New Quito Mariscal Sucre (UIO) Airport
New Quito Mariscal Sucre UIO Airport Overview
Note that Equador's rainy season ends by June, giving way to the dry season between July & September - leading to strong winds in the afternoon during this time, for which Airport & flight crew are well prepared.
NQIA is located in the Tababela Parish, on the Caraburo Plateau, at an elevation of 2,400 meters, and is about 20 km east of the City of Quito - a 50-min taxi drive to city center via the new 'Collas Road' recently opened for quicker access to the Airport. Getting to the Airport is also suggested from Parroquia Tababela S/N via a Yaruqui.
The city of Quito - declared a World Cultural Heritage due to its rich history & culture and its well-preserved old part of the city going back to its colonial times - is also Latin America's fastest growing city and is the arrivals/transfer point for tourists on their way to the Galapagos Islands. Note that Quito is to have its own Metro line (with ongoing construction); while a new bridge will be built over the Chiche river.
With a runway of 3,600 meters (Latin America's longest!) and 2 taxiways able to handle 44 operations per hour, New Quito Airport is hadd 6 million passengers in 2014. NQIA is hub to AeroGal, LAN Ecuador, TAME, a focus ciy for LAN Peru, and is served by domestic and international airlines offering direct and connecting flights to all points of the globe. Note that Ecuador's TAME Airlines now handles both domestic & International flights , using its A330 wide-body aircraft, while Aeromexico offers scheduled flights to Mexico City, with convenient connections.
During the 2015 summer season United added addtional flights from Houston, while American added more flight seats from Miami. JetBlue is to start service from Ft. Lauderdale by first quarter 2016.
A new -on-airport 'Wyndham Quito Airport Gran Condor' hotel is under construction and will include restaurant, lobby bar, pool, gym & spa facilities, as well as four small meeting rooms convertible into a 300 sq.meter conference room - tentatively to be completed late 2015.
'Quito Airport Suites' hotel is just minutes from the main Airport entrance.
Passeners should arrive at the Airport two hours before domestic, and 3 hours before international departures flights.
Customer Service counters are at Arrivals Public Hall, level 1 & Departures Public Hall, level 2. They can also be contacted by e-mail using either: servicio.cliente, informacion, or supervisor.sac @quiport.com.
Galapagos visitors: While non-Equadorian passengers will need a valid passport, those visitors who intend to visit the Galapagos Island need also to apply to the Governing Council of Galapagos Special Authority - tel. +593 (2) 3324225 or visit: gobiernogalapagos.gob.ec
For medical care contact the Medical Center at (593 2) 395-4200, ext. 2708.
For lost Baggage - contact the Airport Safety Company (EPMSA) at +593 (2) 3954260, ext. 2101- located at the Administrative Area entrance at Level 1 of the Terminal.
New Mariscal Sucre Airport has one passenger terminal *- opened early 2013 with 38,000 sq.meters of space for up to 5 million passengers a year (and gradually increase with each following phase of expansion) - is divided into a national and an international area. It is equipped with five swing gates capable of directing arriving passengers to either Immigration or to baggage claim. In addition, there are numerous ground slots where passengers walk to the aircraft from the terminal. At present there are six airbridges /boarding gates and 50 airline counters available, as well as Internet access throughout the terminal..
The International Hall has two levels each for Departures & Arrivals. Service counters with muli-lingual attendants are located in the pulic Departures Hall (level 2) and in the Public Arrivals Hall (level 1)
The Sky Mall (Mall del Dielo) houses certain stores & services in groups: duty-free, general merchandise, domestic arts & crafts, jewellery, food & drink, and services. Attenza Duty Free stores are both in international arrivals & departures areas. Additional space will be filled by specialized brand buitiques in the walk-through space. The SkyMall represents quality products & services available in Quito City with comparable prices. Aside from stores and restaurants, it offers travel agency, massage, currency exchange by Global, ATM cash machines, telephone & internet by Carsa, baggage wrapping, travel insurance, shoeshine, baggage carts - as well as rental car counters for Avis, Budget, Locate, Hertz & Thrifty.
VIP lounges, accessible to all passengers at a fee, are in both domestic & international areas: (a) The Salon Quito is in the domestic area; (b) the International VIP lounge is in the international area.
The Customer Service counter is on on level 1 in the Arrivals Hall, and at level 2 in the Departures Hall - both at pre-security - staffed by muli-lingual attendants. You also can call 24/7 294-4900, ext. 2618 or visit firstname.lastname@example.org.
Personalized attention service is available, but needs at least 24-hr advance notice - call +(593-2) 294-4900 ext. 2618 (call 24/7 or Customer Service Mobile Phone: +(593-9) 831-4152.
* UPDATE: As of June 2015, the Terminal's Phase 2A expansion by 85,000 sq.feet has been completed and includes 870 more seats, 2 new boarding brides & 10 gates, expanded waiting lounges with large windows & high ceilings, power outlets for electronic devices, free WiFi access, 3 new eateries, new stores with local products, domestic VIP lounge, & a children's play area. Phase 2B expansion is now ongoing.
Important telephone numbers:
Customer Service +593 (2) 395-4200 ext. 2718-2010
Flight Information +593 (2) 395-4200 ext. 2001-2008
Quiport +593 (2) 395-4200 +593 (2) 395-4300
Ecuador Customs: +593 (2) 3954200 ext. 2369, or +593 (2) 3945830, ext. 305 - or visit www.aduana.gob.ec.
Future Airport developments: After completion of Phase 1A, phase 1B has started. In total, an area of 5,000 sq.meters will be added to the pre-boarding area of the terminal. After installation of 6 more boarding bridges, the terminal is to reach its 85 percent completion.
Av. Amazonas y de la Prensa
Parroquia de Tababela S/N via a Yaruqui, Pic 17 10 7032
- Website for New Quito Mariscal Sucre: http://www.quitoairport.aero/en/passenger-information-.html
- Contact: http://www.quitoairport.aero/en/contact-us.html
- Phone: +593 2 395 4200, ext. 2008-2010