Azores Ponta Delgada - PDL, or John Paul II Airport, is the Azores island chain's busiest airport and serves the island of San Miguel and its city of Ponta Delgada. San Miguel is the most populated island of the Azores (part of Portugal’s 'Autonomous Region of the Azores' - an archipelago in the Atlantic Ocean).
PD Airport is located 3 km west of the city of Ponta Delgada. It is open daily 5am /or two hours prior to first flight departure, and closes midnight 12:00 /or after last flight of the day.
To get information about the Airport you can call toll-free 800-201-201.
With 1.52 million passengers in 2016, Ponta Delgada Airport is hub to SATA Air Acores and SATA International, and is served by a number of domestic and international airlines, as well as by various charters, offering inter-island and mainland Portugal daily flights, as well as flights to various cities in Europe & North America.
NOTE: It is recommended that you check-in for flights: (a) inside the Schengen Zone 90 minutes prior to scheduled departure; (b) for non-Schengen flights within Europe 2 hours, and (c) for all other countries 2.5 hours. Check with your airline if you can use self-check-in counters in the terminal or check in electronically or by phone.
The passenger terminal of Ponta Delgada John Paul II Airport
offers free WiFi access throughout the terminal.
Ground level 0
is divided between arrivals (left) and Departures (right):
houses passport control, the baggage claim area, an ATM machine, Information desk, Lost & Found, Customs, & after customs a bank branch, post office, ATM cash mchine, rental car counter, Servisair & outside taxi stand. The Nova Cambios currency exchange service can be contacted at +351 296306770.
houses some gift shops, the police, ATM cash machine, oversized baggage, SATA Air Azores counter , check-in counters, security control with cafe, shops, ATM cash machine, baby care, a lounge and access to airline gates 1 - 10.
houses family restrooms and a restaurant.
CIP Services & lounges:
- CIP Services are available at levels A through C (tel. : tel. +351 296 205 400 /fax: 286 923):
‘A Service’ starts from the moment you enter the terminal until you are seated in the Airplane & includes the use of the lounge and transportation to/from the airplane.
‘B Service’ involves special assistance after landing or checking in, and the use of the lounge at departure.
‘C Service’ involves the use of the airline’s lounge. For more information contact Airport Operational Services, open 9am-5pm, at departures, post-security, or call +351 296 205 00; fax: +351 296 286 923.
- The ‘SATA Plus’ lounge for SATA Air Acores is at post-security, Departure Hall, tel. +351 707 227282.