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  • Pets in Transit
    Jan 12, 2016
    1
    I am transferring between two international flights (from Seoul and to Seattle) in Vancouver and traveling with my cat. Will I need to go through quarantine/customs with her in Vancouver, or just go directly to my flight to the US? Thank you!

     

    You will go directly to US Immigration/Customs Preclearance.

     

  • Arrival time at YVR for 6 am flt to US?
    Jan 2, 2015
    0
    We're leaving YVR for a 6:05 am flight to LAX on the first Monday morning of the new year. How much time should we allow to get through all checkpoints and to the gate? We're a family of 4 US citizens. Thanks.

     

  • short layover b/w international and domestic flights
    Dec 19, 2015
    1
    Hello, I am trying to figure out if it is even possible to catch a connecting flight to Victoria that leaves at 22:00, if my flight from Cancun via Houston gets in at 21:05... any ideas?

     

    It's probably possible because it's so late in the evening, but it leaves no room for error.

     

  • connecting to flight
    Dec 21, 2014
    1
    I have difficulty walking any distance. I arrive from Victoria with connecting flight to Penticton. Is there any assistance available to get me from plane to departure gate?

     

    You should contact Air Canada and request wheelchair service.

     

  • Layover enough time?
    Dec 21, 2014
    1
    Hi, I'm traveling from San Francisco to Vancouver, and Vancouver to London. My layover time is 30 mins, no check-in baggage. Do I have enough time to catch my flight? Thanks!!!

     

    If you already have both boarding passes, then yes, that should be enough time if your first flight is on-time as Vancouver allows sterile International to International connections.

     

  • Do they need a Canada Visa?
    Nov 12, 2014
    2
    My parents-in-law will fly from PDX through YVR to PVG, their conecting time at YVR is 3 hrs, do they need Canada Visa? Also, can we ask Air Canada to help them from one gate to the other since they both over 70s and do not know English? Thanks!

     

    What country are they citizens of? What kind of Visa are/were they in the US on?

     

    They are Chinese citizen and using B2 Visa to stay in US. their visa will be expired on the day they leaving US.

     

  • Pls. advise
    Jun 17, 2014
    1
    I will be coming from Calgary via WestJet to YVR then YVR to Pudong, Pudong to MNL. Do I have to claim my baggages in YVR & transfer to China Eastern or will it all be done in Calgary?

     

    Yes, both Air Canada and Iberia use Terminal 7. Air Canada and Iberia do have an interline agreement. If you purchased tickets together your baggage will automatically be transferred to your Iberia flight, even if you purchased separately you can show your Iberia confirmation to the Air Canada agent in Toronto and ask that your baggage be checked through to Iberia (although they are under no obligation to do so if you purchased separate tickets). Regardless, 2.5 hours should be sufficient if your first flight is on-time.

     

  • Connecting from Victoria
    Apr 23, 2014
    1
    If you are travelling from victoria to uk, on Air Canada, have all your boarding passes, and have checked your baggage through, would you need to leave the secure area when connecting to flights and be processed through security again.

     

    No, you can just walk to the international departures section of the airport (they will check to see that you have an international boarding pass to be allowed inside).

     

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