Shanghai Pudong Airport (PVG) Guest Services and Help
Guest Services at Shanghai Pudong PVG Airport
Information:
(a) Flight info in English is inside the terminal. Flight and general information Tel: (021) 3848 4500.
(b) Information counters are in front of the Domestic and International security checks.
Baby/Child Care:
Nursing rooms are located in both terminals. A pharmacy is in the shopping mall, third floor.
Hotels:
1. Jinjiang Inn Pudong Airport Hotel - Tel: (021) 6835 3568 - on-Airport location
2. Ramada Pudong Airport Shanghai Hotel - Tel: (021) 3849 4949 or 6885 2886 or visit ramadaairportpd.com - on-Airport location
3. Transit Hotel: beds are available by the hour in the Domestic Arrival Hall.
The Holiday Inn Shanghai Pudong - Tel: (021) 5830 6666, the InterContinental Pudong Shanghai - Tel: (021) 5835 6666; and the Purple Mountain Hotel - Tel: (021) 6886 8888; are located in Pudong.
Left Luggage:
Available in both Terminals.
Lost & Found at Shanghai Pudong PVG Airport
For items lost on the airplane, contact your Airline. For items lost at the airport, contact the Lost and Found office located between Gates 8 and 9 at International Arrivals - Tel: (021) 6834 6324.
Mail Center / U.S. Post Office at Shanghai Pudong PVG Airport
The Airport has a post office.
Pets / Animals at Shanghai Pudong PVG Airport
Pets are not allowed at the airport unless they are working dogs. Contact your airline as to their requirements. Contact the embassy of your destination as to needed shots and documentation.


