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Lost And Found

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Lost and Found at PHL Airport

Traveling can be a hectic experience, and it's not uncommon for items to get misplaced in the process. If you've lost something at Philadelphia Airport, don't panic - there are procedures in place to help you retrieve your belongings. This guide will walk you through what to do if you've lost an item at a security checkpoint, on an aircraft, or in other areas of the airport.

Items Lost at Security Checkpoint

If you believe you've left an item at a security checkpoint, your first point of contact should be the Transportation Security Administration (TSA). They have a dedicated lost and found department that handles items left behind at checkpoints. You can report your lost item through the TSA's Lost & Found Website.

Items Lost on Aircraft/Lost Luggage

For items lost on the aircraft, including missing luggage at baggage claim (lost luggage), you need to contact the airline you were traveling on. Airlines have their own lost and found procedures, and they are responsible for handling lost items on their aircrafts. You can find contact information for all airlines served at Philadelphia Airport on their website. Here are some popular airlines and their contact information:

Items Lost in Other Areas

If you've lost an item in other areas of the airport, such as terminals, restrooms, or concessions, the Philadelphia Airport's Lost and Found can assist you. The Lost and Found office is located in the Communication Center, which can be accessed on the Departures Roadway between Terminals C and D. The office is open from 8:00 AM to Midnight.

You can reach the Lost and Found office at 215-937-6888, or email them at [email protected]. Unfortunately, there is currently no online form available to report lost items at PHL Airport.

For items left in taxis, buses, vans, rental cars, and other public vehicles, you should check with the transportation company.

Tips for Success

Here are some tips to increase your chances of retrieving your lost item:

  • Report your lost item as soon as you realize it's missing.
  • Provide as much detail as possible about the item and where you last saw it.
  • Keep any receipts or proof of purchase for the item. This can help prove ownership if the item is found.

Tips for Preventing Loss

To prevent losing items in the future, consider the following tips:

  • Use tracking tags on your luggage and valuable items.
  • Take photos of all valuable items and luggage. This can be helpful when describing lost items.
  • Keep all your belongings in sight and secure at all times.
  • Double-check your surroundings before leaving any area in the airport.

Updated on: December 29, 2023

Frequently Asked Questions (FAQ)

If you've lost an item at a security checkpoint, contact the Transportation Security Administration (TSA). For items lost on the aircraft or lost luggage, contact the airline you were traveling on. For items lost in other areas of the airport, contact the Philadelphia Airport's Lost and Found office.
There is an online form available to report lost items left at a security checkpoint on the TSA's Lost & Found Website. Unfortunately, there is currently no online form to report lost items in other areas of PHL Airport.
If you believe you've left an item at a security checkpoint, your first point of contact should be the TS
The Lost and Found office is located in the Communication Center, which can be accessed on the Departures Roadway between Terminals C and D. The office is open from 8:00 AM to Midnight.
For items lost on the aircraft, including missing luggage, you need to contact the airline you were traveling on. Airlines have their own lost and found procedures, and they are responsible for handling lost items on their aircrafts.
If you've lost an item in other areas of the airport, such as terminals, restrooms, or concessions, the Philadelphia Airport's Lost and Found can assist you. You can reach them at 215-937-6888, or email them at [email protected].
For items left in taxis, buses, vans, rental cars, and other public vehicles, you should check with the transportation company.