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YYZ Traveler Help | iFlyer Forum

Toronto Pearson (YYZ) Airport

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Got a tip about YYZ airport? You've come to the right place for help on getting to, through, and between Toronto Pearson airport. Share your experiences with others, or post a question and get notified when there is a response.

Discussion Topics
Last Post
Posts

  • re-check baggage?
    Apr 5, 2014
    1
    i'm flying from MEX to LHR, with a stop of 1hr 40 in YYZ, with Air Canada. do i have to recheck my bags and go through security before going to my departure gate? Thank you!

     

    YYZ Allows sterile international connections - you won't have to do anything with your bag and should have plenty of time. https://www.aircanada.com/en/travelinfo/airport/images/yyz.pdf

     

  • Customs
    Jan 20, 2014
    1
    When flying from the US through YYZ to Rome, do we need to collect bags to go through customs or do our bags go straight through? Your airport web site says one thing and the airlines say another?

     

    This is not the airport's website. What website are you referring to. What airlines are you flying. I would go with the information currently posted on the official YYZ website - http://www.torontopearson.com/Connecting_from_usa.aspx##

     

  • Terminal
    May 21, 2013
    1
    What Terminal does Emirates Airlines use 1 or 3?

     

    Emirates uses Terminal 1 at YYZ

     

  • Meeting Point for Passengers
    May 21, 2013
    1
    For International Passengers entering YYZ is there a meeting point prior to immigrations my friend is arriving 40 minutes before me?

     

    YYZ has two terminals -T1 with Concourses/Piers D, E & F, and T3 with Concourses A, B & C - connected by the automated LINK train. Best place to meet is in the Arrivals Hall, in front of the information counter (pre-security).

     

  • Lost Bible
    Mar 6, 2013
    0
    I flew Westket from Saskatoon to Toronto on Sunday (Feb 24) and at some point my Bible fell out of my bag. It is a Black/Tan NLT Bible with a lot of notes and the name David Ong on the inside. It has huge sentimental value so if anyone has any ideas on how to potentially track it down that would be great!

     

  • Meeting point (area) at terminal 1
    Feb 9, 2013
    1
    Is there a fixed meeting point or area at terminal one that a passenger can use to meet with family, friends without getting lost allover the terminal.

     

    At YYZ, Terminal 1, it would be best to meet up at Level G - the ground transportation level, which has two information desks and Doors R & S leading to the bus stops.

     

  • Visiting Family
    Dec 30, 2012
    1
    We are heading to Florida via Toronto from Calgary. Can we go out of security to visit family while waiting in Toronto and then return to go through US customs?

     

    Assuming you have enough time, yes, you should be able to.

     

  • Lost Baggage
    Jul 20, 2012
    1
    My Grandma forgot she had baggage (She's become quite forgetful these days) so after leaving the terminal we couldnt go back in to retrieve it for her. We filled out a lost & found form. If any one has any idea how to get it back please email me at lil_janda@live.ca They are 2 black bags, not huge but not small.

     

    Baggage - if properly tagged - is actually the responsibility of airlines. Try to call her airline's Lost & Found Department.

     

  • through security
    May 24, 2012
    1
    Does anyone know if a family member who is not flying can help a non english speaking elderly grandmother go through security to help find her gate ?

     

    Airport signs at YYZ are in French & English; however, you may want to contact YYZ at customer_service@gtaa.com (tel. (416) 776 9892) to find out where to go in the terminal to get permission to accompany your grandmother to the gate.

     

  • Transit visa
    May 18, 2012
    1
    Do I need a transit visa if I am arriving at the terminal 1 from the USA and then leaving after three hours from terminal 1 for New Delhi. Normally, do the US air lines book the baggage for onwards flight for direct transfers?

     

    YYZ rules: If your flight originated in the US and you have to take connecting flight to an international destination you can (i) go to the special international connections customs counter, should your airline offer the option of automatic transfer of your luggage; or (ii) pick up your luggage from the carousel, follow international arrivals procedures and then US departures procedures – if your airline doesn't offer automatic transfer of your baggage. - You need to contact US Airways (if your connecting flight is by another airline) if they transfer bags.

     

  • stolen goods from suitcase
    May 13, 2012
    0
    Several pieces of lingerie were stolen from my suitcase during an AC flight to Europe via YYZ and YUL. Has anyone with a similar expereince been compensated by Air Canada? Please advise on what course of action to take..

     

  • Posters left on plane
    May 1, 2012
    1
    I left 2 Arbonne Posters on flight 3250 today arrived at 4:30 US airways I left them in the overhead bin near isle 17 and 18 C

     

    You need to contact your airline's lost & found department.

     





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