- SFO Airport Contact
San Francisco Intl Airport
San Francisco, CA 94128
United States
Phone: (650) 821-8211
Website for San Francisco Airport: http://www.flysfo.com/
- SFO Airport Overview
San Francisco International Airport (SFO), located 13 miles south of San Francisco, California, near the junction of Highways 101 and 380, is one of the USA's busiest airports, handling an array of domestic and international airlines which offer nonstop flights to numerous destinations in the U.S. as well as Canada, Latin America, Europe, Asia and Australasia. . SFO serves the cosmopolitan city of San Francisco, Silicon Valley, and the wider Bay Area. San Francisco International has four terminals, including the much-praised international terminal, three of which handle domestic and Canada-bound flights. An internal transit system, AirTrain, links together the various parts of the airport. Metro rail services run between the airport, the city, and the Bay Area. SFO Airport offers a wide range of amenities and services, including a choice of diners, shops, plus spa treatments, wireless Internet access, banking services, a business center, and disabled facilities. There is also an aquarium, aviation library and museum, Reflection Room, children's area, airport museums, and an arts commission.
San Francisco World Airport Guide provides you with access to a complete selection of San Francisco airport hotels. Utilize the discounts offered directly from the hotel, with the assurance of secure booking. Extra services include airport car rental, airport car parking, and flights to and from San Francisco International Airport.
SFO is also the first airport in the country to feature a museum that is accredited by the American Association of Museums and its innovative exhibits have long received rave reviews from passengers. You might have an opportunity to check out the exhibits as flights out of San Francisco International Airport are often delayed when the infamous San Francisco fog rolls in.
SFO Airport News:
1. JetAirways started daily service between San Francisco and Mumbay, India, via Shanghai, reducing flight time.
2. Starting October 2008, Emirates Airlines will begin non-stop daily service from Dubai to San Francisco - a 16-hour journey.
3. United starts flights to Klamath Falls and two daily flights to Coos Bay/North Bend, Oregon
4. Allegiant flies non-stop SFO to Bellingham, Oregon.
For current traffic information, please call 511 from within the San Francisco Bay Area (510.817.1717 from outside the San Francisco Bay Area), or visit www.511.org.
- Baggage Carts / Skycap at San Francisco SFO Airport
Baggage Carts are available at the entrances and exits and in the Baggage Claim area. Skycap service is also available throughout the airport to persons needing special assistance.
- Baggage Claim at San Francisco SFO Airport
Baggage Claim areas are located in each terminal.
- Banking / ATM Services at San Francisco SFO Airport
Bank of America has a full-service branch located on the mezzanine level of Terminal 3, near boarding Area F.. Services provided include deposits, withdrawals, loans, credit card cash advances, cashier's checks, money orders, and traveler's checks. No foreign currency exchange services. Hours: Mo-Fri 8 am - 4 pm, Sat. 8 am to 12 pm. Courtesy phone dial *1115; tel. 650.742-8022.
Automatic Teller Machines (ATMs)
ATMS are provided by Bank of America, Union Bank and Wells Fargo in the Domestic Terminals, and Travelex in the Internat'l Terminal.
- Currency Exchange at San Francisco SFO Airport
Foreign Exchange Desks
Travelex America, Inc has several currency exchange offices and automated currency exchange machines located throughout the International Terminal. Travelex's main office, located in the Internat'l Terminal Main Hall, Departures Level, near the security checkpoint for Boarding Area G, also offers money orders, travelers checks and money transfers. Courtesy phone dial *1120; tel. 650.821-0900
- Business Services at San Francisco SFO Airport
For information on Airline Clubs/Lounges, see "Terminals"
San Francisco International Airport's array of world-class amenities for the business traveler has given the airport a reputation as one of the best in America for business travelers. In addition, there is a fully equipped business center.
PowerPort Business Center
provides conference rooms, fax, copier, Internet, computer and printing services. Located in the International Terminal Main Hall, near the Berman Reflection Room.
