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Memphis Airport had started construction of a combined Rental Car & Ground Transportation Center back in March 2010. The seven-level building, as well as a new control tower are scheduled for spring 2012 completion. Meanwhile, long-term parking lots A, B & C are closed off - use either Economy West of East Lots.
Rental cars at Memphis Airport are located off-airport grounds - you need to the take rental car shuttle which runs every 3-5 minutes; pickup locations are clearly marked by overhead signs in the center island of the lower drive, outside the baggage claim area.