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Lost And Found

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Lost and Found at ONT Airport

Traveling can be a hectic experience, and sometimes, items get lost in the rush. If you've lost an item at LA Ontario Airport, don't panic. Each airport has different procedures for handling lost items, and the process can vary depending on where the item was lost. This guide will help you navigate the lost and found process at ONT Airport.

Items Lost at Security Checkpoint

If you suspect your item was lost at a security checkpoint, you can contact the Transportation Security Administration (TSA) directly at their lost and found office. The contact number for the TSA lost and found at ONT airport is +1-909-544-5128.

Items Lost on Aircraft/Lost Luggage

For items lost on the aircraft or missing luggage at baggage claim, you should contact the airline you were traveling on. Airlines each have their own procedures for handling lost items. You can find a list of airlines served at ONT airport here.

Here are some of the most popular airlines used at ONT Airport:

Items Lost in Other Areas

If your item was lost in other areas of the airport, the Lost and Found office at ONT Airport can assist you. The office is conveniently located in Terminal 2 behind the Information desk. The full address is 2500 E. Airport Drive, Ontario, CA 91761.

The Lost and Found office operates from Monday to Friday, 9 AM to 6 PM Pacific Standard Time (PST). The office is closed on weekends and holidays. For night and weekend pick-ups, you can request an appointment by contacting the office during normal business hours at +1-909-544-5128. If you need to contact them outside of their operating hours, you can email them at [email protected].

If you left items on an airport courtesy or rental car shuttle, they may have been returned to the Rental Car Center. However, it's recommended to contact the Lost & Found office first. All items stored in the Lost & Found Department must be claimed within 90 days, or they will be disposed of. You can file a claim for your lost item here.

Tips for Success

Here are some tips to increase your chances of successfully retrieving your lost item:

  • Contact the appropriate department as soon as you realize your item is missing.
  • Provide a detailed description of your lost item, including brand, color, and any distinctive features.
  • Keep any receipts or proof of purchase for valuable items. This can help verify your claim.

Tips for Preventing Loss

Prevention is the best cure. Here are some tips to prevent losing your items while traveling:

  • Use tracking tags on your luggage and valuable items.
  • Take photos of all valuable items and luggage. This can help when describing lost items.
  • Keep your belongings in sight and secure at all times.
  • Double-check your area before leaving the aircraft or security checkpoint.

Updated on: December 29, 2023

Frequently Asked Questions (FAQ)

Depending on where your item was lost, you can contact the relevant department. For items lost at a security checkpoint, contact the TSA lost and found office. For items lost on the aircraft or missing luggage, contact your airline. For items lost in other areas of the airport, contact the Lost and Found office at ONT Airport.
You can file a claim for your lost item here.
If you suspect your item was lost at a security checkpoint, you can contact the Transportation Security Administration (TSA) directly at their lost and found office. The contact number for the TSA lost and found at ONT airport is +1-909-544-5128.
The Lost and Found office is located in Terminal 2 behind the Information desk. The office operates from Monday to Friday, 9 AM to 6 PM Pacific Standard Time (PST). The office is closed on weekends and holidays.
For items lost on the aircraft or missing luggage at baggage claim, you should contact the airline you were traveling on. Airlines each have their own procedures for handling lost items.
If your item was lost in other areas of the airport, the Lost and Found office at ONT Airport can assist you. You can contact them during normal business hours at +1-909-544-5128 or email them at [email protected].
All items stored in the Lost & Found Department must be claimed within 90 days, or they will be disposed of.