Osaka Kansai Airport (KIX) Terminal Map

The passenger terminal complex at Kansai Airport consists of the Aeroplaza in the center, with the Main Terminal 1 and Hotel Nikko on either side of it, while Terminal 2 is located further back, across from the Water Channel.   As KIX is an island airport Ferry services departing from the nearby Marine Terminal sun to Sumoto-ko an Awaji Island and to Kobe Airport.

The Aeroplaza, located between the Kansai Airport Station and the Passenger Terminal (all connected by walkways), is used for conferences and services, has on level 1, close to its main entrance a rental car counter, a reception desk with cloak room, a business center, and a Banquet lobby surrounded by conference rooms. Level 2 has access to the railway station and to the passenger terminal. It houses some restaurants, a multi-purpose hall and the Water Square. Level 3 has a number of restaurants, a dental office and the Kansai Airport Conference Hall office.

The integrated 4-level Passenger Terminal at Kansai International Airport  - the longest in the world (1.7 km end to end) has on its level 2 access to North & South Wings. The 'Wing Shuttle' takes passengers from one end to the other. The terminal's roof is shaped like an airfoil, promoting air circulation throughout the building. The ticketing hall and the international departures concourse are separated by a glass partition. 
The terminal was recently renovated , changing the layout of level 3's shops & restaurants, making international arrivals area on level 1 more inviting, and adding more comfort to baby rooms & restrooms.  More restaurants were also added on level 3.
A translating device called Smart Interpreter Pon can now be rented at the Global Rental Phone Counter, which translates Japanese into English & Chinese.

Level 1, the international arrivals level, has two Customs checks and 2 information desks with northern & southern arrivals gates, baggage claim, currency exchange & ATM machines.
Level 2, the domestic departures & arrivals level, is for ticketing, boarding, and baggage claim. It houses the Information Center (tel. +81(0)72 455-2500, staffed by yellow-jacketed staff. The Domestic Gates area is on level 2 beyond the domestic baggage claim area and has gates 16 to 20  and 21 to 26 on either side.
Level 3 is the 'Center' with two Immigration checkpoints, a good number of shops, some food establishments and access to the North and South Wings, served by the Wing shuttle:

The South Wing, used mainly for international flights, is on level level 2 and has a few restaurants and gates 26 to 41 (the Wing shuttle mid-station serves gates 26,29, 38 & 41, and its end station serves gates 30 to 37) - gates 23, 24 & 25 serve domestic flights.
The North Wing, mainly for international flights, is on level 2 and has a few restaurants and services and gates 1 to 16 (the last Wing shuttle station serves gates 4-11; mid-station serves gates 1-3 & 12-16) - gates 17 & 18 serve dometic flights.
Level 4, the international departures level, includes the Business Center at the northern end of it (tel. +81(0)72 456-7151. It also has coin-operated photo booths at north & south ends.

Terminal 2 of Kansai Airport is presently only served by low-cost Peach Airlines and can be reached by a shuttle bus from level 1 of the Aeroplaza.  The one-storey building is divided into domestic and international areas. T2 has a Departure/Arrivals Lobby in the center; domestic arrivals & departures are at right; and international arrivals & departures are at left.    Past security check are a number of food & drink and retail concessions, with access to the gates.    

Amenities and services inside the passenger terminal include:
A large information center on level 2 and information desks on levels 1, 2, 4 and international gate are center; a myriad of food & drink establishments, as well as shops. (KIX Airside Avenue, a zone for shops & restaurants located within International Departures opened recently). Coin-operated internet stations are located on levels 1, 2 & 4;  Wireless internet access is available free of charge; Coin-operated mobile phone chargers are on levels 1 through 4.  Baggage Storage, Baggage Delivery & Porter Services are on on levels 1 & 4; Coin lockers are on levels 2 & 3. A clinic (tel. 456-7185) in on level 2; Currency exchange services are available at the Airport Station and on levels 1, 3 & 4.  ATM cash machines are on level 2,3 & 4; Credit Card service counters are in the back of level 4. Showers are on level 2 North, next to the Information Center

Airline Lounges at Osaka Kansai Airport:
Korean Air and JAL Family Service - level 3; Signet & Sakura at Domestic gate area;
KIX Airside and Sakura at International gate area center;
Asuka, Lounge Pacific, Royal Orchid, & two Club ANA lounges are at International Gate Area North wing;
Skura Lounge is in International gate area South wing.
For VIP and Conference Rooms, call +81(0)72 455-2328, or stop by the Kanku Club Card Counter for reservation.