Airport Guest Services, Airport Information and Travelers Assistance
For general airport, airline information and language assistance, the Airport Communications Center is available 24 hours a day, by calling (215) 937-6937 or TDD: (215) 937-6755.

Airport Information Counters are located in each terminal. General information and assistance, worldwide airport operating conditions and weather updates are just a few of the technological and customer service options available to all passengers. This complimentary service is offered 24 hours a day in Terminals B and C and from 7:00 AM-11:00 PM in all other terminals.

Paiging: Passengers or visitors needing assistance in locating an individual may contact the Airport's paging system by using one of the white courtesy phones located throughout the Airport. Passengers or visitors needing medical or foreign language assistance may choose from the list of available numbers conveniently located above each of the white telephones.

Please Touch Aviation Station - Ideal for children ages 1 to 7 Located in Terminal D adjacent to Gate D-10 and in Terminal A-East near Gate A-1, it features interactive displays designed to introduce children to the world of aviation. Hands-on items include a jumbo-jet where children can get inside to be both passengers and crewmember, and a smaller airplane featuring hand controls where children can activate a spinning propeller. The Aviation Play Station serves less of a play area and more of an educational tool as well.

International Arrivals are located in the International Arrivals Hall located between Terminal A-West and the A-West Parking Garage.

The Lost & Found Office is located in the Communications Center, accessible from the Departures Roadway between Terminals C and D. 
1. If you lost an item at the security checkpoints, contact TSA's Lost & Found office Mon-Fri, 8am-4:30pm, tel. 610-521-7206. 
2. If you lost an item onboard your airplane, contact your airline's baggage office.
3. If you lost an item inside the terminal (except at security checkpoint), call 21-937-6888.

Mailboxes are located in Terminal A-West near Gate A-17, in Terminal A-East near Gate A-1, on the Terminal C/D walkway near Terminal D, and in Terminal F near Gate F-10. Parcel drop boxes are located in Terminal A-Eat near Gate A-1, in The UPS Store on the Terminal A-East/B walkway near Terminal B, and on the Terminal C/D walkway near Terminal D. The UPS Store is a full-service postal facility.

The Airport provides 7 pet relief areas ranging in size from 250 to 600 square feet. The fenced-in facilities consist of a 4-inch deep mulch surface, biodegradable pet waste bag dispenser and receptacle, bench, faux hydrant and dog paw print. The areas are located on the Departures Road between Terminals A-West and A-East as well as Terminal B/C Ticketing and the Airport Communications Center; adjacent to Terminal E and Terminal F; on the Arrivals Road adjacent to Terminal A-East bag claim; on the Commercial Vehicle Road (south side of bag claim nearest to SEPTA train platform) at Terminal B bag claim and Terminal E bag claim.

Smoking is NOT permitted in the Airport.

General Information is located in the lower-level, baggage claim area of the terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance. See also: "Guest Services"