FOR INFORMATION: In public areas (pre-security) every terminal has Aéroports de Paris hostesses available to inform you and furnish you with brochures, airport maps and handy guides.

The Tourist Center helps you make your stay in Paris a success. Besides suggestions for sightseeing trips, shows and exhibits, they also make hotel reservations, and more. Location: pre-security of Paris-Orly Sud and Paris-Orly Ouest

Fly Save Bag - Protection for your luggage - protects your bags against possible damage and unauthorized opening. Location: pre-security, Paris-Orly Sud and Paris-Orly Ouest

Drop off point (Le Dépôt Relais) - lets you drop off keys or ID documents intended for a passenger. Open 7 days/wk; 6:30am-10pm. Location: pre-security, ground flool, near the Terminal Manager's office at Paris-Orly Sud.

Beauty parlors - at Paris-Orly Ouest Hall 2

Massages - automatic massage chairs
at Orly Sud, Hall D, Gate 21 at Schengen and post-security, and
at Orly Ouest - post-security.

Children's Play Area: - at Orly Sud, boarding lounges of Halls D, E & G.

Playing Arcade - Orly Sud, pre-security, first basement level.

See also Orly Airport services listed separately at this site.

Upon arriving in France, you are allowed to carry unlimited amounts of currency; however, declare to French Customs any currency, negotiable instruments or securities exceeding the value of €7,622.45.

Duty free purchases during your stay in France: You can reclaim Value Added Tax (TVA) from your purchases of either: you live outside of the European Union, or you are over the age of 15.

Upon leaving France you will need to get your Export Sales Slips stamped by Customs at the airport.

For further information on specific conditions that apply to currency and goods imports, the following French government agencies can help you:

Customs information center 08 25 30 82 63
Paris-CDG passenger Customs office 01 48 62 62 85
Paris-Orly commercial transactions Customs office 01 49 75 78 51
Paris-Orly passenger Customs office 01 49 75 09 10
Paris-Orly Police department 01 49 75 43 04
Paris-CDG Police department 01 48 62 31 22
Ministry of the Economy, Finance and Industry 01 40 04 04 04

You can find your lost things at Lost property department of the Paris Police headquarters
36 Rue des Morrillons
75732 paris cedex 15
Tel : 0 821 00 25 25

For buying stamps, sending registered letters etc. and all of your postal transactions.
Location and practical information : Paris-Orly terminal West
Public area
Telephone: +33 (0) 1 49 75 92 08 Paris-Orly terminal South
Public area
Telephone: +33 (0) 1 49 75 13 99(postal information only)

Your pet belongs to a domestic species
Transport of your domestic animal (dog, cat, hamster…) is authorized on domestic and international flights. Please contact your airline directly. See the list of airlines Procedures When booking your flight, notify the airline of the presence of your pet (some airlines refuse to carry pets in the cabin). Confirm the pet's presence 72 hours prior to the flight. On the day of departure, carry with you the animal's up-to-date health certificate. Find out what is required for your destination (vaccinations, registration tattoo...). Quarantine may be required depending on the destination and circumstances. Flight conditions Flight conditions depend on the airline.

In the cabin:
- the pet must weigh less than 4kg;
- the travel cage must be smaller than 115 cm linear (L+W+H).

In the hold:
- the pet must weigh over 4 kg;
- the hold is ventilated, heated and pressurized;
- the cage is anchored to remain stable throughout the flight (we recommend reinforcing with brown tape);
- your airline may sell you a travel cage suited to the airport;
- mark on the cage: the animal's name and registration tattoo number, your name and contact details, and your destination. Rates Pets travel at same rates as excess luggage. Guide-dogs of passengers with a physical or sensory disability may travel free of charge in the cabin accompanied by their owner. They must be muzzled.

Orly Airport is a smoke-free place. Inquire at the front desk as to which bars/restaurants allow smoking and where.