow, the UK's busiest and most unique airport, home to the iconic Terminal 5, awarded the World's Best Airport Terminal. Serving over 80 airlines to 200+ destinations, our concise guide ensures a smooth journey through Heathrow. Whether it's flight details, parking, terminal maps, or where to shop and eat, we've streamlined the essentials for you.

Explore more about global airports with our Comprehensive Airport Guide at iFly.com.

Heathrow Airport has five terminals, each with its own set of gates and services. Terminal 1 is no longer in use, while Terminal 2 serves as the hub for Star Alliance airlines, including United and Air Canada. Terminal 3 is used by several major airlines, such as Delta, Virgin Atlantic, and Emirates. Terminal 4 is the base for several SkyTeam airlines, including KLM and Air France. Lastly, Terminal 5 is the main terminal for British Airways and Iberia.

When navigating the airport, be sure to check the departure board for your flight's gate number and terminal. There are shuttle buses and trains available to transport passengers between terminals, but be sure to allow enough time for the transfer. If you have a long layover, there are plenty of shops, restaurants, and lounges available in each terminal to keep you entertained and comfortable.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

LHR has five terminals: Terminal 1, Terminal 2, Terminal 3, Terminal 4, and Terminal 5. To get between the terminals, there are several options available. The terminals are connected by a free shuttle bus service called Heathrow Express trains. The train service runs every 15 minutes and takes around 20 minutes to travel between terminals. Alternatively, there is a free inter-terminal transfer bus service that runs every 6 to 12 minutes, depending on the time of day. The bus service takes around 10 to 15 minutes to travel between terminals.

If you prefer to walk, there are pedestrian walkways connecting Terminals 2 and 3, and Terminals 4 and 5. The walk between Terminal 2 and 3 takes around 10 minutes, while the walk between Terminal 4 and 5 takes around 15 minutes. However, there is no pedestrian walkway between Terminal 1 and the other terminals, so you will need to take the shuttle bus or train to get between Terminal 1 and the other terminals.

Picking Up and Dropping Off Passengers

Heathrow offers several options for picking up and dropping off passengers. If you are dropping off a passenger, you can use the designated drop-off zones located outside each terminal. However, be aware that stopping or parking on the curb is strictly prohibited and can result in fines or even towing of your vehicle. It's important to follow the signage and use the designated drop-off zones to avoid any inconvenience.

If you are picking up a passenger, you can use the cell-phone waiting areas located near each terminal. These areas are free to use and provide a convenient spot for you to wait until your passenger is ready to be picked up. Once your passenger is ready, you can proceed to the designated pick-up zones located outside each terminal. Again, make sure to follow the signage and avoid parking or stopping on the curb.

Overall, London Heathrow Airport provides several options for picking up and dropping off passengers. By following the rules and using the designated zones, you can ensure a smooth and hassle-free experience at the airport.

Parking Facilities & Options

Heathrow Airport offers a variety of parking options for travelers. There are several on-site parking lots and garages located near each terminal, making it convenient for passengers to park their vehicles and head straight to their flights.

For those waiting to pick up arriving passengers, there are designated cell phone waiting areas available. These areas allow drivers to wait for their passengers to call and let them know they are ready to be picked up without having to circle around the airport or pay for parking.

Handicapped parking is also available at Heathrow Airport. These parking spots are located near the terminals and are easily accessible for passengers with disabilities.

Off-airport parking is another option for travelers who are looking for a more economical parking solution. There are several off-site parking facilities located near the airport that offer shuttle services to and from the terminals. This option can be a great way to save money on parking fees.

Get details about LHR parking options and rates, along with more economical off-airport parking here.

Transportation Options

LHR Airport, located in the United Kingdom, offers a variety of ground transportation options for travelers. Whether you prefer to rent a car, take a taxi, use a shared ride service, or take public transportation, there are plenty of options to choose from.

If you're looking to rent a car, there are several major providers located at the airport, including Avis, Enterprise, and Hertz. You can find their rental desks in the arrivals area of each terminal.

Taxi services are also available at Heathrow Airport. Taxis can be found outside of each terminal and can take you to any destination in London. Fares vary depending on your destination and time of day, but expect to pay around £45-£70 for a trip to central London.