The PowerPort Battery Charging and Internet Access Station can be used by travelers to recharge electronic devices, surf the Web, check mail etc
Mobile Phone Rental
Action Cellular Rent A Phone International provides cellular and satellite phones for business travelers who need to stay in touch. They are located in the domestic terminals near the arrivals / baggage claim level of boarding areas C and F. Action Cellular can also be found in the International Terminal near the arrivals level.
Fax and Photocopying
The San Francisco International Airport's business center offers fax and copier services.
Post / Mail
Express mail services, including UPS and Federal Express, can be found at the departures / ticketing level of the International Terminal, near boarding area G.
- Concourses at San Francisco SFO Airport
The following are General Terminal Information and specific Terminal Services and Location:.
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A. GENERAL TERMINAL INFORMATION.
San Francisco International Airport has four terminals - the International Terminal, Terminal 1, Terminal 2, and Terminal 3. The three domestic terminals - 1, 2, and 3 - are laid out in a partial ring, with the domestic parking garage in its middle. The International Terminal completes the ring, with its dedicated parking placed in front of it, outside the ring. Presently, Terminal 2 is undergoing renovation.
The terminals are linked together by the AirTrain internal transit system, operating 24 hours per day. It is also possible for passengers to walk between terminals. Each terminal serves several airlines and a large number of destinations. Each terminal is well served by restaurants, bars, newsstands, shops, and ATMs (cash machines). Business services and banking services are available in the airport. Airline club lounges cater to the needs of frequent flyers.
1. International Terminal
San Francisco Airport's International Terminal serves many airlines, including Aeroflot, Air China, Air France, Air New Zealand, Alaska Airlines (Mexico), All Nippon Airways, Asiana, British Airways, Cathay Pacific, EVA Air, Japan Airlines, KLM Royal Dutch Airlines, Korean Air, LACSA, Lufthansa, Mexicana, Northwest (international), Philippine Airlines, Singapore Airlines, TACA, United Airlines (international), and Virgin Atlantic.
The International Terminal has two sets of gates: A1-A12 and G91-G102. The terminal has two AirTrain stations, located at opposite ends of the main hall, at one level above ticketing.
2. Terminal 1
San Francisco Airport's Terminal 1 serves Air Canada, Alaska Airlines (domestic / Canada), America West Airlines, ATA Airlines, Continental Airlines, Delta Air Lines, Frontier Airlines, Hawaiian Airlines, Midwest Airlines, Northwest (domestic), and US Airways.
Terminal 1 has three sets of gates: Rotunda A contains gates 1-17, boarding area B contains gates 20-36, and boarding area C contains gates 40-48. The terminal has one AirTrain station, which is located on level 5 of the domestic parking garage. A tunnel, elevators, and escalators connect it with the boarding areas.
3. Terminal 2 - undergoing renovations
4. Terminal 3
San Francisco Airport's Terminal 3 serves American Airlines, Ted, and United Airlines (domestic).
Terminal 3 has two sets of gates: boarding area E contains gates 60-67 and boarding area F contains gates 68-90. The Terminal 3 AirTrain station is on level 5 of the parking garage. A bridge ("skybridge") links the station with mezzanine-level 3 of the terminal proper.
