Port Columbus (CMH) Airport

Guest Services and Help

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Airport Guest Services, Airport Information and Travelers Assistance
Information Center
A one-stop solution for all of your travel questions, the CMH Airport Information Center can provide you with any information you might need. Located at the center of the baggage claim level, here you will find detailed maps of everything from the airport itself to the entire state of Ohio. You'll also find all types of printed material at your fingertips, including guides to city attractions, festivals, shopping, and local hotels. However, the wealth of information really lies in the people. Whether you're at the airport and need someone paged or just have a few questions about Columbus, the people behind the desk are more than ready to lend a hand.
Hours: 9 a.m. - 12:30 a.m. (Monday - Saturday); 1 p.m. - 12:30 a.m. (Sunday)

Paging Assistance
Need help finding someone - Personal paging is primarily available by contacting your airline directly. However, if you are at the airport assistance is also offered at the Airport Information Center (on baggage claim level) during its hours of operation.
Hours: 9 a.m. - 12:30 a.m. (Monday - Saturday); 1 p.m. - 12:30 a.m. (Sunday)

Passenger Services:
ADA Information
Lost & Found
Skycaps
Group Welcome Center
Business Center/Currency Exchange
Airport Ambassador Program & Tours
USO* (details below)
Meditation Room (see "Chapel")
Art Displays and Children's Postcards
Free Wireless Internet Service
Shoe Shine
Checkpoint Mailers
Massage Bar
Massage Chairs
Smarte Carts
Arcade

*USO: Port Columbus the USO offers a lounge area for new military recruits. Local USO volunteers usuallygreet new recruits and their families at the airport. Located on the ticketing level near the Concourse C checkpoint, the lounge is open Mo-Fri, 11 a.m. to 5 p.m. and provides snacks, books, games and telephone services. Family members of arriving or departing military recruits and active U.S. service members have access to the gate areas. Non-traveling family members are required to secure a “gate pass” issued by the service member's airline in order to be cleared through the security checkpoint. A valid ID, such as a driver’s license must be presented to the airline representative in order to obtain a “gate pass.” Family members may request a “gate pass” at the airline ticket counter 60 minutes or more prior to the flight. The “gate pass” will then be presented to the TSA representative at the appropriate security checkpoint for screening and access to the gate. All family members will be screened by checkpoint security staff in the same manner as they would if they were traveling.
Located on the Baggage Claim level by the Interfaith Meditation Room
Located on the mezzanine level above the food court in Gateway Plaza, this office handles all items lost throughout the airport concourses and should be your first stop when in search of a lost belonging. You may contact the office by calling 614-239-5035.

Hours: 10 a.m. - 6 p.m. (Monday - Friday)
Closed weekends and holidays
Two U.S. Postal Centers are located near the intersections of Councourse C and the Main Terminal and Concourse B and the Main Terminal.
Smoking is permitted in Damon’s and Mulligan’s.