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Guest Services at Kingston Norman Manley KIN Airport

Baby Care: Baby changing facilities are available in all restrooms located in the ticketing and Departure Concourse.

Customer Service Information Desks are located in the Departure Lounge, in the Immigration Hall, and in the Arrivals Public Area (front of the Terminal --landside access). It also provides paging services. Tel: 1-888-247-7678--toll-free in Jamaica; or Tel: (876) 924-8546 outside Jamaica.

Hotel Hospitality Desks and Tour Operator Hospitality Desks are located in the new Arrivals Ground Transportation Hall, outside Customs.

Lounges:
Air Jamaica’s Lounge for departing Business Class passengers is located on the Mezzanine floor of the Departures Area.
American Airlines Lounge for departing Business Class passengers is located on the Mezzanine floor of the Departures Area.
British Airways Lounge for departing Business Class passengers is located on the Mezzanine floor of the Departures Area.
VIP Lounge is operated by the Airport's Corporation.

Lost & Found at Kingston Norman Manley KIN Airport

For items lost at the check-in counter, at the departure gate area or onboard the airplane, contact your airline.

The Lost & Fround office is located at the Security Center in the Arrivals Public Area. Tel: (876) 924-8452 Ext. 2063.

Pets / Animals at Kingston Norman Manley KIN Airport

Pets are not allowed in the terminal unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements.

Smoking at Kingston Norman Manley KIN Airport

There is no smoking in the KIN Terminal.




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