Newark Liberty Airport (EWR) Guest Services and Help

Other Services offered at EWR Airport:

Airport Guest Services, Airport Information and Travelers Assistance  - An EWR Airport Information booth and Travelers Assistance pointt are located in each of the terminals. For more information, contact Airport Information at 973-961-6000.

Traveler's Aid Volunteers:Visit the Welcome Center at Arrivals level for location or call 973-353-0033; (the Traveler's Aid Main Office Number is 973-623-5052). 

Baggage Storage - contact your airline as the Airport does not provide lockers.

Hotel and Spas:
The on-Airport Marriott Hotel can be contacted at 973-623-0006.
Terminal A Spa - 973-877-1051 "Massage Bar" on the concourse level
Terminal B Spa - 973-565-9900 "Departure Spa" on the concourse level
Terminal C Spa - 973-242-3444 "Departure Spa" on the concourse level

Paging someone:
Call 973-961-6000 for Terminals A & B; call 973-681-0002 - option 5, for Terminal C.

Gas Station
Gulf Gas Station & 7-Eleven is located at 100 Lindbergh Rd., tel. 973-624-0500.

International Arrival facilities are in  both Terminals B & C.  All U.S. international arrivals need to go through passport control, pick up bags, go through security check and, if continuing journey (provided their airline will transfer bags to your connecting flight) - use either the Airtrain (pre-security) or the shuttle bus between Terminals C & A.

If you lost an item in the gate area or onboard, contact your airline.
If your item is lost at the TSA Security Check Point, call TSA at (908) 787-0667.
If you lost baggage at other area,  call  the Port Authority Police Lost and Found Custodian at (973) 961-6243.

A Business Service Center is available in in each Newark Terminal and in each of the Airline Clubs.

Pets are not allowed inside the passenger terminals, unless in a kennel;  except working dogs on a leash.

Pet relief areas are located outside of the arrivals area of each terminal - follow signs there, or ask a Customer Care Representative for information. Owners are expected to clean up after their animals using available materials provided there.

Smoking is prohibited in all public areas inside the passenger terminals at Newark International Airport with the exception of specifically designated areas within the liquor bars, where smoking is permitted.