Salt Lake City (SLC) Airport

Guest Services and Help

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SLC Airport Guest Services, Airport Information and Travelers Assistance

Utah Information Center
Located on the connector between Concourse C and D in Terminal II. It is operated by the Salt Lake Convention and Visitors Bureau and has information on accommodations, restaurants, transportation, recreation, events, attractions, relocation and business opportunities in Utah. The center is open 24 hours but staffed from 9:00 a.m. to 5:00 p.m. Monday through Saturday. They also operate an information desk in the baggage claim area of Terminal II.

Information Paging
To page someone in the airport, dial 0 on a white paging phone located in the telephone banks throughout the airport or by dialing 575-2600.

OTHER SERVICES OFFERED BY SLC AIRPORT:

-Children's Play Areas - Fully-equipped play areas are located on Concourses A, B and the top of E.
-Crown Room - A Delta Air Lines' Crown Room is located in the connector between Concourses C and D.
-Fax Machines & Photo Copies - see "Business Services"
-FedEx Drop Boxes - see "Mail Center"
-Foreign Money Exchange - at Zions Bank in Terminal Two.
-Infant Care - Facilities located in the restrooms.
-InMotion Pictures, renting portable DVD players and movies, is at the top of Concourse D - movie drop-off: Connector between Conc. B and C.
-Language Assistance - For language translation, please contact the Airport Control Center at 801-575-2401.
-Lodging and Courtesy Vans - direct telephone lines located at the far end of the baggage claim areas in both terminals.
-Shoe Shines - In Terminal One at the top of the escalators as you enter Concourse B. In Terminal Two, at the top of Conc. C & behind Starbucks on Conc. E
-Skycap Service - in front of both terminals and in the parking terrace. Some airlines charge for this service. Gratuities are accepted by skycaps.

Salt Lake City International Airport
776 North Terminal Drive
Salt Lake City, Utah 84116
Phone: 801-575-2400
Toll-Free: 800-595-2442
Lost & Found at SLC Airport:

Lost and Found on the mezzanine level in Terminal One handles all items lost in the airport. Contact the office at 801-575-2427 or airport.lostfound@slcgov.com.

Contact your airline for items lost on a plane.*

Credit/ATM cards are destroyed after 10 days; keys are kept for 30 days; all other items are kept for 90 days.

Office Hours: 8:00 am–5:00 pm (Monday–Friday) - Contact Airport Control at 801-575-2401 evenings and weekends.

*Airline Lost & Found contacts are as follows:
American -801-828-9967
Continental - 801-531-3540
Delta - 801-744-4593 or 800-325-8224
Frontier - 801-575-2032
jetBlue - 801-531-3523
Northwest - 801-575-2357
SkyWest - 801-258-4229
Southwest - 801-736-6030
US Airways - 801-575-2202
United - 801-575-2300 or 800-221-6903
Mail Facilities at SLC Airport:
A mailbox is at the top of the escalator toward Concourse A in Terminal One. In Terminal Two, a mailbox is located just before the Concourse D connector. Both of these locations are inside of security. The mail is collected daily from both boxes. Stamps are available in all of the airport gift shops. In addition, there is a full-service U.S. Post Office just off the airport entry road at 320 North 3700 West.

FedEx Drop Boxes at SLC Airport:
FedEx drop boxes are at the top of Concourse A in Terminal One and on the connector between Concourses C and D in Terminal Two.
Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:

Tips for Traveling with Pets:

· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly
Permitted in designated areas only. Smoking lounges are located on the lower levels of both Concourses A and B, near Gates C8 and D1, and in the Concourse E lobby.