Infraero Information - Counters are located in both terminals, assisting passengers with directions and addressing passengers' concerns.

Tourist Information - Desks are set up in both terminals, at the Arrivals floor.

Comunicacao Social addresses specific inquiries.

Please contact Lost and Found office at Interconnecting corridor – boarding floor.
Phone: (11) 2445-3786

Live animals may be transported in non-cargo aircraft in a compartment intended for cargo and baggage. The transport of domestic animals (dogs and cats) in the passenger cabin may be admitted provided that the animals are transported with safety, in appropriate packaging and without causing discomfort to the other passengers. It is also permitted to transport a trained dog to lead a person with a sight or hearing problem in the passenger cabin. The passenger must present the animal’s health certificate, supplied by the State Department of Agriculture, by the Post of the Animal Defense Department and a Veterinary doctor.