Madrid Barajas Airport ( MAD ) Guest Services and Help

Guest Services at Madrid Barajas MAD Airport


Lost & Found

If you lost an item at the check-in counter, at the departure gate area or onboard the airplane, contact your airline.

If you lost an item inside the passenger terminal at MAD Airport, either go to the Arivals Hall on level 0 of T4 or T1. Alternatively, send an e-mail to mad.seg.objetosperdidos@aena.es  or call for T1 913-936-119; for T4 917-466-439.

Mail Center


Pets


Smoking


International Travelers at Madrid Barajas MAD Airport