Unfortunately, I must express my frustration level of service to this company, or rather the work of Beaumont airport staff, decorate my flight May 25 to route BEAUMONT - HOUSTON> HOUSTON - FRANKFURT> FRANKFURT - MOSCOW.
Firstly: airport worker, for some reason, made me an additional fee ($ 100) for the second piece of luggage, though, as I know, on the transatlantic flight, two pieces of baggage included in ticket price.
Secondly (and this is perhaps even somewhat comically) that very second my luggage was lost on the interval BEAUMONT - HOUSTON, and flew to FRANKFURT.
P.S.the latest message services baggage handling: my Luggage was found in Houston. Reason: no tag (forgot to put). And again, no flights Beaumont -Houston was not just passengers seated in the school bus and more than two hours shaking to Houston on the highway (that's the whole flight!!!!)