Salt Lake City Airport (SLC) Guest Services and Help

Other services offered by SLC Airport: (Services listed below are in alphabetical order:

Airport Information counters are in both terminals.  You can also call the Airport toll free at 800-595-2442 or from outside the State of Utah at 801-5752400

-Children's Play Areas - Fully-equipped play areas are located on Concourses A, B and the top of E.
-Delta Air Lines Sky Club islocated in the connector between Concourses C and D.
-Infant Care - Facilities located in the restrooms.
-InMotion Pictures, renting portable DVD players and movies, is at the top of Concourse D - movie drop-off: Connector between Conc. B and C.
-Language Assistance - For language translation, please contact the Airport Control Center at 801-575-2401.
-Lodging and Courtesy Vans - direct telephone lines located at the far end of the baggage claim areas in both terminals.
-Paging someone: dial 0 on a white paging phone located in the telephone banks throughout the airport or by dialing 575-2600.
-Shoe Shines - In Terminal One at the top of the escalators as you enter Concourse B. In Terminal Two, at the top of Concourse C & behind Starbucks on Concourse E.
-Skycap Service - in front of both terminals and in the parking terrace. Some airlines charge for this service. Gratuities are accepted by skycaps.
-Utah Information Center: Located on the connector between Concourse C and D in Terminal I2. It is operated by the Salt Lake Convention and Visitors Bureau and has information on accommodations, restaurants, transportation, recreation, events, attractions, relocation and business opportunities in Utah. Open daily 9am-5pm Mon-Sat. They also operate an information desk in the baggage claim area of Terminal II.

All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance .  If they continue their journey  they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate.  For Terminal and /or Concourse connections, please refer to 'Terminal Map' page.

NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and  check them in at your connecting airline counter before proceeding to your gate.

The Lost & Found office at SLC Airport is located on the mezzanine level of Terminal One
Hours: Mon-Fri 8am-4:30pm.

Note that all found credit & ATM cards will be destroyed after 10 days; keys will be kept for 30 days; all other itmes will be held for 90 days. 

1. If you lost an item onboard your airplane, contact your airline. 
2. If you lost an item anywhere in the airport call Lost & Found at 801-575-2427 or e-mail airport.lostfound@slcgov.com.

Mailboxes at SLC Airport can be found in Terminal One, post-security, at the top of the escalator toward Concourse A; and in Terminal Two, post-security, just before the Concourse D connector.

Stamps are available in all of the airport gift shops. 

A full-service U.S. Post Office is just off the airport entrance road at 320 North 3700 West.

Pets are not allowed inside the terminal complex of SLC; except working dogs on a leash.

Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. 

Pet Relief areas with cleanup material are (a) across from the terminal buildings at either end of the rental car lobby, and (b) between Terminals 2 & the International Terminal. 

At SLC Airport smoking is permitted in designated areas only: Smoking lounges are located on the lower levels of both Concourses A and B, near gates C8 and D1, and in the Concourse E lobby.