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Emergency / Medical Services at Philadelphia PHL Airport

For medical emergencies call 911 from any airport telephone.

The Airport's Hospitality Program assists passengers during emergency and weather situations when flight operations are disrupted.

People With Special Needs / Persons With Disabilities at Philadelphia PHL Airport

Special lanes at security checkpoints are for passengers with disabilities.

Contact your airline or travel agent for boarding and deplaning procedures; if you need a wheelchair, order it 48 hours ahead of scheduled departure or when making reservations.

ADA-equipped elevators & restrooms are available in each terminal and garage.

Moving walkways: on the walkway between Terminal A-East and Terminal A-West, on the connector bridge between the Terminal A-West bag re-check area and Terminal A-East, on the 3rd floor walkway in Terminal A-West, on the walkway between Terminals A-East and B, between Terminals B and C behind the row of shops, on the walkway between Terminals C and D and along the pedestrian bridges on the way to bag claim in Terminals B, C, D and E.

If you have a hearing impairment, use these information numbers: 215-683-9842 or 215-683-9825.

Furtherrmore note that passengers with disabilities, or their families, can call 'TSA Cares' - (if possible 72 hrs.) prior to arriving at the Airport -  toll-free at 1-855-787-2227, regarding screening policies & security check procedures. (call weekdays 9am-9pm - EST, except holidays)

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