For those looking for a more affordable option, shared ride services like Uber and Lyft are available at Heathrow Airport. Pickup areas are located outside of each terminal, and fares are typically lower than those of traditional taxis.

Heathrow Airport also offers shuttle services to nearby hotels and transportation hubs. Pickup areas can be found outside of each terminal, and fares vary depending on your destination.

Finally, for the budget-conscious traveler, public transportation options are available at Heathrow Airport. The Heathrow Express train runs between the airport and Paddington Station in central London, with trains departing every 15 minutes. The Piccadilly line of the London Underground also serves Heathrow Airport, with trains departing every few minutes.

Airport Hotels

Whether you're in transit, catching an early flight, or arriving late, having a comfortable hotel near the airport can make your journey much more relaxing. From luxury to budget-friendly options, these hotels offer a range of amenities to suit every traveler's needs. Many of these hotels are located within walking distance or a short shuttle ride from the airport terminals, offering unparalleled convenience for air travelers. Some of these accommodations also provide amenities like free WiFi, 24-hour front desk service, fitness centers, and in-house restaurants. Ready to explore the options? View our comprehensive guide to Heathrow Airport Hotels.

Dining, Shopping & Enjoying the Airport

LHR Airport is a hub for travelers from all around the world, and it offers a wide variety of dining and shopping options to cater to everyone's needs. You can find everything from sushi at YO! to luxury seafood at Caviar House & Prunier. If you're looking to shop, you'll find designer fashion at Louis Vuitton and tech accessories at Dixons Travel, among many other options.

The locations of all food, shops, and services at the airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, check your options here.

Passenger Services

The airport is one of the busiest airports in the world, serving millions of passengers every year. To make your travel experience comfortable, the airport offers a range of passenger services.

If you need to stay connected, free Wi-Fi is available throughout the airport. Lost and found services are also available to help you retrieve any lost items. For families traveling with children, there are designated children's play areas in all terminals to keep your little ones entertained.

Special-needs services are available for passengers with disabilities, including wheelchair assistance and accessible restrooms. If you need to access banking services, there are ATMs and currency exchange booths located throughout the airport. Medical help is also available at the airport, with first aid stations located in all terminals.

Overall, Heathrow offers a range of passenger services to make your travel experience as comfortable and stress-free as possible.

Flight Status Info

As an air traveler, it is important to stay updated on the status of your flight. One way to do this is by using the in-airport flight displays (FIDS) located throughout the terminals of London Heathrow Airport. These displays provide real-time information on flight departures, delays, and gate information.

Another convenient method to stay informed about your flight status is by downloading the mobile app of your airline. Most airlines offer mobile apps that allow passengers to receive alerts about departure delays, cancelations, or gate changes via text, email, or push notifications. This is especially useful for travelers who are on-the-go and may not have access to the airport's FIDS.

Passengers can also check the status of their flight departure at Heathrow Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Helpful Tips

When to Arrive

When traveling through LHR Airport, it is recommended to arrive at least two hours before your scheduled departure time for domestic flights and three hours for international flights. The busiest times to avoid are during the morning and evening rush hours, as well as during holidays and weekends.

Getting to the Airport

There are several ways to get to the airport, including taking the Heathrow Express train from Paddington Station, using the London Underground's Piccadilly Line, or taking a taxi or private car. It is important to plan your route in advance and check for any disruptions or delays on your chosen mode of transportation.

Getting Oriented

Heathrow can be a large and overwhelming place, but iFly.com's interactive airport maps can help you get oriented quickly and easily. The maps provide detailed information on each terminal, including the locations of check-in desks, security checkpoints, and gates. You can also use the maps to find restaurants, shops, and other amenities.

Avoiding Delays

To avoid delays at London Heathrow Airport, make sure to arrive early, check in online before your flight, and pack your bags according to the airport's guidelines. It is also important to keep an eye on your flight status and any updates from the airline, as well as to follow all security procedures and regulations.

Airport Facts & Stats

LHR, located in the United Kingdom, is one of the busiest airports in the world. With five terminals, it serves as a hub for many airlines and offers flights to destinations all over the globe.

