Surabaya Juanda SUB Airport Terminal Map Overview

Main Terminal / Concourses at Surabaya Juanda SUB Airport

Juanda Surabaya International Airport now has two passenger terminals - T1 & T2.  While T1 now serves only domestic flights, T2 serves some domestic and mainly international flights.  

NOTE:
passengers should be aware that there is no longer a flight departure announcement in the terminals, and to pay attention to their departure time  listed on the boarding pass and on the overhead screens.

Transfers from T1 to T2, and  from T2 to downtown bus terminal:
1. Passengers transferring from T1 to T2 can use the shuttle bus; (if walking - exit T1's arrivals hall, turn right; walk takes about 5-10 minutes).
2. Air Asia's passengers may take the DAR shuttle from T2 to the Bungurasih bus terminal downtown.
3. It is anticipated that Lion Air domestic passengers will be able to make an airside transfer between the terminals, but passengers will still need to pass immigration/customs.  

Domestic Terminal 1 is divided into three parts - in the center of which is the Plaza with an information counter and other services surrounding it. Each side has a baggage claim area and the check-in facilities for specific airlines.  After check-in and security check passengers arrive in the departure & boarding area, leadng to gates 6 - 1 at left and 7 - 11 at right.  
Current airlines serving T1:  Air Asia, Cathay Pacific, China Airlines, Citilink, KalStar, Lianair, Merpati, SKY, Sriwijaya Air, Trigana Air & Wings Air.

International Terminal 2
serves mainly international flights, but currently also accommodates domestic flights of Garuda ndonesia and air Asia. T2 is a new terminal, located at the east side of T1 & designed to acommodate up to 6M passengers a year- housing  Gates 2 to 6 and 7 to 9 - accessible from the departures level. 
    The ground level
of T2 houses a check-in area, a boarding lounge, an Arrivals Hall & a Meeting Hall.
    The upper level of T2 houses separate Domestic and International departure areas, with one single access to all boarding gates 2 -9.
New T2 offers 40 check-in counters, a great baggage handling system, 9 airline gates, 12 airbridges and an ample retail area with international brand names.  Among other amenities are free charging stations, nursing rooms for mothers, a land transport system with ticket automats, bus stop to the City, baby carriages, and the 'Juanda Customer Service System (see:  www.suara-juanda.com/juanda/index.do?lang=eng)

Transfer passengers may want to take advantage of the on-Airport Ibis Budget Hotel located near both terminals.

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