Guest Services at Metropolitan Oakland OAK Airport
Airport Information booths are located in each of the two terminals near the curbside entrances. If you have additional questions, please call our Visitor Services Volunteers at (510) 563-2721, from 8 a.m. to 8 p.m. daily. After hours, call our airport operators for assistance at 510-563-3300.
Lost & Found
If you lost an item inside the terminal, other than at the TSA checkpoint, contact the Lost and Found office at OAK Airport in Terminal 1, mezzanine level -open weekdays only 8:30am-4:30pm. Or call 510-563-3982.
If you lost an item at the TSA checkpoint, callTSA Lost & Found at 510-563-3629; or e-mail: email@example.com.
International Travelers at Metropolitan Oakland OAK Airport
For Terminal and /or Concourse connections, please refer to 'Terminal Map' page.
NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and check them in at your connecting airline counter before proceeding to your gate.