Milan Malpensa Airport ( MXP ) Guest Services and Help

Guest Services at Milan Malpensa MXP Airport


Lost & Found

If you lost an item at the check-in counter, at gate area or onboard your airplane, contact your airline or its handling agent:
1. Air One - Arrivals baggage claim
2. ARE Handling - Terminal 1, Airstation, Arrivals, Baggage Claim A
3. ATA Handling - Arrivals Baggage Area;Terminal 1, Airstation, Arrivals, Baggage Claim A & B
4. SEA Handling - Arrivals, Baggage Claim; Terminal 1: Airstation, Arrivals, Baggage Claim A & B.

If you lost an item at one of the Terminals, contact the Information desk or the Police (Carabinieri - tel. +39.0331.782109) - or
(a) complete the on-line form at http://www.  milanomalpensa-airport.com/en/help-center/lost-property/lost-property?code=OGGETTI_SMARRITI
(b) by fax (+39 02 74863018) adding description of item, dte & place of loss, name, phone number,  oremail address.

Mail Center


Pets

Pets are not allowed at the airport unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements. Contact the embassy of your destination if you plan to take your animal out of the country.

Smoking

Smoking is not permitted at Malpensa Airport.

International Travelers at Milan Malpensa MXP Airport