Moscow Sheremetyevo Airport (SVO) Guest Services and Help
Lost & Found at Moscow Sheremetyevo SVO Airport
If you lost an item at the gate area or onboard your airplane, contact your airline.
The Lost and Found Department contact numbers according to passenger trminals:
SH-1 (Terminal 1) +7 (495) 578-23-50
SH-2 (Terminal 2) +7 (495) 578-11-33
TC (Terminal 1-C)+7 (495) 578-35-37
NOTE: The Airport, in cooperation with mySafety (a security agency) provides now special safety stickers with serial numbers to identify the owner. Two separate services address either business travelers or families. If lost item has been found, it will be shipped to its owner, regardless of location. The services includes blocking the SIM card of a lost mobile phone, and saet bracelets to find a lost child.
The Lost and Found Department contact numbers according to passenger trminals:
SH-1 (Terminal 1) +7 (495) 578-23-50
SH-2 (Terminal 2) +7 (495) 578-11-33
TC (Terminal 1-C)+7 (495) 578-35-37
NOTE: The Airport, in cooperation with mySafety (a security agency) provides now special safety stickers with serial numbers to identify the owner. Two separate services address either business travelers or families. If lost item has been found, it will be shipped to its owner, regardless of location. The services includes blocking the SIM card of a lost mobile phone, and saet bracelets to find a lost child.