B. TERMINAL SERVICES:
Terminal 1
Alaska Airlines Board Room - Near Gates 22 and 24
Aquarium - Departure Level
ATM - Boarding Area B, Boarding Area C
Christian Science Reading Room - Near Entrance to Gates 40 - 48
Continental President's Club - Between Vanguard and Air Canada Ticketing
Delta Airlines Crown Room - Mezzanine Level above Delta Ticketing
Lost And Found - Arrivals before Security
North Terminal Shines (Shoe Shine) - Near Gate 24
Postal Service - Boarding Area B, Boarding Area C
Travelers Aid - Departures/Ticketing
TTY - Scattered throughout Terminal 1
USO Lounge - Mezzanine Level
Terminal 2
SFO Medical Services - Lower Level
Terminal 3
American Airlines Admiral's Club - Across from Gate 62
ATMs - Across from Gate 60A, 62A, 68, 71, 75, 80, and 84
Currency Exchange - Mezzanine
Kids' Spot (Play Area) - Boarding Area F
North Terminal Shines (Shoe Shine) - Near Gate 74, Near Gate 80
Post Services - Two locations in Boarding Area F
Travelers Aid - Hallway Between Gates 71 and 72
TTY - Scattered throughout Terminal 3
United Airlines Red Carpet Club - Rotunda
International Terminal
Air France Lounge - 4th floor after Security
ATM - Scattered throughout the International Terminal
Aviation Library & Museum - Main Hall near Boarding Area A
British Airways Executive Club - 3rd floor between Gates 4 and 6
Currency Exchange - Departures/Ticketing near G91 to G102
EVA Airlines Evergreen Lounge - 3rd floor north
Japan Airlines Sakura Lounge - 4th floor south
KLM Lounge - 3rd floor south
Northwest Airlines World Club - 3rd floor south
Philippine Air Mabuhay Lounge - 4th floor south
Postal Services - Four locations in Main Hall
Singapore Airlines Lounge - 3rd floor after Security
TTY - Scattered throughout the Main Hall
United Airlines Arrivals Lounge - Between north and IT 2nd floor
United Airlines Departures Lounge - Boarding Area G near Gate 98
United Airlines Red Carpet Club - 3rd floor after Security
Virgin Air Club House - 5th floor south
- Emergency / Medical Services at San Francisco SFO Airport
Medical Facilities: The SFO Medical Clinic provides travel, primary, and occupational medical services and is located in Terminal 2, arrivals / baggage claim level. For more information, please call: +1 650 821 5600.
Automatic External Defibrillators (AEDs) are located throughout SFO's terminals. Locations are marked by signage containing the AED symbol. For emergency assistance, dial 911 from any Airport phone.
- Flight Information Monitors at San Francisco SFO Airport
Flight Information monitors are located throughout the terminals and concourses.
- Internet Access at San Francisco SFO Airport
Internet access is available for visitors at San Francisco International Airport. The PowerPort Battery Charging and Internet Access Station can be used by travelers to recharge electronic devices, surf the Web, check mail etc.
A battery charging and Internet access station is located in Terminal 3, Boarding Area F, near Gate 83 (post-security).
- Lost & Found at San Francisco SFO Airport
Located in the San Francisco Police Department, Terminal 1, Arrivals Level, across from Bagggage Carousel 17. Hours: 8 am to 8 pm, Mo-Fri. Courtesy phone dial *1127; tel. (650) 821 7014; e-mail: sfolostandfound@flysfo.com
- Mail Center / U.S. Post Office at San Francisco SFO Airport
Express mail services, including UPS and Federal Express, can be found at the departures / ticketing level of the International Terminal, near boarding area G.
Postage machines are located on the Departures Level of all terminals. Mailboxes are located curbside on the Departures Level at the end of all terminals.
- People With Special Needs / Persons With Disabilities at San Francisco SFO Airport
Disabled Facilities
Disabled parking is available in all San Francisco International Airport garages and at the long-term lot for vehicles displaying a valid disabled license plate or placard. In addition, the disabled parking spaces are adjacent to the elevator lobbies.
- Pets / Animals at San Francisco SFO Airport
Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
- Restrooms at San Francisco SFO Airport
Restrooms are conveniently located throughout the terminal .
- Security at San Francisco SFO Airport
For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
- Travelers Assistance at San Francisco SFO Airport
1. Airport Information Booths - on the Arrivals Level of all terminals. Language interpretation available. Computerized kiosks with ground transportation, airline and airport facility information are available 24 hrs a day.
2. Travelers Aid - Organization of volunteers devoted to assisting travelers in the United States and Canada. Booths are staffed from 8 am to 8 pmn daily. Located on the Departures Level of all terminals. Courtesy phone dial *1137.
3. Customs/Immigration - on the Arrivals Level of the Internat'l Terminal. Curtesy phone: Customs dial *1138; Naturalization Service dial *1123
4. Police/Emergencies - at Terminal 1, Arrivals Level across from baggage Carousel 17. Courtesy phone dial 1132; non-emergency tel. 650.876-2424; emergency dial 911.
