Tucson (TUS) Airport

Guest Services and Help

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Airport Guest Services, Airport Information and Travelers Assistance
An Information Booth is located on the Ground Floor near the Baggage Claim area.

Paging and Information: 520-573-8000
Lost and Found: 520-573-8156
Email Inquiries: info@tucsonairport.org

Police: 520-573-8182
Medical Emergencies: 520-573-8911

Military Lounge

The Military Lounge, located in baggage claim behind bag belt 4, offers a place for active, reserve and retired military personnel and dependents to relax, have a snack, or watch TV while at TIA. Operated by the Veterans Affairs Committee of Tucson and the Garrison Command of Ft. Huachuca, the lounge also provides Military personnel information on shuttle transportation when traveling to posts in Southern Arizona.
The lounge is open 9 a.m.-7 p.m. Monday through Saturday. For more information call 520-889-5642.

Other TUS Airport Services in alphabetical order:

Banking Services
ATM Center core. Bank of America, Bank One.

Business Services
Fax, Notary, and Photocopying available at Airport Information Centres in baggage claim and the Lost and Found office center core baggage claim level.

Emergencies
Medical/Police Emergency Dial 911 at any house phone for Police or Fire/EMT response.

Facilities for the Disabled
TDD (Telecommunication Devices for the Deaf) lower level Information Centres and TDD pay phones on both concourses.

Handicap Assist Restroom
A handicap assist restroom is located adjacent to The Gallery.

Luggage Carts/Skycaps
Smarte Cartes are available throughout the airport.

Massage Chairs
Massage Chairs are available throughout the airport.

Meeting Rooms
Available for informal or catered meetings. Call 520-573-8225.

Personal Services
Insurance/Mail and Stamps/Shoe Shine available.

Smoking
No smoking is permitted in TIA. Smokers are directed outside the terminal building.

U.S. Customs
International Building.

U.S. West Teleports
At all public telephones.

Wheelchairs
Wheelchairs are available from Skycaps. For wheelchairs and other special assistance, contact airlines.

Wheelchair-Accessible Shuttle
The Economy Parking Lot operate wheelchair-accessible shuttles; taxis and shuttles also offer wheelchair-accessible vehicles.

Wireless Internet
Free wireless Internet is available throughout the terminal.
International arrivals and U.S. Customs are located in the International Building.
Lost and Found is located on the Ticketing Level (Second Level) in the Center Core of the Main Terminal. Or call 520-573-8156
There are two Mailbox and Stamp Service Centers located on the Ticketing Level (Second Level) of the Main Terminal between the Center Core and the East and West Concourses.

A Fedex Federal Express drop box is located on the Ticketing Level (Second Level) of the Main Terminal between the Center Core and the East Concourse.

A UPS dropbox is located on the Ticketing Level (Second Level) of the Main Terminal between the Center Core and the West Concourse.
PETS: Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:

Tips for Traveling with Pets:

· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly
No smoking is permitted in TIA. Smokers are directed outside the terminal building.