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pleasantly surprisedFeb 8, 201200My last visit to MEM was April 2010. Staff everywhere was rude with a huge ATTITUDE! It was unnerving as I had flown several times a year (until this date) with/without babies. I dreaded flying out of MEM. My husband & I arrived at MEM on Jan 29 for a LAX flight. From baggage reps out front, to security, to Starbucks to our Delta gate, to the TSA agents (whom randomly selected us for checks just before boarding)- everyone was nice. Even the loud-speaker voice didn't have that "you-have-inconvienced-me" attitude. We both noticed it & VERY MUCH APPRECIATED IT. We are no longer embarrased for our friends & family to visit via MEM. It was a nice surprise. I don't know what has been done to give an overall "polite" appeal, but it was worth it. Thank youSSPposted on Wed, Feb 8[ Reply ][ Like ]


