Terminal Gate Connection
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The passenger terminal complex at Narita International Airport encompasses three terminals - T1, T2 & T3. T1 & T2 house underground train stations; absent a walkway between them, connecting shuttle buses are available at both pre- and post-security areas (see details at' Transfer Passengers' below):
- T1's check-in counters are at both North and South Wings,
- T2 consists of a 5-level Main building, connected to a two-level satellite building.
- T3 - the new 2-level low-cost carrier terminal - is next to T2.
- Early morning Departures: While the Central Entrance to T2 is open daily 24 hours, level 1 opens at 3:30am; & level 3 opens 5am; after 6am all entrances are open. The corridor between level 2 of T2 and Garage P2 is open 24 hrs/day.
- Transfer passengers arriving late evening and needing to catch an early-morning connecting flight may use the designated terminal areas (a 24-hr convenience stores is in Terminal 2.)
- A new check-in concept opened June 2016 by the 'Star Alliance' with 17 airline members - whereby its new check-in concept - located at Terminal 1's south wing - offers a choice of check-in options and increases check-in capacity by 20 percent. Its common-use check-in kiosks are now allocated by airline - while the 17new self-service kiosks print out boarding passes and baggage tags. Full service check-in service at desks are still available for First, Business and Star Alliance Gold customers as well as for Economy Class passengers requiring additional help.
Transfer Passengers / International Arrivals:
- An inexpensive capsule hotel by 'Nine Hours' is available on level 3 of Terminals 1 & 2 (at post-security); shower rooms are available on level 2 of T1 and in the basement B1 level of T2. These compact blocks with small spaces but great conveniences may be used for either taking a nap or sleeping overnight, with some available showers at extra cost. Reservations can be made online at 'Nine Hours' by e-mail or check-in in person. 'Nine Hours' plans to add a total of 129 rooms (divided by units for men & for women), and for 16 showers.
- Arriving passengers in Terminal 2, who connect between domestic & international flights need to exit the gate area, proceed to the international check-in area, and check in for their connecting flight. Connecting flight counters and security checkpoints are in T1 at levels 3 & 4, in T2's Main building, at level 2, and at its Satellite Bldg. on level 2.
- While connecting shuttle buses serve both pre- and post-security areas - those at post-security are for connecting passengers only.
- For pre-security transfers, travel time is 10 min.; buses come around on average every 10 mins; and between 6:30-7:30am & 8-10pm every 20 mins. Bus stops for the pre-security shuttle buses: Terminal 1, level 1 (Arrivals) - stop 6; Terminal 2, level 1 (Arrivals) - stops 8 & 18; Higashi Narita Station (Kisei line, Shbayama line) - bus stop.
- For post-security transfers, the shuttle bus departs at Terminal 1 at gates 28 and 59 (gate 59 is for boarding only) and proceeds to Terminal 2 at gate 60 (travel takes about 15 minutes).
- For Transfer between T1 & T2's Satellite: Passengers tranferring from T1 to T2's Satellite (gates 81-99) will arrive at the Satellite at its center between gates 81 & 91.
- International transit passengers may take advantage of Narita Airport's 'Hospitality Program' - under which they are handed discount coupons for dayrooms & showers and for the 'Rassurant Travelers Lounge' located at T1's Reservation desk & on levels 1, 4 & 5; and at T2's Reservation desk & on levels 1, 2 & 4. For reservation (4 days ahead) call 2375 or +81(0)476-32-2364.
- Prepaid SIM card vending machines for inbound tourists are available at T1 & T2, costing for one week 3,450 yen, or two weeks 4,950 yen (after 100 MB per day, the network speed will slow down. Both Smartphone & SIM card will cost 13,000 yen. Passengers may scan your passport at the vending machine to activate service. (Kansai Airport offers English & Chinese guiding for these machines.)
International Arrivals at Terminal 2 (if arriving at Satellite, use the connecting corridor to the Main Building) need to go to level 2 of the Main building for quarantine & immigration procedure, then proceed to level 1 for baggage claim, & Customs Inspection, Plant & Animal Quarantine (if applicable) & Arrivals Lobby.
Transferring to Tokyo Haneda Airport: from the Airport stations at either Terminald 2 or 1, use the Narita Express to Hama matsucho and transfer to the Tokyo Monorail into Haneda. You can also take the Terminal 1 Airport Limousine Bus, stopping at TCAT Tokyo City Air Terminal and continuing on to either Haneda Airport or Yokohama.
United Airlines passengers: Check-in moved at T1 to a different section.
- MileagePlus Premier members and passengers traveling in United BusinessFirst and United Business class should check in (a) at Zone D for morning flights and (b) at Zone E for afternoon and evening flights.
- United Economy check-in is now at Zone D.
- Check in for United'd Global Services & United Global First members remains at ANA Suite Check-in at Zone Z.- 12:30 p.m. to 5:55 p.m. local time. If Zone Z Suite Check-in is closed, use Zone D for morning and Zone E for evening flights.
- Also United added kiosks allowing passengers to tag their own bags.
Terminal 1 of Narita International with six levels has its landside divided into a North Wing with Satellites 1 & 2, a Central Building, and a South Wing with Satellites 3, 4 & 5. Arriving passengers must clear immigration on the second level and thereafter proceed to the first level to claim their baggage and clear customs. Departing passengers check in on the fourth level and continue on to the third level for security and immigration check.
T1's Shopping Mall renovation & extension have now been completed. Floors, ceiling, lighting, signs & shops were were redesigned. Of the 73 shops, 27 of them are new ones. Both Central Building area and gate areas house restaurants & shops.
New common-use self-service check-in kiosks for airline members of the SkyTeam are located at Terminal 1 North, in the lobby area and throughout piers A - F.
Level B1 of T1 houses the Railway station for JR & Keisei lines on opposite sides, leading stright to an information counter, with access to domestic departures on level 1 and domestic arrivals on level 3; North & South Wing International arrivals on level 1, and to Central Buildin 's South & North Wings' International Departures on level 4.
Level 1 houses the International Arrivals Level, with North & South Wings' baggage claim, & Customs inspection, and accesss to the International Arrivals lobby with central exit C1 and its shuttle bus stop outside, at and south exit doors S1, S2 & S3-with access to the domestic area; and north exit doors N1, N2 & N3.
Level 2 connects to/from parking Lots P1& P5 . It houses a Support Center, automatic gate registration counter, and escalators to International Departures on level 4.
Level 3 is the Boarding level with International Departure Lobby and boarding gates - divided into Satellites 1 - 5. It offers duty-free shopping area, and (after Passport Control & Security check for connecting passengers) - access to boarding gates at North & South Wings, to level 2, and to gates 26 & 27 in the center, gates 21-25 at northeast (Satellite 2), gates 11A/B-18 southeast (Satellite 1), and to gates 31-45 at west (Satellite 3) - with access to level 2, and gates 46 & 47 (Satellite 4) and to level 1's South Wing gates 51-58A/ B.
Level 4 houses the International Departure Lobby with check-in counters, - divided into a South Wing with check-in counters A - K, and North Wing with check-in counters A - G; with access to gates 11-58. Level 4 offers duty-free shopping area, coin-operated baggage lockers & internet terminals; mailbox, nursery, multi-functional restrooms, information counters, smoking area, meeting points, massage chairs and baggage scales.The Airpot Mall in the center houses 6 authentic Japanese restaurants.
The North Wing is mainly for airline members of the SkyTeam (except British Airways), and Virgin Atlantic and Aircalin. Airlines at North Wing by Code: SU, R3, MF, VN, SB, 3U, KE, AF, KL, LJ, AM, HA, GA, DL, AZ, CZ, HZ.
The North Wing houses Satellites 1 & 2: Satellite 1 with gates 11-18; Satellite 2 with gates 21-27.
The South Wing with seven-levels and a duty-free mall serves Star Alliance carriers (except Air New Zealand and Egypt Air) and non-Star Alliance carriers Uzbekistan, Vladivostok, Etihad & Qatar - as well as Peach Airlines (MM). The first level is used for ANA's domestic flights. Airlines at South Wing by Code: LH, 9W, AB, VA, BX, HY, UA, TK, TG, NH, LX, SA, MS, SQ, ET, EY, BR, AC, ZH, SC, SK, NZ, MM, HG, OM, FW, OZ, LO, CA, NQ.
The South Wing houses Satellites 3, 4 & 5 with their rspective gates: & gates: Satellite 3: gates 31-45; Satellite 4: gates 47-47 (45 & 47 are on level 1); Satellite 5: gates 51-58B.
Level 5 houses restaurants, shops and observation deck.
- Passengers tranferring from T1 to T2's Satellite (with gates 81-99) will arrive at the Satellite at its center between gates 81 & 91 at bus gate 80.
- Transit passengers between international flights may make use of the Hospitality Program by using the free 'Traveler's Rassurants Lounge (at either T1, Central Bldg., 5F - or at T2 (Main Bldg., 4F), and getting a half-price discount on using shower facilities - by simply presenting your connecting flight's ticket or boarding pass at the reception counter. Showers are at T1, Central Bldg., 2F; and at T2, at carpark 2, B1F's in the Capsule hotel 'nine hours'.
Terminal 2 of Narita International has a main building and a satellite, both of which are connected by the Terminal 2 Shuttle - a cable-driven tram. Japan Airlines is the dominant carrier at T2. Other airlines at T2 include some OneWorld carriers, and Air New Zealand, EgyptAir, China Southern & Emirates. T2 Airlines by Code: PX, HB, AI, NX, LA, AA, JL, MH, LV, IB, HX, XW, PK, UO, PR, QF, QR, BI, S7, HU, TZ, PG, FY, AY, EK, ZE, BA, UL,TN, JJ, XJ, MU, IT, GE, CI, TW, 5J, CX.
Passengers on domestic flights use gates 61- 67, which are connected to both the main departures concourse and to a separate domestic check-in facility in the main building. Gates 71-77 of the Main Terminal serve international flights.
In the center of the gate area, shuttle platform 2F leads to departure bus gates 70A-M and to Terminal 1shuttle bus gate 60.
Level B1 of T2 houses the the train station for: Narita Sky Access Line, Keisei Main Line & the JR line.
Level 2 of T2 offers access to Parking Lots P2, and two elevator/escalator areas in the center leading to International departures. To the right is access to the domestic area . Level 2 offers shops & services, a coin-operated internet kiosk, and access.
Level 3 is the check-in level with south, central & north exits; it houses near the central exit, in the center the 'Support Center, and the information counter, with nearby mailbox, baggage scale, coin-operated lockers, and north and south group counters. Three rows of check-in counters follow thereafter - with check-in counters H - M in the center; check-in counters O - S at right; and automated gate registration check-in counters E - A at left. After check-in passengers proceed to level 4's International Departure Gate North (left), or to International Departure Gate South (right).
After security check and passport control, passengers arrive in the secured area with shops & services and access to domestic gates 61- 68 (right), and 71 - 75 (left). International departures need to get to the Satellite:
The Satellite of T2 houses on level 2 the arrival, and on level 3 the departure concourses with gates 81-88 and 91-99 on oppsite sides of the center. From there you can connect to Terminal 1 at Bus gate 80 (between gates 81 & 91).
NOTE: The free North waiting area in T2 is available to passengers 24/7.
Service and amenities at T1 & T2 of Narita Airport are outstanding and include laundry & dry cleaning facilities, showers and day rooms, child entertainment, business services, banking facilities, and a host of restaurants and shops, to name just a few. Free WiFi access is now available throughout both terminals. WiFi desks for free wireless LAN access are available at Terminal 1. Recenly, new shops were added (and others refurbished), including duty-free shop and Brand Mall, and more shops are being added.
Airline Lounges: (Satellite = Sat.; 3rd level = L3; entrance on level 3 = enter L3)
At Terminal 1:
- All Nippon ANA - at (a) ANA Lounge, South Wing, L1 (int'l arrivals /dom. departures); (b) ANA Suite Lounge, Sat.4, L4, enter L3; (c) two ANA Lounges, at Sat.4, L2, enter L3; and at Sat.5, L4, enter L3; (d) ANA Suite Lounge, Sat.5, L4, enter L3.
- Delta Airlines - (a) two Delta Sky Club lounges at Sat.1, L4, enter L3; and at Sat.2, L4, enter L3.
- Korean Air - at Central Bldg. L3.
- United Airlines - see 'United Airline Passengers' (above Terminal Details).
- Virgin Atlantic - at The Clubhouse, Central Bldg, L3.
At Terminal 2 :
- American Airlines - Admirals Club, Main Bldg, L2, enter L3.
- Cathay Pacific Airways - Main Bldg; L4, enter L3.
- China Airlines - Dynasty ounge Main Bldg, L2, enter L3.
- Emirates Lounge - Main Bldg, L4, enter L3
- Japan Airlines JAL (contact JAL ticket reservations, seating, fare information).
- three Sakura lounges: at Domestic L3 - enter L2; at Main Bldg. L2 - enter L3; and at Sat. L2 - enter L3;
- two First Class Lounges at Main Bldg, L4, enter L3 and at Sat., L3.
- Qantas Airways - Sat. L2, enter L3. Qantas Airlines Business Lounge at Satellite Bldg. L2, enter L3.
Budget Terminal 3 (adjacent to T2) with three levels is served by low-cost carriers /LCCs of: Jetstar Airways JQ, Jetstar Japan GK, Jeju Air 7C, Spring Japan IJ & Vanilla Air JW. The new Terminal can handle up to 7.5M passengers a year; its colorful lanes with directions edged into them will improve wayfinding. T3 offers new retail facilities - including 'Japan's largest foodcourt' offering a range of eastern & western cuisine. It also includes 7 shops & has a capacity of seating over 400 people. Together with the 24-hr Lawson convenience store, and the large Fa-So-La Duty-free shop - a total of 26 shops & food & drink outlets will be at T3.
- Level 1 houses the International & Domestic baggage claim
- Level 2 houses the International & Domestic Departure Lobby's check-in counters, a food court, and the Itnernational & Domestic Arrivals Lobby. After security check passengers may enter , on the same level, the Domestic Departure Area, or proceed to level 3.
- Level 3 houses the International Departure Area, with Duty-free and other shops. This level also offers a bridge beween the Main building and Satellite building n level 4.