Mobile Regional (MOB) Airport

Guest Services and Help

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GUEST SERVICES AT MOB AIRPORT:

The Customer Service Center located in the center of the Terminal's first floor, is open daily to assist passengers and visitors. Whether you need information or directions, our staff will help. Hours: 5 AM until last flight arrival, Mo-Sun. Available services:

• Flight, airport, and city information
• Directions
• Local phone calls
• In-terminal paging
• Valet & ground transportation coordination
• Executive Club Memberships
• Mobile Regional Airport Passport Program coordination
• Padded envelopes (to ship home small prohibited items)

Contact Customer Service - Tel. 251-639-4680.

Executive Club - a comfortable, private place for you to work or relax, open all day every day. Member amenities:
• Complimentary snacks and beverages
• TV set with cable, magazines, and newspapers
• Telephones with local calls
• Work areas with data ports
• A comfortable, quiet place to work and relax

Membership Plans: One-day Executive Pass $10; Annual Individual $50
MAIL CENTER AT MOB AIRPORT:

A stamp machine is on the upper level of the building.

For full postal services, visit the post office within walking distance from the Airport Terminal building

Post Office - Airport Station, 8400 Airport Blvd Mobile, AL 36608-9601
Phone: (800) ASK-USPS
Fax: (251) 634-3178
Business Hours: Mon-Fri 9:00 AM - 4:30 PM; Sat 9:00 AM - 12:00 PM
TRAVELING WITH PETS: - Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:

Tips for Traveling with Pets:

· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly.