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  • Vancouver to Koh Samui via Hong Kong
    May 16, 2016
    Leaving Vancouver to Koh Samui, Thailand. Will be having a 3 hr layover in Hong Kong. Will I be clearing customs in Hong Kong or just an Airport Transfer then Clearing in Koh Samui?


  • London Gatwick -> YVR -> Toronto Pearson
    May 16, 2016
    Flying from London Gatwick to Toronto with a layover in Vancouver for 8 hours. Will I need to claim my check-in bags during my 8 hours layover? And if I do does that mean I have to lug them around with me for 8 hours before the check-in desk re-opens for my 2nd leg?


  • DEN - YYC - YVR
    Apr 19, 2016
    We are flying from Denver to Calgary to Vancouver. Where will we go through customs (US citizens)? How much time will we need? Our flight to Vancouver is to get in at 1:10pm, and we need to be at our cruise line before 3pm. Will this be enough time?


    You will go through Canadian Immigration and Customs in Calgary. As long as your flight from Calgary is on-time you should be OK with your cruise.


  • International or Domestic?
    Apr 10, 2016
    We are flying from YVR to Heathrow, UK. Do we fly International or Domestic? Also, from Heathrow we then fly to Copenhagen. Do we claim our baggage in Heathrow or does it go right thru to Copenhagen?


    You go to the International side of the terminal. If both tickets are on the same reservation then you don't have to claim your bags in London.


  • Where will I clear customs?
    Apr 10, 2016
    I'm traveling from Europe to Vancouver via Montreal. Where will I clear customs? Only have 1h 15 min layover in Montreal.


    In Montreal you will go through Canadian immigration, claim your bags, go through customs, re-check your bags at the re-check desk, and go through security. You should have just enough time if your flight from Europe is on-time.


  • Short connection time
    Apr 5, 2016
    Flying Victoria to Vancouver and Vancouver to San Fransico on AC. They are only allowing 30 minutes to connect in the Main terminal of YVR. Do we go through customs in San Francisco? Is this enough time to connect? Are the boarding areas close?


    That's too short. You will have to pre-clear US Immigration and Customs in Vancouver. Contact whoever booked that ticket and have them change it.


  • checking in
    Feb 27, 2016
    I will be arriving from the philippines 8:50 pm, and my connecting flight going to Montreal will be at 1:50 pm the next day. Will i be bringing my liggage with me if i get out of the airport?


    Yes, due to the length of your connection you will have to take your bags and re-check them the next day.


  • Pets in Transit
    Jan 12, 2016
    I am transferring between two international flights (from Seoul and to Seattle) in Vancouver and traveling with my cat. Will I need to go through quarantine/customs with her in Vancouver, or just go directly to my flight to the US? Thank you!


    You will go directly to US Immigration/Customs Preclearance.


  • Arrival time at YVR for 6 am flt to US?
    Jan 2, 2015
    We're leaving YVR for a 6:05 am flight to LAX on the first Monday morning of the new year. How much time should we allow to get through all checkpoints and to the gate? We're a family of 4 US citizens. Thanks.


  • short layover b/w international and domestic flights
    Dec 19, 2015
    Hello, I am trying to figure out if it is even possible to catch a connecting flight to Victoria that leaves at 22:00, if my flight from Cancun via Houston gets in at 21:05... any ideas?


    It's probably possible because it's so late in the evening, but it leaves no room for error.


  • connecting to flight
    Dec 21, 2014
    I have difficulty walking any distance. I arrive from Victoria with connecting flight to Penticton. Is there any assistance available to get me from plane to departure gate?


    You should contact Air Canada and request wheelchair service.


  • Layover enough time?
    Dec 21, 2014
    Hi, I'm traveling from San Francisco to Vancouver, and Vancouver to London. My layover time is 30 mins, no check-in baggage. Do I have enough time to catch my flight? Thanks!!!


    If you already have both boarding passes, then yes, that should be enough time if your first flight is on-time as Vancouver allows sterile International to International connections.


  • Do they need a Canada Visa?
    Nov 12, 2014
    My parents-in-law will fly from PDX through YVR to PVG, their conecting time at YVR is 3 hrs, do they need Canada Visa? Also, can we ask Air Canada to help them from one gate to the other since they both over 70s and do not know English? Thanks!


    What country are they citizens of? What kind of Visa are/were they in the US on?


    They are Chinese citizen and using B2 Visa to stay in US. their visa will be expired on the day they leaving US.


  • Pls. advise
    Jun 17, 2014
    I will be coming from Calgary via WestJet to YVR then YVR to Pudong, Pudong to MNL. Do I have to claim my baggages in YVR & transfer to China Eastern or will it all be done in Calgary?


    Yes, both Air Canada and Iberia use Terminal 7. Air Canada and Iberia do have an interline agreement. If you purchased tickets together your baggage will automatically be transferred to your Iberia flight, even if you purchased separately you can show your Iberia confirmation to the Air Canada agent in Toronto and ask that your baggage be checked through to Iberia (although they are under no obligation to do so if you purchased separate tickets). Regardless, 2.5 hours should be sufficient if your first flight is on-time.


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