Guest Services at John Glenn Columbus CMH Airport
Information Center - staffed by Airport Ambassadors in blue vests (volunteers) - located in center of the baggage/ arrivals area:
The CMH Airport Information Center can provide you with any information you might need. Located at the center of the baggage claim level, here you will find detailed maps of everything from the airport itself to the entire state of Ohio. It also carries printed material, including guides to city attractions, festivals, shopping, and local hotels.
While personal paging is primarily available by contacting your airline directly - Airport assistance is also offered at the Airport Information Center on the ground level.
Jack Brewer USO Lounge:
Port Columbus Airport offers a lounge area for military personnel, staffed by volunteers and includes computers with internet access, DirectTV, refreshments and children's actiities. Located on the ticketing level near the Concourse C checkpoint, the lounge is open Mo-Fri, 11am-5pm and provides snacks, books, games and telephone services.
Lost & Found
1. If you lost an item onboard your airplane, contact your airline's lost & found department.
2. If you lost an item inside the Airport, call 614-239-5035.
A fenced pet relief area is outside of the baggage claim in a fenced area.
International Travelers at John Glenn Columbus CMH Airport
NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and check them in at your connecting airline counter before proceeding to your gate.