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Lost And Found

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Lost and Found at IAD Airport

Traveling can be stressful, and it's easy to misplace personal items in the hustle and bustle of an airport. If you've lost something at Washington Dulles Airport, don't panic. Procedures for lost and found items can vary from airport to airport, and where the item was lost can also affect the process. This article will guide you through what to do if you've misplaced an item at a security checkpoint, on an aircraft, or elsewhere in the airport.

Items Lost at Security Checkpoint

If you suspect you've left an item at a security checkpoint, the Transportation Security Administration (TSA) can help. The TSA has a dedicated lost and found department that you can reach by filling out a form on their Lost & Found Website.

Items Lost on Aircraft/Lost Luggage

Items lost on an aircraft, including missing luggage at baggage claim, must be reported to the airline you were traveling with. You can find contact information for all airlines served by Washington Dulles Airport on their website. Here are a few of the most popular airlines and their contact information:

Items Lost in Other Areas

If you've lost an item in the terminal or other areas of the airport, you can call the Lost & Found department at 703-572-8479, Monday through Friday from 8 a.m. to 4 p.m. The office is located behind Baggage Claim #2 and is closed on weekends.

There are several agencies at the airport which handle lost and found items. You can fill out a form on their Lost and Found Claim Page to report your lost item.

For items lost in specific locations or with certain services, the following contacts may be helpful:

  • Washington Flyer Taxicabs - Phone: 703-572-TAXI (8294)
  • Silver Line Express Buses - Toll Free: 1-888-927-4359, press 2

Tips for Success

If you've lost an item, these tips may increase your chances of getting it back:

  • Report the lost item as soon as possible.
  • Provide a detailed description of the item, including brand, color, and any distinguishing features.
  • Keep a record of where and when you lost the item.
  • Check back regularly with the lost and found department.

Tips for Preventing Loss

To prevent losing items in the future, consider the following tips:

  • Use tracking tags on your luggage and valuable items.
  • Take photos of your items and luggage to help with identification.
  • Keep smaller items and valuables in a secure, zipped pocket or bag.
  • Double-check your surroundings before leaving any area of the airport.

Updated on: December 29, 2023

Frequently Asked Questions (FAQ)

If you've lost an item at the airport, you can report it to the Lost & Found department by calling 703-572-8479, Monday through Friday from 8 a.m. to 4 p.m. Alternatively, you can fill out a form on their Lost and Found Claim Page.
You can find the online form to report a lost item at the airport on their Lost and Found Claim Page.
If you suspect you've left an item at a TSA checkpoint, you can reach the TSA's dedicated lost and found department by filling out a form on their Lost & Found Website.
The lost and found office is located behind Baggage Claim #2. It operates from Monday through Friday, 8 a.m. to 4 p.m. and is closed on weekends.
Items lost on an aircraft, including missing luggage at baggage claim, must be reported to the airline you were traveling with. You can find contact information for all airlines served by the airport on their website.
If you've lost an item in the terminal or other areas of the airport, you can call the Lost & Found department at 703-572-8479, Monday through Friday from 8 a.m. to 4 p.m. or fill out a form on their Lost and Found Claim Page.
For items lost in specific locations or with certain services, you can contact the respective agencies. For example, for items lost in Washington Flyer Taxicabs, you can call 703-572-TAXI (8294) and for items lost in Silver Line Express Buses, you can call toll-free at 1-888-927-4359, press 2.