On average, LHR Airport handles over 200,000 passengers daily and has around 1,300 daily flights. It serves over 180 destinations worldwide, making it a popular choice for travelers.

The top five destinations served by the airport are New York, Dubai, Dublin, Amsterdam, and Hong Kong. Many airlines offer daily flights to these destinations, including British Airways, Emirates, Aer Lingus, KLM, and Cathay Pacific.

Heathrow is a hub for many airlines, including British Airways, Virgin Atlantic, and Iberia. These airlines offer numerous daily flights to destinations all over the world, making London Heathrow Airport a convenient and popular choice for travelers.

Airport History

Heathrow Airport is one of the busiest airports in the world, serving as a major hub for international travel. It has a rich history dating back to the 1920s when it was first used as a military airfield.

Here are some significant events in the airport's history:

  • 1929 - The Great West Aerodrome, later known as Heathrow Airport, opens as a small airfield for military use.
  • 1944 - Heathrow is officially handed over to the Ministry of Civil Aviation and becomes a commercial airport.
  • 1955 - The first passenger terminal, now known as Terminal 2, opens at Heathrow.
  • 1961 - The iconic control tower, designed by Frederick Gibberd, is completed and becomes a symbol of modern air travel.
  • 1977 - The first supersonic passenger flight, operated by British Airways' Concorde, takes off from Heathrow.
  • 1986 - Terminal 4 opens, increasing the airport's capacity to handle more passengers and flights.
  • 2008 - Terminal 5, designed by renowned architect Richard Rogers, opens and becomes the home of British Airways at Heathrow.
  • 2020 - Heathrow Airport experiences a significant decrease in passenger traffic due to the COVID-19 pandemic, leading to temporary closures of some terminals and reduced flight schedules.

Today, Heathrow Airport continues to be a vital part of the global aviation industry, connecting millions of passengers to destinations around the world.

Airport Contact Information

For more information about Heathrow Airport, please refer to the following contact details:

  • IATA Code: LHR
  • Airport Website
  • Phone: +44 (0) 844 335 1801
  • Email: [email protected]
  • Mailing Address: Heathrow Airport, The Compass Centre, Nelson Road, Hounslow, Middlesex, TW6 2GW, United Kingdom

Note that the contact information provided here is subject to change by the airport operator(s).

Last updated:

London Heathrow Airport Q&A

Heathrow Airport has free shuttle bus services and Heathrow Express trains to help you navigate between terminals. The train service runs every 15 minutes, taking about 20 minutes to travel between terminals, while the bus service runs every 6 to 12 minutes, taking about 10 to 15 minutes. Pedestrian walkways are also available between some terminals.
Heathrow Airport offers a wide variety of dining and shopping options, including sushi at YO!, luxury seafood at Caviar House & Prunier, designer fashion at Louis Vuitton, and tech accessories at Dixons Travel. For a complete list of restaurants, bars, shops, and news stands, check your options here.
Yes, there are several hotels near Heathrow Airport, ranging from luxury to budget-friendly options. Many of these hotels are located within walking distance or a short shuttle ride from the terminals. For more information, view the comprehensive guide to Heathrow Airport Hotels.
Heathrow Airport offers various parking options, including on-site parking lots and garages near each terminal, designated cell phone waiting areas for pick-ups, handicapped parking, and economical off-airport parking with shuttle services. For more details about parking options and rates, visit here.
Heathrow Airport provides several ground transportation options, including car rentals, taxis, shared ride services like Uber and Lyft, shuttle services to nearby hotels and transportation hubs, and public transportation options like the Heathrow Express train and the Piccadilly line of the London Underground. For more information on rental cars, click here.
You can stay updated on your flight status by using the in-airport flight displays, downloading your airline's mobile app for alerts, or visiting the flight departures page on ifly.com for real-time updates on flight departures, delays, and gate information.
Yes, Heathrow Airport offers special-needs services for passengers with disabilities, including wheelchair assistance and accessible restrooms. Additionally, free Wi-Fi, lost and found services, children's play areas, ATMs, currency exchange booths, and medical help are available to ensure a comfortable travel experience for all passengers.