Los Angeles (LAX) AirportMedical & Handicapped Help |
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- Emergency / Medical Services at Los Angeles LAX Airport
A First Aid station is located on the Upper/Departure Level of the Terminal. Open daily 10am-10pm. For more information call call (310) 215-6000 or the Medical Clinic at (310) 215-6020.
In a more serious emergency, paramedic ambulance assistance can be summoned by contacting any airline employee or LAX Airport Police at (310) 646-7911 (in the Central Terminal Area).
For travel shots or other non-emergency needs, Reliant Immediate Care, located at 9601 South Sepulveda Boulevard, is open 24/7. Tel: (310) 215-6020.
LAX has an Automated External Defibrillator program in place to assist persons who suffer from sudden cardiac arrest. These units are strategically located at security posts in the terminals beyond passenger screening stations and on bicycle patrol units. Airport Police officers have been fully trained in the use of this life-saving device so they can become first responders in an emergency.
- People With Special Needs / Persons With Disabilities at Los Angeles LAX Airport
Parking:
All parking structure entrances on the Lower/Arrivals and Upper/Departure Levels are clearly marked with vertical clearances. Parking Structures 1, 2A, 3, 4, 6 and 7 have a maximum vehicle height restriction of 8 feet, 2 inches. Parking Structures 2B and 5 have a maximum vehicle height restriction of 7 feet.
Rampways / Elevators.
are provided from street to sidewalk level in front of all terminals, and at entrances to other public buildings (such as the airport's unique Theme Building) where there are stairs to negotiate.
Elevators are located near public stairways and escalators in all passenger terminal buildings. Multi-level parking structures also contain elevators centrally positioned adjacent to terminals.
Telephone Booths
Each passenger terminal provides public phones wide enough to accommodate wheelchairs. A Telecommunications Device (TDD) for the deaf or speech-impaired is available in all terminals near the Travelers Aid public information booths. Amplified telephones for the hearing-impaired are available in every terminal. All public telephones at LAX are hearing-aid compatible.
TDD telephone
telephone numbers for information is (310) 665-0370 or the California Relay Service for the Deaf is 1- 800-735-2929. AT&T Public Phone 2000 units provide TDD users with a color monitor and keyboard at other locations in the terminals.
Restrooms
Men's and women's restrooms located in all terminals contain a special extra-wide toilet stall equipped with side grab bars. Look for the disabled symbol. Restrooms equipped for the disabled (unisex) are available at Terminal 2 on the Upper/Departure Level and at Terminal 6 on the Lower/Arrival Level.
Wheelchairs
All major scheduled airlines serving LAX provide wheelchair assistance upon request. To make sure a wheelchair is available at the proper time, it is best to reserve one in advance of a flight departure or arrival by contacting your airline. Wheelchair assistance also may be requested at airline ticket counters.
FlyAway Bus Service
All buses on the FlyAway Bus Service, connecting the San Fernando Valley and LAX, are equipped with wheelchair lifts. Patrons should allow additional time to board the bus when scheduling a departure time. Drivers will assist patrons to get on and off the bus and will assist patrons with baggage.
Transportation Between Terminals For the Disabled
If you have to travel from one terminal to another in order to make a flight connection, you can use the lift-equipped free LAX Shuttle "A" that operates continuously around the Central Terminal loop. When airline assistance is not available, contact the wheelchair shuttle service at Parking Lot C at (310) 646-6402 or (310) 646-8021.
Restaurants
All coffee shops and snack bars providing fast-food service and full-service restaurants are wheelchair-accessible in all passenger terminals.
Other Assistance
Travelers Aid is available to facilitate services for the disabled. Inquire at their passenger information booths located on the Lower/Arrival Level adjacent to baggage claim in each terminal or call (310) 646-2270.
Recent security measures
restrict public access beyond passenger screening to ticketed passengers only. However, airlines are allowing "persons with special needs" to be accompanied by health care assistants or guardians. If friends or family members want to accompany an elderly or disabled person to or from the aircraft gate, they need to obtain permission from the airline.
Special assistance vehicle
to transport passengers with disabilities or special needs between passenger terminals and remote gates located on the airport's west end.
Free standby van service
to and from economy Parking Lot C, or between the terminals. The van is equipped with a hydraulic wheelchair lift and is available upon request seven days a week from 5 a.m. to 3 a.m. by calling (310) 646-6402 or (310) 646-8021. Also, LAX Shuttle buses that transport passengers from economy Parking Lots B and C to the terminals, as well as the Van Nuys FlyAway buses are equipped with wheelchair lifts.
For more information contact the Public Relations Division at (310) 646-5260 or TDD at (310) 644-0370.
