Portland Airport (PDX) Guest Services and Help
Guest Services at Portland PDX Airport
Airport Guest Services, Airport Information, Travelers Assistance and Cargo Services at PDX Airport:
Contact Customer Service with questions or comments. Call 503.460.4234 or toll free 1.877.PDX.INFO (1.877.739.4636).
Customer Service representatives are available between 6 a.m. and 11:30 p.m. daily, including holidays. Or call the Customer Service Paging Center at 503.460.4040 or 1.877.PDX.INF0.
Service Centers are located in the main terminal and on concourses A, C and D and offer the following amenities:
a) South Service Center - near concourse A/B/C security check point, the south service center offers automated teller machines (ATM), a mail drop, UPS and FedEX dropboxes, self-service insurance counter, change machine, full service barber/beauty shop/seated massage/manicure, and shoe shine stand.
b) North Service Center - near concourse D/E security check point, the North Service Center offers an ATM, mail drop, postage machine and change machine.
c) Concourse A Service Center - just before Gate A-2, the Concourse A service center offers ATM, change machine, vending machines (snacks, beverages) and workstations with phones, computer ports and cell phone charging stations.
d) Concourse C Service Centers - across from Gates 4 and 14, the Concourse C service centers provide ATMs, vending machines (snacks, beverages), change machine, workstations with phones and computer ports and cell phone charging stations.
e) Concourse D Service Center - near Gate D7, the Concourse D service center is equipped with an ATM, change machine, vending machines (snacks, beverages), telephone workstations equipped with computer ports and cell phone charging stations.
PDX Concourse Connector - easy Access Between North and South Concourses:
The Concourse Connector joins the airport's south concourses (A, B & C) with the north concourses (D & E). The passageway allows travelers who have cleared airport security to move freely between the north and south concourses without additional screening. Moving sidewalks provide fast and easy access between concourses.
The connector allows security-screened passengers: (a) simplified access to flight connections between airlines; (b) a choice between the north or south security checkpoints–regardless of where a flight departs; (c) access to all of the airport’s award-winning shops and restaurants located throughout the post-security areas of the airport.
Cargo Airline Carriers are listed below:
Airlines Phone Number
Air China Cargo 503.331.8188
AmeriFlight 503.280.0306
Bax Global 503.284.3298
DHL Worldwide Express 800.225.5345
Empire Airlines 208.292.3850
Evergreen Airlines 503.472.0011
Federal Express 503.249.6400
Menlo Worldwide 800.443.6379
United Parcel Service 800.742.5877
Western Air Express 360.674.2542
Contact Customer Service with questions or comments. Call 503.460.4234 or toll free 1.877.PDX.INFO (1.877.739.4636).
Customer Service representatives are available between 6 a.m. and 11:30 p.m. daily, including holidays. Or call the Customer Service Paging Center at 503.460.4040 or 1.877.PDX.INF0.
Service Centers are located in the main terminal and on concourses A, C and D and offer the following amenities:
a) South Service Center - near concourse A/B/C security check point, the south service center offers automated teller machines (ATM), a mail drop, UPS and FedEX dropboxes, self-service insurance counter, change machine, full service barber/beauty shop/seated massage/manicure, and shoe shine stand.
b) North Service Center - near concourse D/E security check point, the North Service Center offers an ATM, mail drop, postage machine and change machine.
c) Concourse A Service Center - just before Gate A-2, the Concourse A service center offers ATM, change machine, vending machines (snacks, beverages) and workstations with phones, computer ports and cell phone charging stations.
d) Concourse C Service Centers - across from Gates 4 and 14, the Concourse C service centers provide ATMs, vending machines (snacks, beverages), change machine, workstations with phones and computer ports and cell phone charging stations.
e) Concourse D Service Center - near Gate D7, the Concourse D service center is equipped with an ATM, change machine, vending machines (snacks, beverages), telephone workstations equipped with computer ports and cell phone charging stations.
PDX Concourse Connector - easy Access Between North and South Concourses:
The Concourse Connector joins the airport's south concourses (A, B & C) with the north concourses (D & E). The passageway allows travelers who have cleared airport security to move freely between the north and south concourses without additional screening. Moving sidewalks provide fast and easy access between concourses.
The connector allows security-screened passengers: (a) simplified access to flight connections between airlines; (b) a choice between the north or south security checkpoints–regardless of where a flight departs; (c) access to all of the airport’s award-winning shops and restaurants located throughout the post-security areas of the airport.
Cargo Airline Carriers are listed below:
Airlines Phone Number
Air China Cargo 503.331.8188
AmeriFlight 503.280.0306
Bax Global 503.284.3298
DHL Worldwide Express 800.225.5345
Empire Airlines 208.292.3850
Evergreen Airlines 503.472.0011
Federal Express 503.249.6400
Menlo Worldwide 800.443.6379
United Parcel Service 800.742.5877
Western Air Express 360.674.2542
Lost & Found at Portland PDX Airport
The Lost & Found office is on the baggage claim level across carousel 10; open Mon-Fri 8am-4pm, tel: 403-460-4272 or toll-free 1-800-547-8411, then press 4272.
1. If you lost an item onboard your airplane, contact your airline - leave your voice mail message with name, phone number and item description - if found you will receive a return call.
2. If you lost an item in the passenger terminal, parking lot, garage, shuttle bus or roadway in front of the terminal, send an e-mail by visiting: portofportland.com/LostandFound.aspxe-mail - and clicking on "PDX Lost & Found Office". Note that items recovered are retained for 30 days before being disposed.
1. If you lost an item onboard your airplane, contact your airline - leave your voice mail message with name, phone number and item description - if found you will receive a return call.
2. If you lost an item in the passenger terminal, parking lot, garage, shuttle bus or roadway in front of the terminal, send an e-mail by visiting: portofportland.com/LostandFound.aspxe-mail - and clicking on "PDX Lost & Found Office". Note that items recovered are retained for 30 days before being disposed.
Mail Center / U.S. Post Office at Portland PDX Airport
MAIL CENTER AT PDX AIRPORT:
a) South Service Center - near concourse A/B/C security check point, the south service center offers a mail drop, UPS and FedEX dropboxes, change machine.
b) North Service Center - near concourse D/E security check point, the North Service Center offers mail drop, postage machine and change machine.
c) Concourse A Service Center - just before Gate A-2, the Concourse A service center offers a change machine.
d) Concourse C Service Centers - across from Gates 4 and 14, the Concourse C service centers provide a change machine.
e) Concourse D Service Center - near Gate D7, the Concourse D service center is equipped with a change machine.
a) South Service Center - near concourse A/B/C security check point, the south service center offers a mail drop, UPS and FedEX dropboxes, change machine.
b) North Service Center - near concourse D/E security check point, the North Service Center offers mail drop, postage machine and change machine.
c) Concourse A Service Center - just before Gate A-2, the Concourse A service center offers a change machine.
d) Concourse C Service Centers - across from Gates 4 and 14, the Concourse C service centers provide a change machine.
e) Concourse D Service Center - near Gate D7, the Concourse D service center is equipped with a change machine.
