Emergency / Medical Services at Louisville SDF Airport Emergency Services: Airport police, firefighters and emergency medical technicians are on duty around the clock. Dial Ext. 257 on the beige terminal courtesy phones (or Ext. 250 in an emergency).
People With Special Needs / Persons With Disabilities at Louisville SDF Airport Disability Services The terminal is handicap accessible. For people using wheelchairs, there are specially designed ramps, curbs, doors and elevators located at key locations. Elevators featuring Braille floor designations and raised control buttons assist the visually impaired. Also, seeing-eye dogs are permitted in the terminal buildings and on aircraft. Airline ticketing and baggage claim are also accessible. Airlines offer special escort/transport services, upon request, with wheelchair assistance provided from the curb to the security checkpoint, where two eight-passenger chauffeured electric carts and a 310-foot moving sidewalk transport passengers to and from the gates with ease.
There are hearing-aid compatible and volume-control phones in the terminal along with a Tele Typewriter (TTY) phone located at the entrance of Concourse B. Additionally a Public Access Videophone (PAV phone) is available in the lower level near baggage claim. The PAV phone offers Video Relay Service (VRS), video point-to-point, TTY or a traditional phone call option. All phones are wheelchair accessible. Several phones are equipped with data ports.
There are special garage parking areas charged at lower surface-parking rates for vehicles with handicap parking tags or license plates.