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Main Phone 800 862 8621
Online check-in & baggage payment Check-in Online: Within 24 hrs of scheduled departure flight; then simply drop off bags at “Baggage Drop” or curbside check-in station within 6 hrs of departure. Higher fees apply for Airport check-in. Check-in closes 45 min. prior to flights with U.S., Puerto Rico & U.S. Virgin Islands, and 1 hr prior to international flights.
Carry-on Baggage Rules & Fees (a) Economy & Premium Economy: One carry-on bag up to 9x14x22 inches or 23x36x56 cm, or 45 linear inches, 114 cm, not exeeding 35lb/12kg; (b) Upper Class: Two carry-on bags, each of same dimension, & weight; (c) Infants: 1 bag up to 6kg & either buggy, bassinet or car seat; (d) All classes: One personal item (briefcase, garment bag, laptop computer, purse or small backpack) and camera, umbrella, diaper bag, assistive devices, outer garments, reading material & baby food. All items must fit either into the overhead bin or under your seat. If baggage cannot be safely stowed it will be moved to to the aircraft's baggage hull, considered as checked baggage, and charged accordingly.
Checked Baggage Rules & Fees Arrive at Airport 3 hrs before departure time stated on ticket or e-ticket. Use online checkin or airport kiosks where available. Checkin desks open about 4 hrs,. and close 1 hr before departure. Passengers departing from London Gatwick, should use Virgin Atlantic's 'Twilight check-in service', open until 9pm (21:00) the evening before your flight, at Zone A, South Terminal.
Baggage Rules & Fees by Destination
| Destination | All Destinations (with Some Exceptions - see below) |
| Linear dimensions/weight | 62in/157cm; 50lb/23kg |
| Regular size & weight fees | First bag free; add'l bags 2-10 up to 50lb/23kg each: bag 2 online GBP32/USD48; at Airpt. GBP40/USD60; Bags 3-10 online GBP72/USD112; at Airpt. GBP90/USD140. |
| Overweight fees | GBP30/USD50 for 50-70lb/23-32kg; no online payment available. |
| Oversized fees | GBP40/USD60 for over 62in/157cm. Oversized/overweight bags cannot exceed 70lb/32kg |
| Premium Economy | first 2 bags up to 50lb/23kg free |
| Upper Class | first 3 bags under 70lb/32kg each are free on all routes. |
| Destination | To/from the US, Caribbean, Cuba, Jamaica, Kenya & Nigeria |
| Linear dimensions/weight | 62in/157cm; 50lb/23kg |
| Regular size & weight fees | First 2 bags up to 23 kg free; each bag over 23kg: $70 or GBP 35. |
| Overweight fees | GBP30/USD50 for 50-70lb/23-32kg; no online payment available. |
| Oversized fees | GBP40/USD60 for over 62in/157cm. Oversized/overweight bags cannot exceed 70lb/32kg |
| Premium Economy | First 2 bags up to 50lb/23kg free; for Ghana & Jamaica/Kingston, 3 bags free |
| Upper Class | First 3 bags under 70lb/32kg each are free on all routes. |
| Destination | To/from South Africa, India, Mauritius, China, Japan, Dubai & Australia |
| Linear dimensions/weight | 62in/157cm; 50lb/23kg |
| Regular size & weight fees | Baggage allowance is based on weight.* Passengers traveling between the U.S. & India, using Virgin Atlantic only, with connecting London/Heathrow flight, are allowed an extra bag up to 23kg. This includes parter airline/code share flights. |
| Overweight fees | GBP40/USD60 for over 62in/157cm. Oversized/overweight bags cannot exceed 70lb/32kg |
| Oversized fees | GBP40/USD60 for over 62in/157cm. Oversized/overweight bags cannot exceed 70lb/32kg |
| Premium Economy | first 2 bags up to 50lb/23kg free |
| Upper Class | first 3 bags under 70lb/32kg each are free on all routes. |
Reference
* Excess bag fees are based on 1.5 percent of 'the highest direct adult one-way Premium Economy Class fare (W class), irrespective of fare paid by passenger'. They rank between 29 GBP and 45 GBP per excess kilogram. For more information contact Virgin America's Reservation line listed above.
Please note: this list only includes Virgin Atlantic Airways Airlines and not any code-share or partner flights. Virgin Atlantic Airways Airlines flights serve these cities directly. Flights are available on Virgin Atlantic Airways Airlines from each airport to all airports listed. These are not direct flights; multiple connections may be required.
- Barbados Grantley Adams BGI Airport Flights
- Boston Logan BOS Airport Flights
- Brisbane BNE Airport Flights
- Cape Town CPT Airport Flights
- Chicago O'Hare ORD Airport Flights
- Dubai International DXB Airport Flights
- Glasgow GLA Airport Flights
- Hong Kong HKG Airport Flights
- Las Vegas McCarran LAS Airport Flights
- London Gatwick LGW Airport Flights
- London Heathrow LHR Airport Flights
- Los Angeles LAX Airport Flights
- Manchester MAN Airport Flights
- Miami MIA Airport Flights
- Montego Bay Sangster MBJ Airport Flights
- New Delhi IndiraGandhi DEL Airport Flights
- New York Kennedy JFK Airport Flights
- Newark Liberty EWR Airport Flights
- Norman Manley KIN Airport Flights
- Orlando MCO Airport Flights
- San Francisco SFO Airport Flights
- San Juan Luis Munoz SJU Airport Flights
- Shanghai Pudong PVG Airport Flights
- Singapore Changi SIN Airport Flights
- St Johns Bird ANU Airport Flights
- Sydney Kingsford Smith SYD Airport Flights
- Tokyo Narita NRT Airport Flights
- Washington Dulles IAD Airport Flights
