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Airport Map Sapporo New Chitose Airport CTS

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CTS Terminal Maps & Guide

Welcome to Sapporo New Chitose Airport, the gateway to the vibrant city of Sapporo and the northernmost island of Japan, Hokkaido. Comprising two main terminals - the Domestic Terminal and the International Terminal - each brimming with a wealth of amenities and services, this airport ensures a smooth and enjoyable travel experience. Whether you're indulging in delicious Sapporo-style ramen and Hokkaido milk soft serve ice cream, shopping for local goods, or making use of the convenient facilities, Sapporo Airport caters to all your needs. This terminal guide will help you understand and navigate the airport with ease, scroll down for more detailed information.

CTS Interactive Airport Map

Airport Terminal Layout

CTS Airport is divided into two main terminals, the Domestic Terminal and the International Terminal. The Domestic Terminal is further divided into two buildings, the North and South buildings. The North building serves airlines such as Japan Airlines, ANA, and Skymark Airlines, while the South building serves airlines such as Peach Aviation and Jetstar Japan. The International Terminal serves all international flights and is located adjacent to the Domestic Terminal.

Overview of Terminals

The Domestic Terminal at the airport is a modern and spacious facility that offers a wide range of amenities for travelers. The North and South buildings are connected by a covered walkway, and both buildings feature a variety of shops, restaurants, and services. The International Terminal is also a modern facility that offers a range of amenities for travelers, including duty-free shopping, restaurants, and lounges.

Getting Between Terminals

If you need to transfer between the Domestic and International Terminals at CTS, there are several options available. The most convenient option is to use the free shuttle bus service that operates between the two terminals. The shuttle bus runs every 5-10 minutes and takes approximately 5 minutes to travel between the terminals. Alternatively, you can walk between the terminals using the covered walkway that connects the North and South buildings of the Domestic Terminal to the International Terminal.

Food, Shops & Services

Sapporo New Chitose Airport is a hub of food and shopping, offering a wide range of options for travelers. The airport has two terminals, the Domestic Terminal and the International Terminal, both of which are packed with restaurants, cafes, and shops.

Foodies will be delighted with the variety of dining options available, ranging from traditional Japanese cuisine to international fast food chains. Some of the must-try dishes include Sapporo-style ramen, seafood bowls, and Hokkaido milk soft serve ice cream. For those who want to grab a quick bite, there are plenty of cafes and bakeries that serve coffee, pastries, and sandwiches.

Aside from food and shopping, the airport also offers a range of amenities and services to make the travel experience more comfortable. There are currency exchange booths, ATMs, and luggage storage facilities for those who need them. The airport also has a nursing room, a prayer room, and a smoking area. For those who want to relax before their flight, there are lounges that offer comfortable seating, free Wi-Fi, and complimentary snacks and drinks.

Tips, Help & Resources

Using the interactive airport maps, iFly.com can help you get through, and between the CTS terminals with ease. Here are some things you may want to know that can assist you during your journey through the airport: 

  • If you have some time before your flight's departure, be sure to grab some food to-go or peruse the shops, but be sure to return to the gate before boarding time!
  • How long is the TSA line? Be sure to know how long you will need to wait at the CTS security area closest to your gate.
  • Remember that a great low-cost alternative to parking within the airport facility is to use an off-airport parking lot.  They offer lower costs, a bit further away from the terminals.
  • Sapporo New Chitose airport periodically adds and removes airlines.  To see which airlines are served by the airport check here.
  • If you have large or heavy luggage to pickup from Sapporo New Chitose's baggage claim, the airport has baggage carts located near the arrival carousels.

Locations of Security Checkpoint(s)

Sapporo Airport has security checkpoints located at each terminal. Terminal 1 has two security checkpoints, one located on the 2nd floor near the North and South Wings, and the other located on the 3rd floor near the Domestic Departure Lobby. Terminal 2 has one security checkpoint located on the 2nd floor near the Domestic Departure Lobby.

Fast Track Lanes and Locations

Fast Track lanes are available for eligible passengers at CTS Airport. Terminal 1 has a Fast Track lane located near the North and South Wings security checkpoint on the 2nd floor. Terminal 2 also has a Fast Track lane located near the Domestic Departure Lobby security checkpoint on the 2nd floor. Eligible passengers include those traveling in First Class, Business Class, or with certain airline memberships.

