Southwest Florida Airport (RSW) Guest Services and Help
Guest Services at Southwest Florida RSW Airport
Airport Guest Services, Airport Information and Travelers Assistance
Airport Information Booths are located on the Baggage Claim Level of the terminal.
To page a passenger, please call (239) 768-4700.
Airport Information Booths are located on the Baggage Claim Level of the terminal.
To page a passenger, please call (239) 768-4700.
International Travelers at Southwest Florida RSW Airport
International Arrivals and Immigration are located near gate A1.
Lost & Found at Southwest Florida RSW Airport
1. For items lost in the gate area or onboard your airplane, contact your airline.
2. For items lost at security checkpoint contact at (239) 210-6419
For items lost in the public areas of the terminal (excluding airline gates and the rental car counters) contact Lee County Port Authority at (239) 590-4810
3. For items lost at rental car facility or inside rental car, contact the rental car agent.
2. For items lost at security checkpoint contact at (239) 210-6419
For items lost in the public areas of the terminal (excluding airline gates and the rental car counters) contact Lee County Port Authority at (239) 590-4810
3. For items lost at rental car facility or inside rental car, contact the rental car agent.
Mail Center / U.S. Post Office at Southwest Florida RSW Airport
U.S. Postal Self-Service Center is located conveniently within the terminal.
Pets / Animals at Southwest Florida RSW Airport
Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
PETS: Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:
Tips for Traveling with Pets:
· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly
PETS: Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:
Tips for Traveling with Pets:
· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly
Smoking at Southwest Florida RSW Airport
Smoking is not permitted anywhere in the terminal or concourses.