- Telephones at San Francisco SFO Airport
Telephones Equipped with Dataports/FAX/PhoneCard: Machines located throughout the terminals. Courtesy phone dial *1130
Public telephone banks are located throughout the Airport and meet the American with Disabilities Act (ADA) height restrictions. Telephones with amplified volume controls are standard to most telephones, and all phones are hearing-aid compatible.
Telecommunications Devices for the Deaf (TDD Phones)
There is one public TDD phone located on the lower level of the main terminal by the baggage claim area. The Communications Center has incoming TDD on 610-231-5229.
- Guest Services at San Francisco SFO Airport
1. ALPHABETICAL LISTING OF SERVICES (Each terminal service is listed separately below):
AirTrain - see "Parking"
Automated Teller Machines - see "Banking"
Automatic External Defibrillators (AEDs) - see "Emergency"
Assistance : Airport Info Booths, Travelers Aid, Customs/Immigration, Police/Emergencies - see below
Banking Services - see "Banking ATM"
BART (Bay Area Rapid Transit) - see "Parking"
Battery Charging and Internet Access Station - see "Internet"
Business Center - see "Business Center"
Change Machines - changing US paper currency to coins: Arrivals Level of all terminals.
Checkpoint Mailers - see Mail Center
Companion/Family Restrooms - located pre-security on Departures Leel of Terminal 1 at pedestrian connector to Internat'l Terminal and Mezzanine of Terminal 3.
Currency Exchange - see "Currency Exchange
DVD and DVD Player Rentals - available for rent from InMotion, post-security in Boarding Area F, Terminal 3. From pre-security dial *1125 from a courtesy phone for access. Tel. 650.877.8320
Ground Transportation Information - see "Parking"
Hair Salon - SFO Hairport in the Internat'l Terminal Main Hall, Departure Level, near security checkpoint for Boarding Area G. Services include hair styling, facials, neck and shoulder massage, foot massage, hair and skin products, showers, shoeshines and California lottery tickets. Hours: 8:00 am to 5:00 pm, Mo - Sat. Courtesy Phone dial *1122, Telephone 650.876.1741
Hotel Courtesy Shuttles - see "Shuttles"
Lockers/Storage - available at Airport Travel Agency, Departures Level of the Internat'l Terminal Main Hall, near security checkpoint for Boarding Area G.
Lodging, Transportation and Attractions Board - free phone service to participating hotels, motels, rental car companies, limousine services and attractions. Boards are located on the Arrivals Level of all terminals.
Lost and Found - see "Lost and Found
Luggage Carts - see "Carts"
Medical Clinic - see "Emergency
Nurseries - on the Departures and Arrivals Levels in Terminal 1, and the Departures and Mezzanine Levels in Terminal 3. Courtesy phone dial 62359
Paging Services - dial *1130 from a courtesy phone to reach the Airport paging service. Select "2" aor paging.
Parking - see "Parking"
Parking Shuttles (Long-Term and Off-Airport) - see "Shuttle Service"
Postal Services - see Mail Center
Rental Car Center - SFO's Rental Car Center houses 8 on-Airport rental car companies in one location. Trnasportation from terminals to Rental Car Center is provided by the AirTrain Blue Line. Customers of off-airport rental car companies should take AirTrain to the Rental Car Center and transfer to their company's shuttle.
Shoeshine - post-security in Terminals 1 and 3, and pre-serucity at the SFO Hairport, Internat'l Terminal Main Hall
Showers - at the SFO Hairport, International Terminal Main Hall, Departures Level, near Boarding Area G. Courtesy phone dial *1122
Spa - XpresSpa provides spa services including massages, manicures, pedicures, facials and waxing. Located in International Terminal Boarding Area A. From pre-security dial: 11042 from a courtesy phone for access.
Telephones Equipped with Dataports?FAX/Phone Card - Machines throughout terminals. Courtesy phone dial *1130
Travel Agency - located in Internat'l Terminal Main Hall, Departures Level, near the security checkpoint for Boarding Area G. Services include travel reservations, travel insurance, luggage storage and repair, express delivery, Notary Public, money transfers, faxes and photocopies. Hours: 7 am to 11 pm, daily. Courtesy phone dial *1112; tel. 650.8777-0422
TTY - see "Persons with Disabilities"
Wheelchairs - available from airlines. Contact your airline to make arrangements.
