Emergency / Medical Services at Norfolk ORF Airport

In an emergency, dial 911 from a courtesy phone, pay phone or cell phone.

People With Special Needs / Persons With Disabilities at Norfolk ORF Airport

Norfolk International Airport is fully ADA-compliant:

Parking Lots and Garages have special ramps for wheelchairs - located at both short-term parking lots flanking the airport terminal.  Special parking spaces, clearly marked, are in all parking lots and garages.

Curb access  to the Terminals is by ramps.

Terminal entrances & exits on both Arrival and Departure sides have automatic double doors and accommodate wheelchairs.

Elevators are conveniently located throughout the Main Passenger Terminal, Arrivals (baggage claim) Terminal, and parking garages. All elevators are identified with the standard graphics used to designate handicapped facilities, and are equipped with raised markings on the control buttons.

All restrooms
feature one wheelchair-accessible stall with a raised toilet seat  & handrails.

Water fountains throughout the terminals are wheelchair accessible.

All airport telephones are wheelchair accessible, equipped with raised lettering and volume control.

TTY Telephones
are located  on level 2 of the Main Terminal Lobby, at the baggage claim level and in Concourses A & B.

Upon request, the airlines will provide wheelchair assistance - state your special needs when making  airline reservations. Wheelchairs can also be obtained upon arrival at the passenger terminal by contacting any skycap.

Passenger Loading Bridges: Terminal-to-plane 'loaders' permits direct access to/from the aircraft. Contact your airline to inquire about special lift capability for their aircraft.

Mobility Aids:
Walkers, crutches, and canes may be taken aboard the aircraft.

Guide dogs are usually allowed to travel on the plane with you, but check with your airline first.


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