Passport & Immigration Control Locations

Passport and Immigration Control is located in the Arrival Lobby of both Terminal 1 and Terminal 2 at the airport. International passengers will go through Passport Control first, followed by Immigration Control. Domestic passengers do not need to go through Passport Control, but will still need to go through Immigration Control if arriving from an international destination.

Airport Lounge Locations

CTS offers several lounges for travelers to relax and unwind before their flights. The ANA Lounge is located in the Domestic Terminal Building, on the 3rd floor near Gate 32. This lounge is available to ANA Mileage Club members and Star Alliance Gold members. The JAL Sakura Lounge is also located in the Domestic Terminal Building, on the 3rd floor near Gate 31. This lounge is available to JAL Mileage Bank members and oneworld Sapphire and Emerald members.

For international travelers, the TIA Lounge is located in the International Terminal Building, on the 3rd floor near Gate 66. This lounge is available to travelers with Priority Pass, Diners Club, and other select memberships. The Cathay Pacific Lounge is also located in the International Terminal Building, on the 4th floor near Gate 64. This lounge is available to Cathay Pacific and oneworld First and Business Class passengers, as well as oneworld Emerald and Sapphire members.

Baggage Claim Areas

Upon arrival at Sapporo New Chitose Airport, passengers can easily locate the baggage claim areas. The airport has two terminals, and each terminal has designated baggage claim areas. Signs are posted throughout the airport to guide passengers to the correct area. Once passengers arrive at the baggage claim area, they can wait for their luggage to arrive on the conveyor belt. Baggage carts are available for use in this area, making it easy to transport luggage to the next destination.

Luggage Cart Availability

Sapporo Airport provides luggage carts for passengers to use throughout the airport. These carts are available in the baggage claim areas, as well as in other areas of the airport. Passengers can easily spot the carts, as they are brightly colored and labeled with the airport's logo. The carts are free to use and can be returned to any designated cart area throughout the airport. However, it is important to note that the carts are in high demand, especially during peak travel times, so passengers should plan accordingly.

Luggage Storage Locations (Left Luggage)

For passengers who need to store their luggage, CTS Airport offers left luggage services. These services are available in both terminals of the airport. Passengers can store their luggage for a fee, and the luggage will be kept in a secure location. The left luggage areas are open 24 hours a day, making it convenient for passengers who need to store their luggage before or after a flight.

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Sapporo New Chitose Terminal Q&A

To transfer between the Domestic and International Terminals, you can use the free shuttle bus service that operates every 5-10 minutes and takes about 5 minutes to travel between the terminals. Alternatively, there is a covered walkway connecting the North and South buildings of the Domestic Terminal to the International Terminal.
The airport offers a wide range of dining options, from traditional Japanese cuisine like Sapporo-style ramen and seafood bowls to international fast food chains. There are also plenty of cafes and bakeries serving coffee, pastries, and sandwiches.
Yes, the airport provides a range of amenities for passengers needing special assistance, including a nursing room, a prayer room, and designated smoking areas. Additionally, lounges with comfortable seating, free Wi-Fi, and complimentary snacks and drinks are available.
Security checkpoints are located at each terminal. Terminal 1 has two security checkpoints on the 2nd and 3rd floors near the North and South Wings and the Domestic Departure Lobby, respectively. Terminal 2 has one security checkpoint on the 2nd floor near the Domestic Departure Lobby.
Fast Track lanes are available for eligible passengers, including those traveling in First Class, Business Class, or with certain airline memberships. In Terminal 1, the Fast Track lane is located near the North and South Wings security checkpoint on the 2nd floor. Terminal 2's Fast Track lane is near the Domestic Departure Lobby security checkpoint on the 2nd floor.
The airport offers several lounges, including the ANA Lounge and JAL Sakura Lounge in the Domestic Terminal, and the TIA Lounge and Cathay Pacific Lounge in the International Terminal. Access is available to members of respective airline loyalty programs, Priority Pass, Diners Club, and travelers with certain class tickets or memberships.
Luggage carts are available throughout the airport, including the baggage claim areas, and are free to use. They are brightly colored and labeled with the airport's logo, making them easy to spot. Carts can be returned to any designated cart area throughout the airport.
Yes, left luggage services are available in both terminals of the airport. Passengers can store their luggage for a fee, and the luggage will be kept in a secure location. The left luggage areas are open 24 hours a day, providing convenience for passengers who need to store their luggage before or after a flight.

Find more help here for your journey through the airport