Sapporo New Chitose CTS Airport Terminal Map Overview

Main Terminal / Concourses at Sapporo New Chitose CTS Airport

The passenger terminal complex at New Chitose Airport consists of a four-level main terminal, divided into Domestic & International 'terminal' sections - both of which are connected via skyway at their levels 1, 2 & 3 .   Parking areas A & B are across from the terminal complex. The JR New Chitose Airport Station (tel. +81(0)123-45-7001) in on level B1 of the Main terminal.

Departure gates for all flights are divided in to three areas: the center is for Japan Airlines using B gates; to the left are gates N & A gates for ANA, ADO, APJ & JJP & WAJ; to the right are gates C & D for JAL, SKY & FDA.
Terminal Service hours: Domestic terminal 6:20am-11pm; International terminal 7:00am-10:30pm; Connecting Path: daily 6:20am-11pm - however, flight delays or changes in flight schedule may shorten or lengthen stated times.. 
Flight information monitors with large floor maps are on levels 1F – 4F.
WiFi internet hotspot access is available from various providers and locations. 

NOTE: Some visitors at New Chitose Airport compare it to be 'like a theme park' with an abundance of food, drink, shops & entertainment.  Note also that the domestic terminall offers a unique & exhaustive variety of food, including fresh crab and is well worth the short walk from the international terminal, if time allows.

The Domestic Passenger Terminal side is currently served by the following airlines: JAL, ANA, Air Do, Skymark, Fuji Dream, Peach, Jetstar, Vanilla & IBEX.
The Terminal is laid out in a semi-circle, with the gates surrounding main terminal in the center and linked by connecting moving walkways A & B on either side. 
Level B1 is the Basement level which houses the JR Train Station and 2 kiosks & a café.
Level 1 is the Arrivals level with its arrivals lobby  Information counter (tel. 0123 23-0111), baggage claim, and various amenities.
Level 2 is the Departures level with its departure lobby offers: multilingual touch panel, Information counter, ticket vending machines for Keikyu Line, Tokyo Monorail & Keikyu Express; various other amenities & services, and in the connecting path a special assistance vehicle.  'Shopping World' leads to domestic departure Boarding areas (from right to left) D, C, B, A & N - Japan JAL  is directly in the center of the bow-shaped boarding areas:
Boarding area D has gates 15 -19, 198 and connecting Bridge B;
Boarding area C has gates 11 - 14, 148   - Boarding areas D & C are served by JAL,, SKY & FDA airlines;
Boarding area B has gates 7 - 10; 
Boarding area A has gates 1 - 7, 38, and connecting Bridge A.  Boarding areas B & A are served by ANA, ADO, APJ & WAJ airlines.
Boarding area N has gates 0 - 1B. and is served by Jetstar JJP.
Level 3 houses 'Gourmet World'  and has access to the obervation space; it offers a number of amenities. In the Connecting Path between Domestic & International teminals is 'Smile Road with Waku Waku Sky Park and Steiff Nature World.
Level 4 houses the Oasis Park with  Sky Lounge theater, hot-water pool, Information Area, Kids Park, and acess to Observation Deck.
Information desks services include info on terminal, airline departure/arrivals, transportation, tourit info & wheelchair rentals & also provide these services.
Level 1: Hokkaido hotel reservations & sightseing taxi agent -  in front of ANA, JAL A & JAL B;
Level 2: Overseas & domestic travel insurance & stroller rentals - at Center Plaza

The new International PassengerTerminal side with three levels is currently served by Air China,  All Nippon/ANA Aurora, Cathay Pacific, China, China Eastern, EVA, Hawaiian, Hongkong, Japan/JAL, Jin Air, Korean, Spring, Thai, TransAsia, T'Way, & United airlines.
Level 1 is the Curbside Lobby level with Transportation Information counters;
Level 2 is the Arrivals level with Immigration & Customs facilities, & baggage claim;  ATM & foreign exchange;  information counter, international tour desks A; dressing room; nursery; powder room; and at the connecing path a nursery & multilingual touch panel;
Level 3 is the Departures level  and houses the Departures Lounge, with access to duty-free shops, security checkpoint and the five departures gates 63 - 68 reached via elevator.
Level 4 houses the Food Court Wing.houses a Hot Spring Spa, gift shop, theater, internet terminal corner, and access to Observation Deck.
Information desks services include terminal info, departure & arrivals times, access & wheelchair rentals:
Level 1: Curbside Lobby:  access info, rental car reception, bus ticket sales for certain routes.
Level 2:  Arrivals Lobby: stroller rentals, hotel reservations; sightseeing taxis agent.
Level 3:  Departures Lobby:  stroller rentals,  overseas travel insurance





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