Terminal Gate Connection
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For passenger assistance call 0039 081 7896259
Terminal 1 is for passengers of regular airlines. Its Arrivals area is at the south end of the terminal, with baggage claim, customs, an information counter, ATM cash machine, & ticket automat for the Cureri bus to Pompei-Sorrento. In the center is the Departures area for check-in, security check and access to the gates. At the terminal's north end are bus ticket sales.
Recent upgrades to the new gate area area include a new 'Comfort Area' boarding lounge opened between gates 6 & 15 (following refurbishment of this area). he shopping area is to span both ground & first level. By the end of 2015, existing vertical circulation will be increased by adding a new set of stairs & large-capacity glass elevator.
The bus terminal is across from the passenger terminal.
Terminal 2 is for passengers of charter airlines.
Services and amenities at Naples International: Aside from food & drink establishments, shops, rental car counters, and carparks, the terminals offer:
Ticket desks for Alitalia & Alisud are located in the check-in area, Departures Concourse (Alisud issues tickets and makes bookings for all airlines).
The Telelink Internet Center (tel. 081 789 6749) on the first floor offers internet access, computers , copy, scanning, telephone & fax facilities, as well as meeting rooms with video conferencing facilities (tel. 081 789 6259).
Travelex is in the Arrivals concourse, or call 800-33-5511; Intesa San Paolo Bank is in T1, external Departures area; its ATM machines are in the Arrivals & Departures concourses.
A Post Office is in T1, External departures area.
The Customer Service desk is in the Arrivals area of the ground floor.
Baggage storage is in the Quick Parking Area outside the Arrivals concourse;
Baggage wrapping by ‘Fly’ is in the Departure concourse; and
Travel agent L’Agenzia di Viaggi’ is on the ground floor, arrivals.
Rental car counters for major rental agencies are located in the Arrivals area of the terminals.
The new VIP Lounge Caruso opposite of gate C17 is accessible to all passengers at a fee.