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  • Connection Help
    May 5, 2016
    We're flying from London UK to Las Vegas, with a connecting flight in Vancouver. What do we do once we land in Vancouver? Do we need to reclaim our baggage (they flight bookings are linked and are both with West Jet) or will that automatically go to our connecting flight? Do we need to go to customs? Or do we just land and go straight to the departure terminal?


    Your bags will go to US Immigration and Customs Preclearance where you will also go, go through US Immigration, claim your bags, go through US Customs, and re-check your bags. When you get to Las Vegas all you will have to do is collect your bags and leave the airport.


  • Vancouver connection
    May 4, 2016
    Will be arriving from Toronto (Air Canada) with a connection to Air New Zealand. I have a 1 hr. 10 min to catch my connection. Where do I go once I depart the plane. Straight to gate or do I have to go through customs. All on same ticket. So I have enough time?


    There is no Canadian customs when leaving Canada. All you have to do is go to your departure gate.


  • Brisbane to Vancouver to Victoria Island
    May 3, 2016
    Hi. We're booked to fly to Victoria Island after landing in Vancouver from Australia. Do we need to collect our luggage for customs inspection in Vancouver and then rebook it through to Victoria or will it go directly to Victoria Island to inspection there?


    If both tickets are on the same reservation then your bags will be tagged to Victoria but you will have to claim them to go through customs in Vancouver. If you purchased two separate reservations you will have to claim them, go through customs, then take them to the check in desk of the airline you are flying to Victoria to re-check them.


    Thank you so much. That's really helpful. Didn't want to waste time fiddling around at Vancouver looking for luggage that might or might not be on the carousel.


  • Connecting through YVR
    May 2, 2016
    Plse provide approx. time we should allow on a flight from Brisbane, thru Vanc, then on to Toronto. Plse confirm if we have to pick up our luggage to clear customs, then recheck in to our ongoing flight - even though on the same airline? Doing booking soon so want to make sure we have enough connection time


    I'd want at least 90 minutes, maybe more because there have been recent reports of long waits at immigration in Vancouver. Canada is changing their policies sporadically regarding claiming bags to go through customs. I believe you will but I'm jot 100% sure.


  • Hong Kong Immigration
    May 2, 2016
    I'm travelling from Winnipeg to Vancouver with a 2 hour layover before my flight to Hong Kong. The first flight is Air Canada and second is Cathay Pacific. Will I have to go through customs and immigration before leaving Canada or upon arrival in Hong Kong?


    There is no Canadian Immigration or Customs when departing Canada. If your bags are checked through to Hong Kong then all you have to do in Vancouver is go from your arrival gate to your departure gate.


  • 1 hour and 10 min will be enough?
    May 1, 2016
    Hi, I am traveling from San Francisco to Seoul Korea through YVR, and my layover time is only 1 hour 10min. Will I have enough time to transfer the flight? The baggages will be sent directly to Seoul from San Francisco. Thanks for your answers in advance.


    Yes, that should be enough time. You will proceed through a quick Canadian passport check and to your departure gate upon arrival in Vancouver.


  • Flying Air Canada fro Seoul to Toronto via Vancouver
    Apr 29, 2016
    will we have to go through security again once we stop over in Vancouver and will we have access to our checked luggage since we will go through customs there. Our goal is to put our duty free in our checked luggage in Vancouver. Thanks.


    Yes, you will.


  • Connection Question
    Apr 29, 2016
    Hi I will be arriving YVR with China Southern Airlines at 9:40am. Then I have a separate flight reservation with Alaska Airlines to Seattle (final destination Juneau, Alaska) leaving at 12:50pm. My questions are: (1) Will I have enough connection time? (2) What will be the procedure? Should I go through Canada Immigration, pick-up my baggage, check-in with Alaska Airlines and go through US Immigration? Thank you in advance and looking forward to receiving your response.


    Yes, that should be enough time. Yes, you have the procedure correct.


  • Connection without boarding pass
    Apr 28, 2016
    I connected yesterday AMS-YVR-SEA. There was a issue with the boarding pass coming up as a departed flight when it was scanned in YVR (not correct) but they let me through. What is the procedure if you don't have an onward boarding pass for some reason, are you required to go through Canadian immigration in order to get to an agent or is there a transfer desk somewhere in the international terminal?


  • 1:15 to land and catch connector
    Apr 25, 2016
    Tomorrow I land at Vancouver from Calgary 2:50 then depart at 4 pm to SFO. Will I have to reclaim my bag and go through customs before jumping on my connector? And will one hour and 15 min be enough time. Thanks!!


    You will have to ask the agents in Calgary and Vancouver if you have to claim your bag, but you will pre-clear US Immigration and Customs in Vancouver. You should have enough time.


  • Time needed to get a flight
    May 9, 2016
    Need some advice, I am landing at vancouver at 4pm and have found a flight at 7:30pm to fly to kelowna. Is 3:30hr long enough to land, go through customs etc, claim baggage, get to departure hall, check in, security and then get to the flight? Is it likely to be any faster as its a domestic flight?


    Most certainly! Three and a half hours means you'll have time to look around once you're airside, most importantly, you'll make it to your flight!


  • Connection question
    Apr 24, 2016
    I'm traveling from Tokyo on AC arriving into YVR at 9:35 and hoping to depart on a Delta flight to Minneapolis at 12:45. Will I have enough time to transit considering it is two separate reservations?


    Yes, that should be enough time.


    Thanks so much!


  • Landing in Vancouver, need to get to kelowna
    Apr 24, 2016
    Hello, I have a flight booked that lands in Vancouver at 4pm with Virgin Atlantic (operated by delta). I want to book a flight onwards from Vancouver to Kelowna which departs at 7:30pm. Is 3:30hr enough time to land, go through customs and get baggage, then go to departures and check in, go through security etc? Is it quicker as its a domestic flight. I have a British Passport. I was told by travel agent I need 4hrs?


    I assume your Delta flight is from somehwere in the US, correct? What airline are you flying to Kelowna? You should have enough time.


    Yes it's from Seattle. Well the options are: 1) Air Canada, departing at 18:45 or 2) Westjet, departing 19:30 My flight lands at 4pm


    Either should be possible, but I'd book the Westjet flight to give yourself more wiggle room.


    Ok Thanks so much. Will it likely be quicker as its a domestic flight?


    Yes, as long as you have your bag checked by 18:30 you should be OK.


  • Need to get a flight from Vancouver to Kelowna
    Apr 24, 2016
    I have a flight booked from London Heathrow to Vancouver via Seattle. All on one reservation so that should all be fine with a 1:30hr stop over. However once I land in Vancouver at 4pm I need to get a connecting flight to Kelowna, BC. I have found a flight at 7:30pm. Is 3:30hr long enough to leave the plane, pass through customs, collect my checked baggage and then re enter through departures and go back through security etc? Any help would be great.


    Yes, that should be enough time. I'd be much more worried about your connection in Seattle.


    I've never got on a connecting flight before but I was assuming that because I booked the flight from Heathrow to Vancouver and it added the connection in at Seattle automatically that the change would not be a problem. Won't be luggage be automatically transferred onto the flight?


    In Seattle you will have to go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, go through security and to your departure gate. You have just enough time.


    Definitely just about enough time or do you think I should try change the stopover?


    It's technically legal so they won't let you change it without paying a fee.


  • Nanaimo/yvr/hnl
    Apr 23, 2016
    Checking bags in Nanaimo to HNL. Do I have to retrieve them in YVR


    You'll have to ask the agents in Nanaimo and Vancouver. It seems to change frequently. You will go through US Immigration and Customs preclearance in Vancouver.


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