Paris Orly Airport ( ORY ) Guest Services and Help

Guest Services at Paris Orly ORY Airport


Lost & Found

If you lost an item at the airline counter, at the gate area or onboard your airplane, or if your bag has been damaged or is missing - contact your airline directly.
If you lost an item in the passenger terminal (outside the baggage claim), complete the Lost Property form online at http://www.aeroportsdeparis.fr/ADP/en-GB/Passagers/shops-services/practical-service/lost-property/lost-property-form.htm - or go to the Lost Property department of the Paris Police headquarters at 36 Rue des Morrillons; 75732 paris cedex 15 - or call: 0 821 00 25 25.
After an unspecified time, unclaimed found items are being transferred to 'Service des Objets Trouvés de la Préfecture de Police de Paris'  - the Lost Property department of the Paris Police Headquarters - located at 36 Rue des morillons, 75732 Paris Cedex 15
Tel : 0 821 00 25 25.


Mail Center


Pets


Smoking

Orly Airport is a smoke-free place. Inquire at the front desk as to which bars/restaurants allow smoking and where.

International Travelers at Paris Orly ORY Airport