London Heathrow Airport (LHR) Medical & Handicapped Help
Emergency / Medical Services at London Heathrow LHR Airport
Medical help
Emergency treatment
If you require emergency medical treatment, use any internal telephone to dial 222. The operator can make sure an ambulance is quickly sent to the right part of the airport. If you need help finding a telephone, please ask a member of airport staff.
Health centres
Basic treatment is provided at the Heathrow Health Centre located in D'Albiac House. Staffed by qualified nurses. Opening hours are 08:00 - 17:00. For further information call +44 (0)20 8745 7047.
Pharmacies
Boots the Chemist has branches in all terminals at Heathrow, before and after security, where over-the-counter medicines and treatments can be bought. The branches before security in Terminal 1 and Terminal 5 also dispense prescriptions – please call in advance on +44 (0)20 8897 2629 to check your medication is available.
Emergency treatment
If you require emergency medical treatment, use any internal telephone to dial 222. The operator can make sure an ambulance is quickly sent to the right part of the airport. If you need help finding a telephone, please ask a member of airport staff.
Health centres
Basic treatment is provided at the Heathrow Health Centre located in D'Albiac House. Staffed by qualified nurses. Opening hours are 08:00 - 17:00. For further information call +44 (0)20 8745 7047.
Pharmacies
Boots the Chemist has branches in all terminals at Heathrow, before and after security, where over-the-counter medicines and treatments can be bought. The branches before security in Terminal 1 and Terminal 5 also dispense prescriptions – please call in advance on +44 (0)20 8897 2629 to check your medication is available.
People With Special Needs / Persons With Disabilities at London Heathrow LHR Airport
Passengers in need of special help need to follow these steps:
1. Please contact your airline at least 48 hours in advance to request assistance.
2. Porter service is available at the airport and free of charge.
3. We offer special assistance bus from 6a.m to 10p.m, 7 days a week. You may call the bus by using help-point telephones or by calling +44 (0)20 8757 2926.
1. Please contact your airline at least 48 hours in advance to request assistance.
2. Porter service is available at the airport and free of charge.
3. We offer special assistance bus from 6a.m to 10p.m, 7 days a week. You may call the bus by using help-point telephones or by calling +44 (0)20 8757 2926.
