Toronto Pearson (YYZ) Airport

Guest Services and Help

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GUEST SERVICES AT YYZ AIRPORT:

Services - listed in alphabetical order
: 10 Minute Manicure (416) 776-2369 Terminal 3 Departures level, Pre-Security, Retail Court
Airline Financial (905) 673-8464 Terminal 1 Ground level, Pre-Security
Airport Information Services (416) 247-7678 throughout Terminal 1
Airport Information Services (416) 776-5100 throughout Terminal 3
Ambassador Porter Services (416) 776-2247 Terminal 1 Level 3, Pre-Security
Ambassador Porter Services (416) 776-2247 throughout Terminal 3
Aviation Catholic Ministry (416) 776-9673 Terminal 1 Level 1, Pre-Security
Aviation Evangelical Ministry (416) 776-3556 Terminal 3 Departures Level, International, Pre-Security
Aviation Interfaith Ministry (416) 776-9674 Terminal 1 Level 1, Pre-Security
Bell Canada Public Internet - throughout Terminal 3
Bell Payphones - throughout Terminal 3
Bell Payphones - throughout Terminal 1
Evangelical Worship Terminal 1 Arrivals, Domestic - Monday to Friday at 12:00 noon
Evangelical Worship Service Terminal 3 Departure, Pre-Security - Monday to Friday at 11:00 a.m.
Frisco Bay White Label ATMs (905) 238-0510 - throughout Terminal 1
Frisco Bay White Label ATMs (905) 238-0510 - throughout Terminal 3
ICE Currency Services (416) 776-1311 - throughout Terminal 1
Quick Shoe Shine Terminal 1 Level 2, Domestic, Post-Security, Pier D
Quick Shoe Shine Terminal 1 Level 2, Post-Security, Pier F
Rainbow Shoe Shine Terminal 3 Departures Level, Domestic, Post-Security
Roman Catholic Masses Terminal 3 Departure, Pre-Security - Mon., Tues., Thur. 12:00 noon, Sat. 4:00 pm, Sun. 8:00 am & 11:30 pm
Roman Catholic Masses Terminal 1 Arrivals, Domestic - Monday-Friday 1:00 pm, Sat. 5:30 pm, Sun. 10:00 am
Smarte Carte Inc. (905) 671-9559 throughout Terminal 1
Smarte Carte Inc. (905) 671-9559 throughout Terminal 3
The Corner Store (416) 776-2247 throughout Terminal 3
The Travel Store (416) 776-2247 Terminal 1 Level 3, Pre-Security, Main Processor
The Travel Store 905) 612-6677 Terminal 3 Departures level, Public Concourse, Pre-Security
The Travel Store (416) 776-2247 Terminal 1 Level 3, Pre-Security
Travelex Canada Limited (416) 776-2497 Terminal 3 Arrivals Level, International, Pre-Security
Travelex Canada Limited (416) 776-2491 Terminal 3 Departures Level, Post/Pre-Security
Traveller’s Aid Society of Toronto (905) 676-2868 Terminal 1 Level 1, Pre-Security, Public Concourse
Traveller’s Aid Society of Toronto (416) 776-5890 Terminal 3 Arrivals Level, Public Concourse, Pre-Security
Vaccaro Spa & Salon (905) 612-1132 Terminal 3 Departures Level, Pre-Security, Main Lobby
International Arrivals at YYZ Airport are at Terminal 1.
LOST AND FOUND AT YYZ AIRPORT: This service extends to items lost or found at all terminal buildings, all contracted buses, and the airport LINK Train system.

For items left on an aircraft, contact your airline directly.

Terminal 1 - open Mo-Sun 6am-midnight. Call (416) 776-7749 or email: T1Lostandfound@gtaa.com

Terminal 3 - open Mo-Sun 8am-8pm. Call (416) 776-7751 or email: T3lostandfound@gtaa.com

Air Canada Lost & Found Center - open Mo-Sun, 8am-10pm. Call 1-888-689-2247 or (905) 676-2212

Airport Information Center - open 24/7. Call (416) 247-7678
PETS - Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:

Tips for Traveling with Pets:

· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly.