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Toronto Pearson (YYZ) Airport

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  • customs and timing
    Jan 16, 2017
    Is one hour and 45 minutes enough time to get through customs and leave a delta terminal for a westjet terminal? We only have carryon luggage? It appears that WestJet would issue the reservations for both legs.


    Delta and Westjet use the same terminal in Toronto. Yes, that should be enough time.


  • CBSA Wait Time
    Dec 25, 2016
    Hi all, I'll be flying through YYZ on an ITI trip and I've been informed that I have to go through CBSA. What are the average waiting times at the CBSA checkpoint?


  • 1 hour layover in Toronto
    Dec 14, 2016
    Im flying with WestJet from Halifax to Gatwick with a connection in Toronto. I land in Toronto 8:18PM and my flight to Gatwick is at 9:15PM. I both land and fly out from terminal 3. Do you think that is enough time? Im getting worried due to the short amount of time, and the unstable weather conditions here in Canada..


    That should be enough time.


  • Customs
    Dec 18, 2016
    I will be flying from Paris to Moncton via Toronto. Will I haveto pick up my luggage in Toronto if they are checked through Moncton? Will I clear customs in Toronto or at my final destination? Thanks in advance!


    You will go through Canadian immigration and Customs in Toronto. You will have to ask your airline or a Border Canada representative in Toronto whether or not you have to claim your bags there.


    Yes you have to pick up your luggage in Toronto


  • Winnipeg to Orlando via Toronto on westjet
    Nov 7, 2016
    where will I go through customs and will I have to pick up my luggage in Toronto?


    You will go through US Immigration and customs Preclearance in Toronto. You may or may not have to claim your bags then, ask the agents.


  • Sony Mini-tripod
    Nov 1, 2016
    Lost and found file number L145476 Oct. 15, 2016 after checking in our baggages and while we're waiting for the time to board our plane, I realized I have left my Sony mini-tripod on the push cart by the check-in counter in terminal 1. I immediately called the Lost and found section of the airport and reported the loss. I received file number L145476 as reference. Oct. 29, 2016 on return trip to Toronto, after going through immigration, customs and baggage claim carousel I stopped by the "Lost and Found" office. A lady named Nicole attended to me. I gave her my file number. Instinctively and logically she told me that if I did not receive email notification, it would mean my tripod was not found. Nevertheless she looked at her computer screen and confirmed my name. I do have a record in the system. She said she will check other files that closely match mine, and that my file number might have some digits transposed. She went back inside the storage area and voila! she found my tripod! I identified the tripod. She asked for a piece of ID. I handed her my Drivers Licence. She released the tripod to me and returned my licence back to me. Kudos to Nicole who was very resourceful, helpful and has the patience to listen to passengers like me.


  • Baggage from France
    Sep 30, 2016
    Flight from Paris to Toronto. Do I have to collect my bags in Toronto or will they go to my final destination which is a domestic connecting flight . I am flying Air Canada!


    Recent reports are that you will not have to claim your bags in Toronto and that all customs inspections are now done behind the scenes.


  • Leaving Security
    Sep 26, 2016
    US family with a long layover in YYZ traveling to Italy. In order to go outside to smoke, do we need to go through immigration and customs?


    You will go through Canadian Immigration when you land in Toronto anyway.


  • Baggage from DTW
    Sep 19, 2016
    This is my first time flying in from a US Destination Flying with Air Canada. From Detroit DTW TO Moncton YQM with a transfer in Toronto YYZ. Will i have to pick up my checked baggage or will it be transfered to my other flight. As i will have to go thru customs


    Recent reports are that in Toronto T1 when connecting from the US, that they no longer make you claim your bags, but check with airline personnel in Toronto.


    Do you mean airline personnel for air canada


    Yes, or immigration personnel.


  • Automated Passport Control - Middle Name
    Sep 15, 2016
    Hello, I booked flights with WestJet the other day for my girlfriend and myself. I entered my middle name in my ticket information, but she has two middle names and the WestJet booking system kept rejecting her middle name as too long, so I ultimately booked the ticket with no middle name at all - just first and last name. I know there is always a big deal made about exact names matching, but the system simply wouldn't let me put it so I have to imagine it won't be a problem. Does anyone have any experience with this and know if she'll have a problem using the automated passport control kiosks as her passport will contain her two middle names and the boarding pass only reflects first and last name? I don't want us to have to wait in a long line to speak to an agent, or worse, be denied boarding due to a reservation system limitation! Any advice anyone has on this matter would be greatly appreciated. Thanks in advance!


  • T3 US Gates Saturday Mornings
    Sep 13, 2016
    Hello, I will be traveling on Sat Oct 29 out of T3 to the US on a 9:30am flight. On a Saturday morning, do you think arriving around 7:30 would be sufficient to clear customs and get through security to the gate in T3? Thank you!


    Yes, that should be enough time.


  • Travelling from New Delhi India to YYZ through JFK
    Aug 24, 2016
    My childrens are travelling to Canada YYZ from New Delhi India by british airways via London and New york (JFK). Can the luggage be booked directly for YYZ and do they need any US immigration while passing through US. Their arrival at JFK is at terminal 7 and departure is from Terminal 8. I am really worried that do they have to clear US immigration and again have to re check in . Please help


    Yes, in JFK they will have to go through US Immigration, claim their bags, go through US Customs, re-check their bags at the re-check desk, take the AirTrain to Terminal 8 and go through security. If they are Indian citizens then they need US Transit Visas.


  • Need help yyc - yyz - lga
    Aug 11, 2016
    It is my frist time travelling alone and I am freaking out. Can anyone tell me if I have to get my luggage from yyz and re-check or will it automatically go straight to lga? I was talking to an AC rep earlier and he mentioned going to pre-customs however I did not understand him fully. TIA


    You will have to claim your baggage in Toronto at US Immigration and customs preclearance to take it through customs, then immediately re-check it.


    Will I have enough time to do it? I only have an hour til my next plane arrives.


    That should be just enough time if everything goes smoothly.


  • vancouver to toronto to dubai - one hour in toronto enough?
    Aug 9, 2016
    I'm flying from Vancouver to Toronto to Dubai on a Tuesday in November. The schedule has a 1hr2min layover in Toronto. All Air Canada. Do I go through customs in Toronto or Dubai? Will I have to collect bags in Toronto? Is one hour enough? Thanks a bundle.


    There is no Canadian customs when leaving Canada. You will go through UAE Immigration and Customs in Dubai. All you have to do in Toronto is go from your arrival gate to your departure gate.


    thank you so much! that's what i was thinking. so glad you confirmed it.


  • Do I need a transit visa when my flight is from another terminal?
    Aug 9, 2016
    Hello, I'm flying from Cleveland to Amsterdam through Toronto. I'm flying in T1 with Air Canada and flying from T3 with Jet Airways. Do I need a transit visa? Or do I need to take my baggage from T1 with me to T3?


    What is your citizenship and do you have Permanent Residency in the US?


    I'm Georgian and I have the USA B1/B2 visa vaild until 2025.


    You will need a Canadian transit visa.


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