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  • Luggage help at South terminal for international arrival
    Jun 10, 2016
    My elderly parents will be arriving at Seatac from Singapore (Eva air). My dad is 74 and probably will needing help with the luggage. Does anyone know whether there is luggage service/help at that terminal? This is prior to Custom and passport control. Once they are up in the main terminal, i can provide the help. Thanks in advance for any info/advice.


    There should be carts available for use in the International baggage claim.


  • YYC-SEA-LAX-SJO connection
    May 4, 2016
    I am wondering if I will have to pickup my luggage in SEA before continuing my trip. I only have a 1 hour layover scheduled. What will I need to do in SEA? Thank you for your help.


    You will pre-clear US Immigration and Customs in Calgary. All you have to do in Seattle is go from your arrival gate to your departure gate as long as everything is on the same reservation.


  • Need Help with Advice for Dad
    Jun 10, 2016
    My 83 y old. Dad is connecting thru SeaTac in a couple of weeks. His 1st time flying in many years. Based on what I can see, he will be flying into B concourse and flying out on A. He has about an hour, so I know that should be plenty of time. I want to give him specific, detailed instructions. Any help, info or advice appreciated.


    All he has to do is follow the signs from his arrival gate to his departure gate.


    Can you please give an idea how far it is from concourse B to concourse A? would he be walking or taking a train? does SeaTec provide assistance to someone older who might get easily confused?


    It shouldn't take more than 5-10 minutes. They are directly connected to each other. It's very simply. Unless your father has alzheimer's or dementia I think you really underestimate his ability to follow signs and walk through an airport.


  • Help
    May 1, 2016
    I will have a trip from Hong Kong (ASIA) to Canada ,and I will transfer in SeaTac I have been notice that I need to pass immigration and recheck luggage when i go to canada calgary(FROM S GATES TO A GATES), but do I need to pass immigration and recheck luggage when I go back to Hong Kong?Plz help.(MY RETURN TRIP 'S FLIGHT WILL ARRIVE FROM A GATES OR G GATES AND DEPART ON S GATES) CAN U TELL ME WHATS THE DIFFERENCE?


    On the return to Hong Kong, you will pre-clear US Immigration and Customs in Calgary. In that direction, all you have to do in Seattle is go from your arrival gate to your departure gate.


    HELLO ZAP but according to Delta there are 2 flights to choose one of my flights arrive from A GATES AND OTHER ONE ARRIVE AT S GATES , does s gates only for international arrivals? (CALGARY TO SEATAC) and whats the differnce between flights from a gates and s gates


    All International flights into Seattle (except from precleared locations in Canada, like Calgary) arrive in the S gates. The S gates are connected inside security by an underground train to the A gates. It takes less than 5 minutes to get between them.


  • Transfer
    Apr 28, 2016
    I am travelling from Phoenix to Seattle then Seattle to London. My lay over time is only 1 hour from touchdown to take off. Will this be enough time? My bags are straight though. I think I get in at gate A and then have to get to south Satelite? Will this be ok?


    Yes, that should be enough time.


  • DELTA flight from ANC to SEA then SEA to Honolulu
    Apr 7, 2016
    Im traveling from ANC DELTA flight to Honolulu--But 1 stop at SEA airport that lands at 6:00AM(SEA) and my next DELTA flight leaves at 8:00AM. So probably one hour I guess, to find my next flight. This is my first time to SEA airport, please where should I go as soon as I land for my next DELTA flight? I don't need to go to a baggage claim, I only have a carry on bag. Which gate to the DELTA flight? n should I take a train? Is the train free? I'm worried, I don't know if I have that much time..


    According to your post you have 2 hours. All you have to do is walk from your arrival gate to your departure gate. Yes, some Delta gates require taking an underground train to get to. Yes, it is free. You have plenty of time.


  • Calgary to Sea to Southwest connection
    Apr 6, 2016
    We have an incoming flight from Calgary (air Canada Jazz) arriving at 8:29am...outbound with SW at 10:05. Will we have to get our luggage from the carousel...go through customs, and recheck baggage? Will we have enough time?


    You will pre-clear US Immigration and Customs in Calgary. However, you will have to go to the main terminal, claim your bags, take them to the Southwest counter, re-check them, and go through security. I really don't think that's enough time for that connection with checked baggage.


    Thank you for your thoughts on that issue. Yes, I got a little worried after I started reading some of the posts, just changed the flight for another hour later. Hopefully that will allow ample time.


  • Seattle-Mexico how much connection time?
    Apr 2, 2016
    Hi, I'm from Australia and will be flying Seattle to Mexico City. How long layover will I need at connecting airport so I don't miss the flight? Do you go through immigration to go to Mexico? And do you go through immigration return? Thanks for any advice!


    Assuming your flight into Seattle is from the US, then all you have to do in Seattle on your way to Mexico is go from your arrival gate to your departure gate. There is no US Immigration when leaving the US. You will go through Mexican immigration in Mexico. On the return, when you land in Seattle you will have to go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, and go through security. I recommend 2 hours minimum for such a connection.


  • Domestic travel Delta to Alaska Airlines
    Mar 13, 2016
    No checked bags, domestic flight, 2.5 hour layover, two separate reservations: enough time to transfer? What is procedure for security? How far away are gates likely to be? Hoping first trip for 16 year old daughter goes smoothly.


    If she prints out her Alaska boarding pass at home then all she has to do is walk from her arrival gate to her departure gate. All gates in Seattle are connected inside security. She should have plenty of time.


  • process for customs and connecting to domestic flight
    Mar 1, 2016
    going from cdg to sea then on to hnl on delta. 1 1/2 hr layover. what is the process of going through customs then on to board flight to hnl. do they give boarding pass for the hnl portion when checking in at cdg?


    Yes, you should get both boarding passes at CDG. In Seattle you will arrive, go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then go through security and to your departure gate. You should have just enough time.


  • YLW-sea_TPA
    Feb 28, 2016
    with carry on only coming from kelowna BC is 1hr45min make connection TPA


    Yes, that should be enough time with carry on only. You will go through US Immigration and Customs and security and then take the underground trains to your departure concourse.


  • cuoms where
    Feb 25, 2016
    I am flying from sfo to sea to vancouver WHere do I do customs? seatac or canada?


    On Your way to Vancouver you will go through Canadian Immigration and Customs when you get to Vancouver. There is no US Customs when exiting the US.


  • Connecting to Orange County
    Feb 19, 2016
    Will be arriving Seattle (Horizon/Alaska) concourse C2. Will be departing from D concourse (Alaska Air. Will 30-40 min be enough time?


    Yes, that should be enough time as long as your first flight is on-time. Obviously it leaves no time to spare if it is delayed.


  • Flying from Seattle to San Francisco
    Nov 22, 2015
    Hi! I am an Australian citizen and currently residing in Vancouver, BC. I am planning to drive to Seattle and take a plane from Seattle to get to San Francisco. I have an ESTA. Is this plan possible? Will I run into problems with customs and immigration at any of these airports?


    There should be no issue. You won't have to go through immigration or customs at the airports because your flight is domestic. You will go through US Immigration at the road border on your way to Seattle. You will just have to show your passport to go through security at the airport.


  • Premium line access
    Oct 30, 2015
    I am MVP and was denied access thru the premium line this is the only airport I have problems with on alaskaairlines web site it says I have priority access and I was denied this is an outrage it needs to be addressed


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