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  • Terminal Change
    Jan 8, 2016
    1
    I am flying Delta thru ATL and landing at Newark. How do I get to United airlines-am going to ireland. Thank you.

     

    You take the AirTrain from Terminal B to Terminal C. If you have checked baggage you will have to claim it from Delta and bring it on the airtrain with you to Terminal C to re-check.

     

  • united
    Jan 4, 2016
    1
    What terminal is the United Airlines Group check in? Thanks

     

    Terminal C.

     

  • International arrival
    Dec 31, 2015
    1
    I am picking up someone arriving from Europe. When you exit straight from customs to the street, which level are you on?

     

    The lowest level.

     

  • Preclearance
    Dec 30, 2015
    3
    If we get through Customs Preclearance in Dublin, do we simply walk to the gate of our connection? Do we have to go through security again? Thanks.

     

    You just go straight to your departure gate.

     

    Great, so a shorter connection of 1:20 is ok then? How do we know if we can do Preclearance in Dublin....is it always open? thanks.

     

    Yes it is now used by every flight from Dublin to the US. You should have enough time.

     

  • Delays at Newark
    Dec 28, 2015
    1
    Currently sitting on Tarmac at BWI due to delays in Newark according to pilot. Have a connection to make at 2:45pm to PTY are all flights delayed?

     

    The 2:45 flight departed on-time. There is a midnight flight.

     

  • Air Train issues
    Dec 28, 2015
    1
    When there is a known issue with the Air Train (like there was 12/27/15 with terminal C) please have the "Red Coats" knowledgeable to know one will have to take a shuttle to terminal C. That was a giant mess yesterday.

     

    This is not EWR or United's website. Nobody from those entities will see your comments /complaints.

     

  • Elevator door floor numbers and signage
    Dec 28, 2015
    0
    The signage inside the elevator is quite confusing and has been for some time with regard to what services can be found on what floors. You press four and the door says 3 so you don't get off not knowing that 3 is the new 4.

     

  • exiting and reentering airport
    Dec 22, 2015
    1
    1 US and 1 Swiss citizen arriving EWR on 27 Dec from ZRH with 7 hour layover to continuing flight wish to leave transit area to meet people in public part of the airport. Does luggage for connecting flights within USA have to be collected and re-checked on arrival EWR? How long will the exiting & reentering process take? Many thanks for info

     

    You will arrive, go through US Immigration, claim your bags, go through US Customs, then re-check your bags at the re-check desk. At this point you will be outside the secure area. There are no "transit areas" at US Airports.

     

  • Checked luggage
    Dec 14, 2015
    1
    I have a 14 hours layover in Newark, will I have to claim my luggage or can I check them through my final destination? I'm travelling with AA and every flights are on the same reservation.

     

    You will have to ask the agent in your origin city. AA does not have a hub in Newark. Where are you flying from and to?

     

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