Airport Guest Services, Airport Information and Travelers Assistance

The Norfolk Airport Authority at 2200 Norview Avenue, Norfolk, VA 23518-5807. Tel: (757) 857-3351; Fax: (757) 857-3265.

Airport Ambassador Volunteers
Serve the airport by giving advice, information or assistance to its visitors. This includes directing passengers as they step off the plane, explaining airport facilities, assisting travelers with special needs and giving general directions in and around the airport.

Important Telephone Numbers:
Airport Conference Center (757) 857-3405
Airport Paging (757) 444-3040
Airport Parking Administration (757) 857-3348
Airport Police (Lost and Found) (757) 857-3344
Anton Airfoods - (Catering and all restaurants/lounges) (757) 858-9601
BB&T Bank (757) 628-6917
Barber Shop (757) 858-2828
Hudson News and Gifts (all retail shops) (757) 858-9600
Military/Visitors Information Desk (757) 444-3040
Recorded Parking Information (24 hours) (757) 857-3340
Travelex Currency Services (757) 855-9785
USO / ASYMCA Lounge (757) 233-0567

1. For items lost onboard your airplane, contact your airline.
2. For items lost at thhe security screening area, call TSA at 757-858-5602
3. For items lost inside theerminal (except security screening), call the Airport Police at 757-857-3223.

Mail collection boxes, change, and phone card machines are located in Departures Terminal near the pedestrian bridge.

Pets are not allowed at the airport unless they are working dogs or are in a safe kennel. Consult your airline as to their requirements.

Smoking is not permitted at the ORF Airport.