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  • Customs with a disabled person and luggage
    Apr 18, 2016
    Hello, We are flying in from Tokyo into LAX on United in a couple of weeks and have concerns about navigating through customs on our way to a domestic flight. My wife is disabled and cannot pull her own luggage. We will have maybe 3 suitcases and a couple of carry-ons. Are there any carts that we can rent to help us between picking up our luggage at the carousel and taking it through customs to put back into the United system? Any advice or ideas you have would be greatly appreciated!! Thanks!!


    yes, there are carts free of charge in the International baggage claim.


  • Terminal B to Terminal 3 and Immigration Clearnace
    Apr 3, 2016
    Hi guys, I'm booked on a regular flight pairing with QANTAS from Melbourne to Orlando. Flying QF to LAX arriving Terminal B at 0635hrs on Saturday and then flying VX from Terminal 3 at 0840hrs. Is this enough time with baggage to connect and clear immigration etc. QANTAS sell this pairing on their website so I'm assuming it must be enough. If there is an issue where in LAX is the QF Service Desk located at?


    It is possible. The Qantas customer service desk is located in the check in area of the international terminal where you will arrive.


  • Flight Estimate
    Apr 3, 2016
    How long will it take us to get from Las Vegas (via South West Airlines) to Los Angeles (Tom Bradley International Airport)?


    I would schedule at least 3 hours between flights. Southwest does not transfer bags to or from any other airlines.


  • Times
    Mar 27, 2016
    Arrive LAX in terminal 2 from mexico at 12:25pm and take alaska airlines at terminal 6 at 3:15, I purshase my ticket in different reservation, is it enough time? Thxx


    Yes, that should be enough time. You will have to take your bags to Terminal 6 to re-check with Alaska.


    Sorry my flight with alaska airline is at 2:15 pm, do I still have enough time?


    In that case, no I don't think that's enough time.




  • Enough Time Between Flights
    Mar 26, 2016
    I'm arriving on an AA flight from Philadelphia at (theoretically) 6:53 PM on Saturday, April 2nd. My departure on Air NZ is at 10:30 PM, for a difference of 3.5 hours and change. The bookings were done separately, so I'm going to have to pick up my luggage and check in again. Should this be enough time between flights? Thank you! I made my reservations a long time ago, and my airlines have adjusted flight times since then!


    To add some information, my husband and I do have KTNs.


    Yes, that will be enough time. Having KTN won't help you in LAX on your way to New Zealand as Air New Zealand isn't a Pre-check participant.


    Thank you kindly!


  • LAX-oversized luggage(roadbike9-lufthansa
    Mar 23, 2016
    Hi, i am flying out of lax back to germany and i am not able to find information how to check in my luggage and huge bikehardcase. is there a special counter where i can check in with the oversized load..i had a hard time getting the stuff out of the airport, the carts are too there any assistance i can get which helps me getting the stuff checked in? i called lufthansa, they told me i have to call lax...


    The Lufthansa check-in desk at LAX will tell you what to do with it. You will have to go to the desk to pay for it anyway.


  • Immigration & Customs
    Mar 23, 2016
    Hi, We are travelling as a family of four from Melbourne, Australia to Los Angeles. Our flight arrives at 6:35 am. We are travelling onward to San Fran on the same day. Could you please advise the approx. time it takes for an international traveller to go through immigration & customs, so that I know what is the rough time, I can book the next flight to San Fran from LAX. Thanks.


    Since you're booking two separate reservations I would not consider a flight before 9:35 AM.


  • Airport Assistance
    Mar 20, 2016
    I'm flying into LAX from HKG with 5 large suitcases @ 70lbs each. Is there a way I can get help (someone to push a second cart) to clear thru customs and to the curb for pick up?


    No, porters are not allowed in the International baggage claim.


  • Imigration Info
    Mar 18, 2016
    Hi there, i'll fly from Sydney to LAX then to Charlotte,do i have to collect my baggages and go thru Imigration in LAX ? the re check my baggages


    Yes, in LAX you will go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, go to terminal 4 and through security.


  • Is there enough to time?
    Mar 18, 2016
    Hello, We are considering taking virgin airlines from Las Vegas to LAX, arriving at 9:15. We are taking Air China departing to Thailand at 11:30am. Will there be enough time in between for us?


    That's barely enough time if you have checked bags and are on two separate reservations.


    Did you make it??? Ive got a similar situation!


    It's not until May unfortunately :( but we might end up just driving at 2am because we don't want to risk it. Not too happy about that


  • Enough time?
    Mar 7, 2016
    Hi, my fiancé and I will be landing in LAX on a United flight at 511am and our outgoing flight which is also United is leaving at 6am. We are young and prepared to run and will only have carry-ons with us. Should this be enough time? These flights were made in a single reservation.


    Yes, that should be enough time. All United flights are in Terminal 7 and 8 and connected inside security.


  • Customs and Re-Check Baggage?
    Mar 2, 2016
    Hello, Arriving LAX 4:15pm on Alaska Air from Cabo San Lucas SJD and departing on American at 7:25pm to PHX. Do I need to claim my bags in baggage claim, go thru immigration/customs and re-check bags with American prior to boarding he American flight?


    No need to ask the same question twice.


  • transit time sufficient?
    Feb 29, 2016
    Hi, I am looking at booking a flight for my 17yrs old daughter from Raleigh to Sydney on american airlines for both legs of the route. the first flight arrives at terminal 6 at 10.05pm and the second flight departs from terminal 4 at 10.50. htis is only 45 mins transit. Is this enough time for her to make it? assuming she can check her bags the whole way through, does she still need to go through security again. I have also read something about a new tunnel connection that might help? thanks for any help you can provide.


    She will not have to go through security. There is a tunnel connecting terminals 4, 5, and 6 inside security. She can make this connection as long as her flight from Raleigh is on-time.


  • Customs advice
    Feb 27, 2016
    My husband is arriving tomorrow afternoon via AA (British Airways) in terminal B mid afternoon.. He's not a seasoned traveler and is nervous about where/how to proceed to clear customs. Any assistance I may pass on would be helpful.


    Where to go to go through US Immigration and Customs will be quite obvious as literally everyone on his plane will be going there.


  • 3.5 hours enough time to transfer flights
    Feb 26, 2016
    We will be coming into LAX from YVR on an american airlines flight and taking Al Nippon to Tokyo then to BKK. Our flight arrives in LAX at 9am and our next flight leaves at 12:35pm. These two flights were booked separately. Is this enough time to get through customs and security?


    You will pre-clear US Immigration and customs in Vancouver. All you have to do is go to the AA baggage claim in Terminal 4, claim your bags, and take them to the ANA check-in desk in the International Terminal and go through security. You should have plenty of time. There is no US Customs when leaving the US.


    Great! Thank you so much for your quick response!


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