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  • Curbside Wheelchair Needed
    Sep 14, 2015
    How can I get someone to bring a wheelchair to the door where I will be dropped off at IAD. Is there a special Skycap phone number?


  • Claim bag--From Dublin and connecting
    Aug 23, 2015
    2 Questions: 1. I will do preclearance in Dublin. When I try to connect to my flight in TX, will I have to claim bags? 2. I have 1 hour 25 mins to connect. Is this enough


    Yes, you will go through US Immigration and Customs Preclearance in Dublin. As long as all your tickets are on the same reservation you do not have to claim your bags in Dulles.


  • Do I have enought time =( 1 hour 40 min
    Aug 19, 2015
    I'm landing at IAD from Dubai and will be catching a connecting flight to St. Louis. I'm concerned that my 1 hour and 40 min layover wont be enough after reading about how slow things move at IAD


    Things don't move particularly slowly at IAD. You should have enough time. If both flights are on United then you will go through US Immigration and customs in their dedicated facility in the C/D concourse.


    Thank you very much that much time is usually plenty but Ive never been to this airport and some of the comments made it sound very slow...thank you for your great reply, both my flights are United. =)


  • B A Check in
    Aug 16, 2015
    Where do you check in for B A Flights to Heathrow?


    Dulles only has a single terminal, just go there to the departures level.


    Thank you


  • Personality Transfer Serfice
    Aug 5, 2015
    Do the airport offer personality transfer servis to bring my child from arrival gate to connecting gate? And if yes how much is the price?


    There is no such service offered by the airport. Some airlines offer Unaccompanied Minor service. This would be available from your airline.


  • Luggage
    Aug 5, 2015
    Hi, I'll be flying from YUL to IAD and then HNL on United for all flights. Do I need to claim my luggage at IAD and re-checked them again before catching me fly to HNL? Or do I only claim my luggages only once at HNL??


    You will pre-clear US Immigration and Customs in Montreal. You do not have to do anything with your baggage at IAD. All you have to do is go from your arrival gate to your departure gate.


  • layover time
    Jul 22, 2015
    am flying from boston to rome 0n united thru dulles with about a 50 minute layover. Is that enough time to make second leg of flight


    Yes, that should be enough time. Both flights should be in the C/D concourse. All you have to do in IAD is walk from your arrival gate to your departure gate.


  • Gate Info
    Jul 16, 2015
    I am flying into IAD July 21. Have never been to this airport. Which terminal and gate will I fly into and where do I go to meet someone picking me up. I will be flying United from Greensboro. 2nd question: flying from IAD back to Greensboro what terminal do I fly out of?


    IAD only has one Terminal.


  • international layover time
    Jun 20, 2015
    I am looking at booking a flight back to the states. All the flights have a 1.5 hr lay over at IAD. Is that enough to clear customs, recheck luggage, and make my connecting flight?


    If tickets are bought on the same reservation, yes, that should be enough time.


  • International Arrival with baby
    Jun 12, 2015
    Is there special treatment at immigration if you arrve with a baby from Europe or do we risk multi-hour lines?


    There is no special treatment but there are also no "multi-hour lines" at IAD.


  • getting a wheelchair
    Jun 8, 2015
    I need to pick up my elderly aunt at dulles (who just was in a car accident). Can I get a wheelchair at the airport and meet her as close to the gate as possible?


    If she requests wheelchair service from her airline they will bring her out to you.


  • from washington dulles to houston intercontinental airport
    Jun 8, 2015
    Hello, i arrive in washington dulles airport (coming from copenhagen) anyways , i will tranfer flight to a flight that is going to houston , im a bit worried since the airport is big and has aerotrain and also because im traveling alone , and also that i have never been in us airport. i would like to get some information(mabe what i should think about ) so i can be alittle more prepared:)


    You will arrive and be taken to the International Arrivals Building, where you will go through US Immigration, claim your bags, go through US Customs, then re-check your bags at the transfer desk. Then you will go through security and take the AeroTrain or mobile lounge to your departure concourse (either C or D).


    Hey , i forgot to mention that my ticket is a whole way ticket from cph-IAD-IAH and my last destination is in GDL in mexico, so i have an all way ticket from cph to mexico GDL, when i booked the flight they told me that my bags goes all the way to mexico but that i just gonna show up my bag in IAD that i wont be needing to check in bags again. IS 2 hours enough for me in washington dulles airport and to find my next destination? thank u for replying before it helped me alot , i just wanted to be sure of the re-check bags part.thanks .


    Yes, you will have to claim and re-check your bag in IAD. You won't in IAH. 2 hours should be enough time.


    May 14, 2015
    If i am flying in from Bahrain and arriving at 0640am and plan on purchasing a seperate domestic flight from IAD to LAS that departs at either 0730/0818 or 0830.; will have enough time to process through all check points and make my connector flight? And if not, what is the recommended process to speed things up. Also, how much time do i need to set aside to make a connecting flight?


    730 would be definitely impossible. 8:18 would be likely impossible and 8:30 would be barely possible. This is because you are buying separate tickets and will have to transfer to the main terminal, then bring your bags up to the departure level and wait in line to check them in with the next airline. if you are not checking bags, I think the 8:30 flight would probably be possible.


    Thanks for the help. I figured it was a long shot. I will just book a later flight.


  • Austin to NYC
    Feb 2, 2015
    I have a 30min layover between Austin and NYC. Is this enough time to catch my connecting flight?


    If both of your flights are on United/United Express that should be enough time but leaves very little time to spare in case your first flight is delayed.


  • Transfer from amsterdam
    Feb 2, 2015
    I will be arriving at iAd from amsterdam. I have 2 hours to connect to my next flight to Jacksonville. Is this enough time to go through customs and Checkin for next flight?


    Yes, that should be enough time assuming both flights are on United. You will go through Immigration and Customs in United's facility in Concourse C/D. After customs you can re-check your bags at that facility right after customs, then go through security there as well.


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