Emergency / Medical Services at Norfolk ORF Airport

In an emergency, dial 911 from a courtesy phone, pay phone or cell phone.

People With Special Needs / Persons With Disabilities at Norfolk ORF Airport

Norfolk International Airport is fully ADA-compliant:  Terminal entrances & exits on both Arrival and Departure sides have automatic double doors and accommodate wheelchairs.

Upon request, the airlines will provide wheelchair & Skycap assistance  - state your special needs when making  airline reservations. Wheelchairs can also be obtained upon arrival at the passenger terminal by contacting any skycap. Airline contacts - use 1-800  toll-free number -  American: 433-7300; Delta: 221-1212; Southwest: 435-9792; United: 241-6522; US Airways: 428-4322

Parking Lots and Garages have special ramps for wheelchairs - located at both short-term parking lots flanking the airport terminal.  Special parking spaces, clearly marked, are in all parking lots and garages.
Curb access  to the Terminals is by ramps.
Elevators are conveniently located throughout the Main Passenger Terminal, Arrivals (baggage claim) Terminal, and parking garages. All elevators are identified with the standard graphics used to designate handicapped facilities, and are equipped with raised markings on the control buttons.
All restrooms feature one wheelchair-accessible stall with a raised toilet seat  & handrails.
Water fountains throughout the terminals are wheelchair accessible.
All airport telephones are wheelchair accessible, equipped with raised lettering and volume control.
TTY Telephones are located  on level 2 of the Main Terminal Lobby, at the baggage claim level and in Concourses A & B.
Passenger Loading Bridges: Terminal-to-plane 'loaders' permits direct access to/from the aircraft. Contact your airline to inquire about special lift capability for their aircraft.
Mobility Aids: Walkers, crutches, and canes may be taken aboard the aircraft.




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