Wireless Internet Access (WiFi) - see "Internet"
Wireless Internet Access (WiFi) - see "Internet"
2. TERMINAL SERVICES:
Terminal 1
Alaska Airlines Board Room - Near Gates 22 and 24
Aquarium - Departure Level
ATM - Boarding Area B, Boarding Area C
Christian Science Reading Room - Near Entrance to Gates 40 - 48
Continental President's Club - Between Vanguard and Air Canada Ticketing
Delta Airlines Crown Room - Mezzanine Level above Delta Ticketing
Lost And Found - Arrivals before Security
North Terminal Shines (Shoe Shine) - Near Gate 24
Postal Service - Boarding Area B, Boarding Area C
Travelers Aid - Departures/Ticketing
TTY - Scattered throughout Terminal 1
USO Lounge - Mezzanine Level
Terminal 2
SFO Medical Services - Lower Level
Terminal 3
American Airlines Admiral's Club - Across from Gate 62
ATMs - Across from Gate 60A, 62A, 68, 71, 75, 80, and 84
Currency Exchange - Mezzanine
Kids' Spot (Play Area) - Boarding Area F
North Terminal Shines (Shoe Shine) - Near Gate 74, Near Gate 80
Post Services - Two locations in Boarding Area F
Travelers Aid - Hallway Between Gates 71 and 72
TTY - Scattered throughout Terminal 3
United Airlines Red Carpet Club - Rotunda
International Terminal
Air France Lounge - 4th floor after Security
ATM - Scattered throughout the International Terminal
Aviation Library & Museum - Main Hall near Boarding Area A
British Airways Executive Club - 3rd floor between Gates 4 and 6
Currency Exchange - Departures/Ticketing near G91 to G102
EVA Airlines Evergreen Lounge - 3rd floor north
Japan Airlines Sakura Lounge - 4th floor south
KLM Lounge - 3rd floor south
Northwest Airlines World Club - 3rd floor south
Philippine Air Mabuhay Lounge - 4th floor south
Postal Services - Four locations in Main Hall
Singapore Airlines Lounge - 3rd floor after Security
TTY - Scattered throughout the Main Hall
United Airlines Arrivals Lounge - Between north and IT 2nd floor
United Airlines Departures Lounge - Boarding Area G near Gate 98
United Airlines Red Carpet Club - 3rd floor after Security
Virgin Air Club House - 5th floor south
2. AIRPORT INFORMATION AND TRAVELERS ASSISTANCE
Airport Information Booths are located on the Arrivals/Baggage Claim Level of each terminal. Language interpretation available. Computerized information kiosks are available at the booths 24 hours a day. These kiosks provide both ground transportation and general airport information. Recorded multi-language ground transportation information is also available by dialing 1121 from any Airport courtesy phone.
Travelers Aid Booths are located on the Departures/Ticketing Level of all terminals and are staffed daily from 9:00 a.m. to 9:00 p.m. Travelers Aid provides general assistance and carries a number of printed public transportation schedules. Courtesy phone dial *1137
Customs/Immigration is located on the Arrivals Level of theInternational Terminal. Courtesy phone Customs dial *1138, Immigration and Naturalization dial *1123
Police/Emergencies - located at Terminal 1, Arrivals Level across from baggage Carousel 17. Courtesy phone dial *1132; non-emergency tel. 650.876.2424; emergency dial 911.
Airport Information: (650) 821-8211
Airport Paging: (650) 821-8211
Travelers Aid Volunteer/Recruiting Information: (650) 821-2735
511 for Bay Area Transit Information
511 is the Bay Area's free transportation hotline. For help getting to and from SFO, dial 511 from within the San Francisco Bay Area or (510) 817-1717 from outside the San Francisco Bay Area. Or, visit www.511.org to use 511's ‘Take Transit Trip Planner’ to create a custom itinerary on public transportation.
Mailing Address:
San Francisco International Airport
P.O. Box 8097
San Francisco, CA 94128
Telephone: (650) 821-5000
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